---
description: Tudo sobre Unified Communications as a Service (UCaaS): preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unified Communications as a Service (UCaaS) - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [Unified Communications as a Service (UCaaS)](/software/169026/ip-phone-system) > [Alternativas ao Unified Communications as a Service (UCaaS)](https://www.capterra.pt/alternatives/169026/ip-phone-system)

# Alternativas ao Unified Communications as a Service (UCaaS)

Canonical: https://www.capterra.pt/alternatives/169026/ip-phone-system

> Explore the top alternatives to Unified Communications as a Service (UCaaS). Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Slack** — 4.7/5 (24046 reviews) — Slack reúne toda a comunicação em um só lugar. É envio de mensagens, arquivamento e pesquisa em tempo real para equipes modernas.
   - [Ver perfil](https://www.capterra.pt/software/135003/slack)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/135003/169026/slack/vs/ip-phone-system)
2. **Microsoft Teams** — 4.5/5 (10940 reviews) — Aplicativo baseado em nuvem desenvolvido para comunicações comerciais, que ajuda a gerenciar bate-papo, reuniões, compartilhamento de arquivos e muito mais.
   - [Ver perfil](https://www.capterra.pt/software/168668/microsoft-teams)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/168668/169026/microsoft-teams/vs/ip-phone-system)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/102188/169026/liveagent/vs/ip-phone-system)
4. **Intermedia Unite** — 4.7/5 (188 reviews) — O Intermedia Unite é um sistema telefônico completo, baseado na nuvem, altamente confiável e escalável, desenvolvido para pequenas empresas.
   - [Ver perfil](https://www.capterra.pt/software/181373/unite)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/169026/181373/ip-phone-system/vs/unite)
5. **RingEX** — 4.2/5 (1200 reviews) — A gravação automática de chamadas do RingCentral é fácil de configurar e permite até 100 mil gravações por conta. Baixe e reproduza por até 90 dias.
   - [Ver perfil](https://www.capterra.pt/software/132178/ringcentral-mvp)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/132178/169026/ringcentral-mvp/vs/ip-phone-system)
6. **3CX** — 4.4/5 (465 reviews) — O 3CX é um IP PBX de padrões abertos, incluindo videoconferência, bate-papo ao vivo e aplicativos móveis. Adequado para qualquer tipo de negócio ou setor.
   - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/158704/169026/3cx/vs/ip-phone-system)
7. **Avaya UCaaS** — 4.4/5 (91 reviews) — O Avaya IX Contact Center ajuda a criar conexões naturais, humanas ou digitais, em todos os canais de comunicação.
   - [Ver perfil](https://www.capterra.pt/software/1174/crm-central)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/1174/169026/crm-central/vs/ip-phone-system)
8. **Zoom Workplace** — 4.6/5 (14526 reviews) — O Zoom unifica videoconferência na nuvem, reuniões online simples e mensagens em grupo em uma plataforma fácil de usar.
   - [Ver perfil](https://www.capterra.pt/software/144037/zoom-video-conferencing)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/144037/169026/zoom-video-conferencing/vs/ip-phone-system)
9. **Dialpad** — 4.2/5 (562 reviews) — O Dialpad Sell é um discador de vendas eficaz que acelera o período inicial das operações e torna os representantes mais produtivos usando a tecnologia Voice Intelligence.
   - [Ver perfil](https://www.capterra.pt/software/190976/dialpad-sell)
   - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/169026/190976/ip-phone-system/vs/dialpad-sell)
10. **RingCX** — 4.2/5 (253 reviews) — O RingCentral Contact Center oferece recursos omnicanal que permitem aos clientes decidir como desejam se envolver com a empresa.
    - [Ver perfil](https://www.capterra.pt/software/154951/ringcentral-contact-center)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/154951/169026/ringcentral-contact-center/vs/ip-phone-system)
11. **Vonage Business Communications** — 4.0/5 (320 reviews) — Sistema de telefonia VoIP acessível, fácil e confiável – integração móvel, videoconferência e conferência na Internet, além de mais de 40 recursos fundamentais para os negócios.
    - [Ver perfil](https://www.capterra.pt/software/159047/vonage-business)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/159047/169026/vonage-business/vs/ip-phone-system)
12. **GoTo Connect** — 4.5/5 (668 reviews) — O GoToConnect combina o poder e a confiabilidade dos sistemas de telefone VoIP na nuvem da Jive com a conferência em web.
    - [Ver perfil](https://www.capterra.pt/software/163604/goto-connect)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/163604/169026/goto-connect/vs/ip-phone-system)
13. **Nextiva** — 4.6/5 (914 reviews) — O Nextiva Chat permite aumentar a receita, fornecer serviços mais rápidos e impulsionar a eficiência. Interaja facilmente com clientes e clientes potenciais.
    - [Ver perfil](https://www.capterra.pt/software/175788/nextiva)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/169026/175788/ip-phone-system/vs/nextiva)
14. **Phone.com** — 3.6/5 (71 reviews) — Solução de telefonia com transcrição de correio de voz, marcação de voz, programação, clique para ligar e muito mais.
    - [Ver perfil](https://www.capterra.pt/software/147610/phone-com)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/147610/169026/phone-com/vs/ip-phone-system)
15. **Intulse** — 4.4/5 (132 reviews) — Economize tempo e dinheiro com as soluções de comunicação na nuvem da Intulse. Traga o seu próprio dispositivo ou compre/alugue seus telefones. Sem aborrecimentos, dores de cabeça ou surpresas.
    - [Ver perfil](https://www.capterra.pt/software/161865/intulse)
    - [Compare vs Unified Communications as a Service (UCaaS)](https://www.capterra.pt/compare/161865/169026/intulse/vs/ip-phone-system)

## Categorias relacionadas

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software)
- [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software)
- [Software de Softphone](https://www.capterra.pt/directory/31029/softphone/software)
- [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/169026/ip-phone-system)
- [View Product Profile](https://www.capterra.pt/software/169026/ip-phone-system)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/169026/ip-phone-system> |
| de-AT | <https://www.capterra.at/alternatives/169026/ip-phone-system> |
| de-CH | <https://www.capterra.ch/alternatives/169026/ip-phone-system> |
| en | <https://www.capterra.com/p/169026/IP-Phone-System/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/169026/ip-phone-system> |
| en-AU | <https://www.capterra.com.au/alternatives/169026/ip-phone-system> |
| en-CA | <https://www.capterra.ca/alternatives/169026/ip-phone-system> |
| en-GB | <https://www.capterra.co.uk/alternatives/169026/ip-phone-system> |
| en-IE | <https://www.capterra.ie/alternatives/169026/ip-phone-system> |
| en-IL | <https://www.capterra.co.il/alternatives/169026/ip-phone-system> |
| en-IN | <https://www.capterra.in/alternatives/169026/ip-phone-system> |
| en-NZ | <https://www.capterra.co.nz/alternatives/169026/ip-phone-system> |
| en-SG | <https://www.capterra.com.sg/alternatives/169026/ip-phone-system> |
| en-ZA | <https://www.capterra.co.za/alternatives/169026/ip-phone-system> |
| es | <https://www.capterra.es/alternatives/169026/ip-phone-system> |
| es-AR | <https://www.capterra.com.ar/alternatives/169026/ip-phone-system> |
| es-CL | <https://www.capterra.cl/alternatives/169026/ip-phone-system> |
| es-CO | <https://www.capterra.co/alternatives/169026/ip-phone-system> |
| es-CR | <https://www.capterra.co.cr/alternatives/169026/ip-phone-system> |
| es-DO | <https://www.capterra.do/alternatives/169026/ip-phone-system> |
| es-EC | <https://www.capterra.ec/alternatives/169026/ip-phone-system> |
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| it | <https://www.capterra.it/alternatives/169026/ip-phone-system> |
| nl | <https://www.capterra.nl/alternatives/169026/ip-phone-system> |
| nl-BE | <https://www.capterra.be/alternatives/169026/ip-phone-system> |
| pt | <https://www.capterra.com.br/alternatives/169026/ip-phone-system> |
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