---
description: Tudo sobre Ada: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ada - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Plataforma de IA Conversacional](/directory/31596/conversational-ai-platform/software) > [Ada](/software/164470/ada-support) > [Alternativas ao Ada](https://www.capterra.pt/alternatives/164470/ada-support)

# Alternativas ao Ada

Canonical: https://www.capterra.pt/alternatives/164470/ada-support

> Explore the top alternatives to Ada. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1782 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Ada](https://www.capterra.pt/compare/102188/164470/liveagent/vs/ada-support)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Ada](https://www.capterra.pt/compare/164283/164470/zendesk/vs/ada-support)
3. **LiveChat** — 4.6/5 (1723 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Ada](https://www.capterra.pt/compare/62194/164470/livechat/vs/ada-support)
4. **Freshdesk** — 4.5/5 (3427 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Ada](https://www.capterra.pt/compare/124981/164470/freshdesk/vs/ada-support)
5. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de IA para conversação que permite oferecer excelente suporte ao cliente e gerar vendas com bate-papo ao vivo e chatbots.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Ada](https://www.capterra.pt/compare/144040/164470/tidio-chat/vs/ada-support)
6. **HelpDesk** — 4.6/5 (180 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
   - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
   - [Compare vs Ada](https://www.capterra.pt/compare/164470/185973/ada-support/vs/helpdesk)
7. **Intercom** — 4.5/5 (1133 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs Ada](https://www.capterra.pt/compare/134347/164470/intercom/vs/ada-support)
8. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
   - [Compare vs Ada](https://www.capterra.pt/compare/156723/164470/gladly/vs/ada-support)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Ada](https://www.capterra.pt/compare/164470/169505/ada-support/vs/zoho-desk)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Ada](https://www.capterra.pt/compare/136189/164470/salesforce/vs/ada-support)
11. **Genesys Cloud CX** — 4.3/5 (263 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Ada](https://www.capterra.pt/compare/21409/164470/genesys-cloud/vs/ada-support)
12. **Bitrix24** — 4.2/5 (990 reviews) — Solução de alta qualidade projetada para vendas, colaboração, comunicação, redes sociais e gestão de fluxo de trabalho.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Ada](https://www.capterra.pt/compare/113540/164470/bitrix24/vs/ada-support)
13. **Gorgias** — 4.6/5 (134 reviews) — Gorgias é um serviço multifuncional de atendimento ao cliente, suporte ao cliente e suporte técnico por chat ao vivo para as lojas Shopify e Magento.
    - [Ver perfil](https://www.capterra.pt/software/155357/gorgias)
    - [Compare vs Ada](https://www.capterra.pt/compare/155357/164470/gorgias/vs/ada-support)

## Categorias relacionadas

- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Software de IA Generativa](https://www.capterra.pt/directory/34155/generative-ai/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/164470/ada-support)
- [View Product Profile](https://www.capterra.pt/software/164470/ada-support)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/164470/ada-support> |
| de-AT | <https://www.capterra.at/alternatives/164470/ada-support> |
| de-CH | <https://www.capterra.ch/alternatives/164470/ada-support> |
| en | <https://www.capterra.com/p/164470/Ada-Support/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164470/ada-support> |
| en-AU | <https://www.capterra.com.au/alternatives/164470/ada-support> |
| en-CA | <https://www.capterra.ca/alternatives/164470/ada-support> |
| en-GB | <https://www.capterra.co.uk/alternatives/164470/ada-support> |
| en-IE | <https://www.capterra.ie/alternatives/164470/ada-support> |
| en-IL | <https://www.capterra.co.il/alternatives/164470/ada-support> |
| en-IN | <https://www.capterra.in/alternatives/164470/ada-support> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164470/ada-support> |
| en-SG | <https://www.capterra.com.sg/alternatives/164470/ada-support> |
| en-ZA | <https://www.capterra.co.za/alternatives/164470/ada-support> |
| es | <https://www.capterra.es/alternatives/164470/ada-support> |
| es-AR | <https://www.capterra.com.ar/alternatives/164470/ada-support> |
| es-CL | <https://www.capterra.cl/alternatives/164470/ada-support> |
| es-CO | <https://www.capterra.co/alternatives/164470/ada-support> |
| es-CR | <https://www.capterra.co.cr/alternatives/164470/ada-support> |
| es-DO | <https://www.capterra.do/alternatives/164470/ada-support> |
| es-EC | <https://www.capterra.ec/alternatives/164470/ada-support> |
| es-MX | <https://www.capterra.mx/alternatives/164470/ada-support> |
| es-PA | <https://www.capterra.com.pa/alternatives/164470/ada-support> |
| es-PE | <https://www.capterra.pe/alternatives/164470/ada-support> |
| fr | <https://www.capterra.fr/alternatives/164470/ada-support> |
| fr-BE | <https://fr.capterra.be/alternatives/164470/ada-support> |
| fr-CA | <https://fr.capterra.ca/alternatives/164470/ada-support> |
| fr-LU | <https://www.capterra.lu/alternatives/164470/ada-support> |
| it | <https://www.capterra.it/alternatives/164470/ada-support> |
| nl | <https://www.capterra.nl/alternatives/164470/ada-support> |
| nl-BE | <https://www.capterra.be/alternatives/164470/ada-support> |
| pt | <https://www.capterra.com.br/alternatives/164470/ada-support> |
| pt-PT | <https://www.capterra.pt/alternatives/164470/ada-support> |
| sv | <https://www.capterra.se/alternatives/164470/ada-support> |

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