---
description: Tudo sobre BMC Helix ITSM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Alternativas ao BMC Helix ITSM](https://www.capterra.pt/alternatives/164195/remedy-it-service-management)

# Alternativas ao BMC Helix ITSM

Canonical: https://www.capterra.pt/alternatives/164195/remedy-it-service-management

> Explore the top alternatives to BMC Helix ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Modernize o suporte com o Freshservice, uma plataforma de ITSM nativa de IA que desvia tíquetes, acelera resoluções e descomplica a TI.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/132997/164195/freshservice/vs/remedy-it-service-management)
2. **ITM IT Asset Management** — 5.0/5 (42 reviews) — Software de gestão de ativos via internet que ajuda a supervisionar e gerenciar ativos na organização.
   - [Ver perfil](https://www.capterra.pt/software/148102/asset-management)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/148102/164195/asset-management/vs/remedy-it-service-management)
3. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Uma ferramenta que ajuda os desenvolvedores a implantar patches e atualizações de software simultaneamente em vários PCs com Windows.
   - [Ver perfil](https://www.capterra.pt/software/174535/pdq-deploy)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
4. **Wasp Asset** — 4.5/5 (376 reviews) — Solução de gestão de ativos líder do setor para organizações de todos os tamanhos que buscam simplificar a gestão de ativos.
   - [Ver perfil](https://www.capterra.pt/software/80853/assetcloud)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
5. **N-central** — 4.2/5 (253 reviews) — A plataforma de supervisão e gestão remoto N-able® N-central® foi projetada para simplificar a gestão de redes de TI complexas.
   - [Ver perfil](https://www.capterra.pt/software/13803/n-central)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/13803/164195/n-central/vs/remedy-it-service-management)
6. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — O Atera é uma solução completa de gestão de TI remota para fornecedores de serviços gerenciados (MSPs, na sigla em inglês), consultores e departamentos de TI. Teste o Atera gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/144309/atera)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/144309/164195/atera/vs/remedy-it-service-management)
7. **IT Glue** — 4.6/5 (342 reviews) — O IT Glue é uma plataforma de documentação premiada, ajudando os provedores de TI a reduzir drasticamente o tempo desperdiçado em busca de informações.
   - [Ver perfil](https://www.capterra.pt/software/170401/itglue)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/164195/170401/remedy-it-service-management/vs/itglue)
8. **SysAid** — 4.5/5 (523 reviews) — Gerencie facilmente todas as atividades ITSM com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/107225/164195/sysaid/vs/remedy-it-service-management)
9. **ServiceNow** — 4.5/5 (361 reviews) — Forneça serviços que surpreendam seus usuários, aumente a produtividade e obtenha novas ideias, consolidando gestão de serviços de TI (ITSM na sigla em inglês) inovador.
   - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
   - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/152871/164195/servicenow/vs/remedy-it-service-management)
10. **EZO EAM** — 4.6/5 (1546 reviews) — O gerenciamento de serviços requer visibilidade completa dos ativos. Simplifique as operações com gestão de ativos que conta com a confiança de milhares de organizações.
    - [Ver perfil](https://www.capterra.pt/software/124047/ezofficeinventory)
    - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
11. **NinjaOne** — 4.7/5 (298 reviews) — O NinjaOne é uma solução tudo-em-um de monitoramento remoto e gestão de serviços de TI para profissionais de TI.
    - [Ver perfil](https://www.capterra.pt/software/165889/ninjaone)
    - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
    - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
    - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
13. **BlueTally** — 4.6/5 (80 reviews) — Controle seus ativos e diga adeus às planilhas. Grátis para até 50 ativos. Veja a demonstração.
    - [Ver perfil](https://www.capterra.pt/software/1022846/bluetally)
    - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/164195/1022846/remedy-it-service-management/vs/bluetally)
14. **Action1** — 4.9/5 (239 reviews) — A Action1 reinventa o gerenciamento de patches com uma plataforma infinitamente escalável e altamente segura, que pode ser configurada em 5 minutos.
    - [Ver perfil](https://www.capterra.pt/software/180609/action1-rmm)
    - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/164195/180609/remedy-it-service-management/vs/action1-rmm)
15. **Lansweeper** — 4.5/5 (75 reviews) — Descubra a sua TI. Software de gerenciamento de ativos de TI que encontra e gerencia todos os ativos em toda a sua empresa.
    - [Ver perfil](https://www.capterra.pt/software/126334/lansweeper)
    - [Compare vs BMC Helix ITSM](https://www.capterra.pt/compare/126334/164195/lansweeper/vs/remedy-it-service-management)

## Categorias relacionadas

- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software)
- [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software)
- [Sistemas de Tickets de TI](https://www.capterra.pt/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/164195/remedy-it-service-management)
- [View Product Profile](https://www.capterra.pt/software/164195/remedy-it-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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