---
description: Tudo sobre Alcea Helpdesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alcea Helpdesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Monitoramento de Problemas](/directory/30675/issue-tracking/software) > [Alcea Helpdesk](/software/163894/fit-helpdesk) > [Alternativas ao Alcea Helpdesk](https://www.capterra.pt/alternatives/163894/fit-helpdesk)

# Alternativas ao Alcea Helpdesk

Canonical: https://www.capterra.pt/alternatives/163894/fit-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Conecte-se a qualquer PC ou servidor ao redor do mundo em poucos segundos. Controle remotamente o PC de um parceiro como se você estivesse sentado na frente dele.
   - [Ver perfil](https://www.capterra.pt/software/122252/teamviewer)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/122252/163894/teamviewer/vs/fit-helpdesk)
2. **LiveChat** — 4.6/5 (1723 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/62194/163894/livechat/vs/fit-helpdesk)
3. **LiveAgent** — 4.7/5 (1782 reviews) — Acompanhe qualquer problema com o sistema de bate-papo ao vivo/emissão de tíquetes e ganhe mais clientes, fornecendo um excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/102188/163894/liveagent/vs/fit-helpdesk)
4. **Zoho Assist** — 4.7/5 (1407 reviews) — O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo.
   - [Ver perfil](https://www.capterra.pt/software/181775/zoho-assist)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/163894/181775/fit-helpdesk/vs/zoho-assist)
5. **Freshdesk** — 4.5/5 (3427 reviews) — Um software de monitoramento de problemas baseado na Internet e usado por mais de 40 mil empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/124981/163894/freshdesk/vs/fit-helpdesk)
6. **Freshservice** — 4.5/5 (716 reviews) — Central de serviços para monitoramento online de problemas que ajuda a gerenciar a infraestrutura de TI, menos as complicações. Além disso, é compatível com a ITIL.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/132997/163894/freshservice/vs/fit-helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/144040/163894/tidio-chat/vs/fit-helpdesk)
8. **HelpDesk** — 4.6/5 (180 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
   - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/163894/185973/fit-helpdesk/vs/helpdesk)
9. **Guru** — 4.8/5 (639 reviews) — Plataforma de compartilhamento de conhecimento baseada na internet, fornecendo informações verificadas de especialistas de sua equipe: onde você trabalha, quando mais precisa.
   - [Ver perfil](https://www.capterra.pt/software/145390/guru)
   - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/145390/163894/guru/vs/fit-helpdesk)
10. **ServiceNow** — 4.5/5 (348 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
    - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
    - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/152871/163894/servicenow/vs/fit-helpdesk)
11. **Zendesk Suite** — 4.4/5 (4079 reviews) — O Zendesk Support é um software de suporte técnico criado para melhorar o relacionamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
    - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/163894/164283/fit-helpdesk/vs/zendesk)
12. **Zoho Desk** — 4.5/5 (2212 reviews) — O Zoho Desk é um software eficaz de monitoramento de problemas que garante a automação de processos e o monitoramento livre de erros e facilita o atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/163894/169505/fit-helpdesk/vs/zoho-desk)
13. **Crisp** — 4.6/5 (147 reviews) — Uma plataforma tudo-em-um de comunicação multicanal.
    - [Ver perfil](https://www.capterra.pt/software/151292/crisp)
    - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/151292/163894/crisp/vs/fit-helpdesk)
14. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
    - [Ver perfil](https://www.capterra.pt/software/135094/giva-customer-service)
    - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/135094/163894/giva-customer-service/vs/fit-helpdesk)
15. **SysAid** — 4.5/5 (519 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs Alcea Helpdesk](https://www.capterra.pt/compare/107225/163894/sysaid/vs/fit-helpdesk)

## Categorias relacionadas

- [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/163894/fit-helpdesk)
- [View Product Profile](https://www.capterra.pt/software/163894/fit-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/163894/fit-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/163894/fit-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/163894/fit-helpdesk> |
| en | <https://www.capterra.com/p/163894/FIT-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/163894/fit-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/163894/fit-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/163894/fit-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/163894/fit-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/163894/fit-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/163894/fit-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/163894/fit-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/163894/fit-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/163894/fit-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/163894/fit-helpdesk> |
| es | <https://www.capterra.es/alternatives/163894/fit-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/163894/fit-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/163894/fit-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/163894/fit-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/163894/fit-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/163894/fit-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/163894/fit-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/163894/fit-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/163894/fit-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/163894/fit-helpdesk> |
| fi | <https://www.capterra.fi/alternatives/163894/fit-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/163894/fit-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/163894/fit-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/163894/fit-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/163894/fit-helpdesk> |
| it | <https://www.capterra.it/alternatives/163894/fit-helpdesk> |
| nb | <https://www.capterra.no/alternatives/163894/fit-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/163894/fit-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/163894/fit-helpdesk> |
| pl | <https://www.capterra.pl/alternatives/163894/fit-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/163894/fit-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/163894/fit-helpdesk> |
| sv | <https://www.capterra.se/alternatives/163894/fit-helpdesk> |
| tr | <https://www.capterra.web.tr/alternatives/163894/fit-helpdesk> |

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