---
description: Tudo sobre Freshchat: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshchat - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Freshchat](/software/158117/freshchat) > [Alternativas ao Freshchat](https://www.capterra.pt/alternatives/158117/freshchat)

# Alternativas ao Freshchat

Canonical: https://www.capterra.pt/alternatives/158117/freshchat

> Explore the top alternatives to Freshchat. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/124981/158117/freshdesk/vs/freshchat)
2. **Slack** — 4.7/5 (24143 reviews) — Slack reúne toda a comunicação em um só lugar. É envio de mensagens, arquivamento e pesquisa em tempo real para equipes modernas.
   - [Ver perfil](https://www.capterra.pt/software/135003/slack)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/135003/158117/slack/vs/freshchat)
3. **LiveChat** — 4.6/5 (1727 reviews) — O LiveChat permite que os clientes existentes e em potencial conversem com a empresa por meio do site e forneçam a eles uma experiência pessoal em tempo real.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/62194/158117/livechat/vs/freshchat)
4. **LiveAgent** — 4.7/5 (1786 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/102188/158117/liveagent/vs/freshchat)
5. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/144040/158117/tidio-chat/vs/freshchat)
6. **Zendesk Suite** — 4.4/5 (4083 reviews) — O software de chat ao vivo da Zendesk facilita o CRM conversacional com uma experiência personalizada de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/158117/164283/freshchat/vs/zendesk)
7. **Intercom** — 4.5/5 (1134 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/134347/158117/intercom/vs/freshchat)
8. **Text Request** — 4.6/5 (1193 reviews) — O Text Request é um serviço de mensagens de negócios on-line. Envie e receba mensagens SMS e MMS usando o seu número de escritório atual.
   - [Ver perfil](https://www.capterra.pt/software/167015/text-request)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/158117/167015/freshchat/vs/text-request)
9. **Zoho Desk** — 4.5/5 (2213 reviews) — Widgets integráveis de bate-papo ao vivo do Zoho Desk para a equipe de atendimento ao cliente. Agora você pode ajudar os clientes pelo site e pelos aplicativos.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Freshchat](https://www.capterra.pt/compare/158117/169505/freshchat/vs/zoho-desk)
10. **Bitrix24** — 4.2/5 (997 reviews) — Software gratuito de bate-papo ao vivo e central de atendimento usado por mais de 15 milhões de empresas. Também vem com CRM e marketing por e-mail gratuitos.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Freshchat](https://www.capterra.pt/compare/113540/158117/bitrix24/vs/freshchat)
11. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários com ferramentas e dados unificados.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Freshchat](https://www.capterra.pt/compare/136189/158117/salesforce/vs/freshchat)
12. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Freshchat](https://www.capterra.pt/compare/87908/158117/teamsupport/vs/freshchat)
13. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
    - [Compare vs Freshchat](https://www.capterra.pt/compare/158117/182476/freshchat/vs/hubspot-service-hub)
14. **Front** — 4.5/5 (287 reviews) — Responda a todas as necessidades dos clientes com o Front para bate-papo ao vivo. Obtenha respostas ou resolva problemas com a plataforma de comunicação com o cliente do Front.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs Freshchat](https://www.capterra.pt/compare/132901/158117/front/vs/freshchat)
15. **Pipedrive** — 4.5/5 (3056 reviews) — Faça o engajamento com visitantes do seu site 24/7 com o Chatbot e o Live Chat do Pipedrive. Transforme interessados em leads.
    - [Ver perfil](https://www.capterra.pt/software/132666/pipedrive)
    - [Compare vs Freshchat](https://www.capterra.pt/compare/132666/158117/pipedrive/vs/freshchat)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/158117/freshchat)
- [View Product Profile](https://www.capterra.pt/software/158117/freshchat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/158117/freshchat> |
| de-AT | <https://www.capterra.at/alternatives/158117/freshchat> |
| de-CH | <https://www.capterra.ch/alternatives/158117/freshchat> |
| en | <https://www.capterra.com/p/158117/Freshchat/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/158117/freshchat> |
| en-AU | <https://www.capterra.com.au/alternatives/158117/freshchat> |
| en-CA | <https://www.capterra.ca/alternatives/158117/freshchat> |
| en-GB | <https://www.capterra.co.uk/alternatives/158117/freshchat> |
| en-IE | <https://www.capterra.ie/alternatives/158117/freshchat> |
| en-IL | <https://www.capterra.co.il/alternatives/158117/freshchat> |
| en-IN | <https://www.capterra.in/alternatives/158117/freshchat> |
| en-NZ | <https://www.capterra.co.nz/alternatives/158117/freshchat> |
| en-SG | <https://www.capterra.com.sg/alternatives/158117/freshchat> |
| en-ZA | <https://www.capterra.co.za/alternatives/158117/freshchat> |
| es | <https://www.capterra.es/alternatives/158117/freshchat> |
| es-AR | <https://www.capterra.com.ar/alternatives/158117/freshchat> |
| es-CL | <https://www.capterra.cl/alternatives/158117/freshchat> |
| es-CO | <https://www.capterra.co/alternatives/158117/freshchat> |
| es-CR | <https://www.capterra.co.cr/alternatives/158117/freshchat> |
| es-DO | <https://www.capterra.do/alternatives/158117/freshchat> |
| es-EC | <https://www.capterra.ec/alternatives/158117/freshchat> |
| es-MX | <https://www.capterra.mx/alternatives/158117/freshchat> |
| es-PA | <https://www.capterra.com.pa/alternatives/158117/freshchat> |
| es-PE | <https://www.capterra.pe/alternatives/158117/freshchat> |
| fr | <https://www.capterra.fr/alternatives/158117/freshchat> |
| fr-BE | <https://fr.capterra.be/alternatives/158117/freshchat> |
| fr-CA | <https://fr.capterra.ca/alternatives/158117/freshchat> |
| fr-LU | <https://www.capterra.lu/alternatives/158117/freshchat> |
| it | <https://www.capterra.it/alternatives/158117/freshchat> |
| ja | <https://www.capterra.jp/alternatives/158117/freshchat> |
| ko | <https://www.capterra.co.kr/alternatives/158117/freshchat> |
| nl | <https://www.capterra.nl/alternatives/158117/freshchat> |
| nl-BE | <https://www.capterra.be/alternatives/158117/freshchat> |
| pl | <https://www.capterra.pl/alternatives/158117/freshchat> |
| pt | <https://www.capterra.com.br/alternatives/158117/freshchat> |
| pt-PT | <https://www.capterra.pt/alternatives/158117/freshchat> |
| sv | <https://www.capterra.se/alternatives/158117/freshchat> |
| tr | <https://www.capterra.web.tr/alternatives/158117/freshchat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshchat","description":"Encontre as melhores alternativas ao Freshchat na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/158117/freshchat","about":{"@id":"https://www.capterra.pt/alternatives/158117/freshchat#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/158117/freshchat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.pt/alternatives/158117/freshchat#webpage","isPartOf":{"@id":"https://www.capterra.pt/#website"},"mainEntity":{"@id":"https://www.capterra.pt/alternatives/158117/freshchat#software"},"inLanguage":"pt-PT","publisher":{"@id":"https://www.capterra.pt/#organization"}},{"name":"Freshchat","url":"https://www.capterra.pt/software/158117/freshchat","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/158117/freshchat#software","publisher":{"@id":"https://www.capterra.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":145,"ratingValue":4.2},"offers":{"price":"1799","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.pt/alternatives/158117/freshchat#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Chat ao Vivo","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Freshchat","position":3,"item":"/software/158117/freshchat","@type":"ListItem"},{"name":"Alternativas ao Freshchat","position":4,"item":"https://www.capterra.pt/alternatives/158117/freshchat","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao Freshchat - Capterra Portugal 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.pt/alternatives/158117/freshchat#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.pt/software/124981/freshdesk","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.pt/software/135003/slack","@type":"ListItem"},{"name":"LiveChat","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.pt/software/62194/livechat","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"Tidio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.pt/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"Intercom","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.pt/software/134347/intercom","@type":"ListItem"},{"name":"Text Request","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.capterra.pt/software/167015/text-request","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.pt/software/169505/zoho-desk","@type":"ListItem"},{"name":"Bitrix24","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.pt/software/113540/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.pt/software/136189/salesforce","@type":"ListItem"},{"name":"TeamSupport","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.pt/software/87908/teamsupport","@type":"ListItem"},{"name":"HubSpot Service Hub","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.pt/software/182476/hubspot-service-hub","@type":"ListItem"},{"name":"Front","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.pt/software/132901/front","@type":"ListItem"},{"name":"Pipedrive","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.pt/software/132666/pipedrive","@type":"ListItem"}],"numberOfItems":15}
</script>