---
description: Tudo sobre Gladly: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gladly - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Gladly](/software/156723/gladly) > [Alternativas ao Gladly](https://www.capterra.pt/alternatives/156723/gladly)

# Alternativas ao Gladly

Canonical: https://www.capterra.pt/alternatives/156723/gladly

> Explore the top alternatives to Gladly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Gladly](https://www.capterra.pt/compare/124981/156723/freshdesk/vs/gladly)
2. **LiveAgent** — 4.7/5 (1753 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Gladly](https://www.capterra.pt/compare/102188/156723/liveagent/vs/gladly)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Gladly](https://www.capterra.pt/compare/156723/164283/gladly/vs/zendesk)
4. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Gladly](https://www.capterra.pt/compare/144040/156723/tidio-chat/vs/gladly)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Gladly](https://www.capterra.pt/compare/156723/169505/gladly/vs/zoho-desk)
6. **Intercom** — 4.5/5 (1131 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs Gladly](https://www.capterra.pt/compare/134347/156723/intercom/vs/gladly)
7. **Wati** — 4.6/5 (202 reviews) — Solução de API do WhatsApp de ponta a ponta, desenvolvida para pequenas e médias empresas para vendas, marketing e suporte ao cliente eficientes.
   - [Ver perfil](https://www.capterra.pt/software/204314/wati)
   - [Compare vs Gladly](https://www.capterra.pt/compare/156723/204314/gladly/vs/wati)
8. **Kustomer** — 4.6/5 (79 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs Gladly](https://www.capterra.pt/compare/156723/158128/gladly/vs/kustomer)
9. **UJET** — 4.6/5 (140 reviews) — A UJET é uma empresa moderna de software para central de contato na nuvem, com inovação líder em suporte ao cliente por Internet, telefone e aplicativos móveis.
   - [Ver perfil](https://www.capterra.pt/software/164070/ujet)
   - [Compare vs Gladly](https://www.capterra.pt/compare/156723/164070/gladly/vs/ujet)
10. **Hiver** — 4.7/5 (146 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. O programa permite que as equipes colaborem sem esforço em caixas de entrada compartilhadas.
    - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
    - [Compare vs Gladly](https://www.capterra.pt/compare/142975/156723/hiver/vs/gladly)
11. **Yonyx** — 4.7/5 (256 reviews) — Guias interativos orientados por árvores de decisão que se conectam à maioria dos sistemas de CRM. Siga os processos de negócios de maneira interativa.
    - [Ver perfil](https://www.capterra.pt/software/130406/agi-self-service)
    - [Compare vs Gladly](https://www.capterra.pt/compare/130406/156723/agi-self-service/vs/gladly)
12. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI fornece uma solução para criar serviços de pesquisa e bate-papo com IA usando dados personalizados de sites ou documentos.
    - [Ver perfil](https://www.capterra.pt/software/1064391/denser-ai)
    - [Compare vs Gladly](https://www.capterra.pt/compare/156723/1064391/gladly/vs/denser-ai)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
    - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
    - [Compare vs Gladly](https://www.capterra.pt/compare/134775/156723/incontact-call-center-software/vs/gladly)
14. **TeamSupport** — 4.5/5 (848 reviews) — Sistema de atendimento ao cliente baseado na Internet, fácil de implementar, com foco na gestão de clientes B2B e na colaboração em equipe.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Gladly](https://www.capterra.pt/compare/87908/156723/teamsupport/vs/gladly)
15. **Front** — 4.5/5 (286 reviews) — Trate os clientes como pessoas, não tíquetes. Entregue o suporte personalizado, não importa o canal.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs Gladly](https://www.capterra.pt/compare/132901/156723/front/vs/gladly)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software)
- [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software)
- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/156723/gladly)
- [View Product Profile](https://www.capterra.pt/software/156723/gladly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/156723/gladly> |
| de-AT | <https://www.capterra.at/alternatives/156723/gladly> |
| de-CH | <https://www.capterra.ch/alternatives/156723/gladly> |
| en | <https://www.capterra.com/p/156723/Gladly/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156723/gladly> |
| en-AU | <https://www.capterra.com.au/alternatives/156723/gladly> |
| en-CA | <https://www.capterra.ca/alternatives/156723/gladly> |
| en-GB | <https://www.capterra.co.uk/alternatives/156723/gladly> |
| en-IE | <https://www.capterra.ie/alternatives/156723/gladly> |
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| fr | <https://www.capterra.fr/alternatives/156723/gladly> |
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| ja | <https://www.capterra.jp/alternatives/156723/gladly> |
| nl | <https://www.capterra.nl/alternatives/156723/gladly> |
| nl-BE | <https://www.capterra.be/alternatives/156723/gladly> |
| pt | <https://www.capterra.com.br/alternatives/156723/gladly> |
| pt-PT | <https://www.capterra.pt/alternatives/156723/gladly> |

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