---
description: Tudo sobre Intelligent Service Management: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intelligent Service Management - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [Intelligent Service Management](/software/156351/cloud-service-management) > [Alternativas ao Intelligent Service Management](https://www.capterra.pt/alternatives/156351/cloud-service-management)

# Alternativas ao Intelligent Service Management

Canonical: https://www.capterra.pt/alternatives/156351/cloud-service-management

> Explore the top alternatives to Intelligent Service Management. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **NinjaOne** — 4.7/5 (282 reviews) — O NinjaOne é uma solução de operações de TI tudo-em-um fácil de usar para MSPs e profissionais de TI.
   - [Ver perfil](https://www.capterra.pt/software/165889/ninjaone)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/156351/165889/cloud-service-management/vs/ninjaone)
2. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/132997/156351/freshservice/vs/cloud-service-management)
3. **ChangeGear** — 4.0/5 (51 reviews) — O ChangeGear, da SunView Software, oferece ITSM empresarial rápido de implementar, fácil de configurar e com manutenção mais acessível.
   - [Ver perfil](https://www.capterra.pt/software/146239/changegear-itsm)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/146239/156351/changegear-itsm/vs/cloud-service-management)
4. **Alloy Navigator** — 4.5/5 (64 reviews) — O Alloy Navigator é uma solução real projetada para clientes do mundo real, construída por pessoas de TI do mundo real como você.
   - [Ver perfil](https://www.capterra.pt/software/108129/alloy-navigator)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/108129/156351/alloy-navigator/vs/cloud-service-management)
5. **Virima** — 4.6/5 (15 reviews) — O Virima resolve seus problemas mais difíceis de gestão de ativos e serviços de TI. Nenhuma outra plataforma oferece seus recursos, flexibilidade e valor.
   - [Ver perfil](https://www.capterra.pt/software/178220/virima)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/156351/178220/cloud-service-management/vs/virima)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/138769/156351/jira-service-management/vs/cloud-service-management)
7. **Canfigure** — 4.7/5 (22 reviews) — O Canfigure é uma solução ITSM e ITAM modular baseada nos princípios de biblioteca de infraestrutura de tecnologia da informação (ITIL na sigla em inglês). O Canfigure pode ser implantado no local ou hospedado na nuvem.
   - [Ver perfil](https://www.capterra.pt/software/184941/canfigure)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/156351/184941/cloud-service-management/vs/canfigure)
8. **Issuetrak** — 4.6/5 (205 reviews) — A Issuetrak ajuda a gerenciar tíquetes e solicitações do início à resolução. Flexível, personalizável e fácil de usar. Nuvem ou no local.
   - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/16499/156351/issuetrak/vs/cloud-service-management)
9. **Xurrent** — 4.7/5 (27 reviews) — Aplicativo de gestão de serviços de classe empresarial criado para organizações multinacionais em torno da integração e gestão de serviços.
   - [Ver perfil](https://www.capterra.pt/software/146207/itrp)
   - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/146207/156351/itrp/vs/cloud-service-management)
10. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/107225/156351/sysaid/vs/cloud-service-management)
11. **Deepser** — 4.6/5 (56 reviews) — O Deepser é uma solução ITSM e ITAM completa, desenvolvida para otimizar solicitações de suporte, processos organizacionais e gestão de ativos.
    - [Ver perfil](https://www.capterra.pt/software/178946/deepser)
    - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/156351/178946/cloud-service-management/vs/deepser)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage é a plataforma de Help desk de TI mais avaliada e mais bem cotada. Leia o que os clientes dizem\!
    - [Ver perfil](https://www.capterra.pt/software/129478/solarwinds-service-desk)
    - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/129478/156351/solarwinds-service-desk/vs/cloud-service-management)
13. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Ver perfil](https://www.capterra.pt/software/132880/vivantio)
    - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/132880/156351/vivantio/vs/cloud-service-management)
14. **EcholoN** — 4.7/5 (35 reviews) — O EcholoN, conjunto de software de gestão de serviços, representa uma solução abrangente para serviço, suporte e atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/189744/echolon)
    - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/156351/189744/cloud-service-management/vs/echolon)
15. **Atera** — 4.5/5 (446 reviews) — O Atera é um software de RMM completo para MSPs e profissionais de TI. Custo fixo com dispositivos ilimitados: simples assim. Experimente gratuitamente.
    - [Ver perfil](https://www.capterra.pt/software/144309/atera)
    - [Compare vs Intelligent Service Management](https://www.capterra.pt/compare/144309/156351/atera/vs/cloud-service-management)

## Categorias relacionadas

- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software)
- [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software)
- [Software de Gestão de Mudanças](https://www.capterra.pt/directory/30958/change-management/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/156351/cloud-service-management)
- [View Product Profile](https://www.capterra.pt/software/156351/cloud-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/156351/cloud-service-management> |
| de-AT | <https://www.capterra.at/alternatives/156351/cloud-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/156351/cloud-service-management> |
| en | <https://www.capterra.com/p/156351/Cloud-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156351/cloud-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/156351/cloud-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/156351/cloud-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/156351/cloud-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/156351/cloud-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/156351/cloud-service-management> |
| en-IN | <https://www.capterra.in/alternatives/156351/cloud-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156351/cloud-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/156351/cloud-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/156351/cloud-service-management> |
| es | <https://www.capterra.es/alternatives/156351/cloud-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/156351/cloud-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/156351/cloud-service-management> |
| es-CO | <https://www.capterra.co/alternatives/156351/cloud-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/156351/cloud-service-management> |
| es-DO | <https://www.capterra.do/alternatives/156351/cloud-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/156351/cloud-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/156351/cloud-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/156351/cloud-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/156351/cloud-service-management> |
| fr | <https://www.capterra.fr/alternatives/156351/cloud-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/156351/cloud-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/156351/cloud-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/156351/cloud-service-management> |
| it | <https://www.capterra.it/alternatives/156351/cloud-service-management> |
| pt | <https://www.capterra.com.br/alternatives/156351/cloud-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/156351/cloud-service-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Intelligent Service Management","description":"Encontre as melhores alternativas ao Intelligent Service Management na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/156351/cloud-service-management","about":{"@id":"https://www.capterra.pt/alternatives/156351/cloud-service-management#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/156351/cloud-service-management#breadcrumblist"},"@id":"https://www.capterra.pt/alternatives/156351/cloud-service-management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.pt/#website"},"inLanguage":"pt-PT","mainEntity":{"@id":"https://www.capterra.pt/alternatives/156351/cloud-service-management#software"},"publisher":{"@id":"https://www.capterra.pt/#organization"}},{"name":"Intelligent Service Management","url":"https://www.capterra.pt/software/156351/cloud-service-management","@id":"https://www.capterra.pt/software/156351/cloud-service-management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":24},"offers":{"price":"50","@type":"Offer"}},{"@id":"https://www.capterra.pt/alternatives/156351/cloud-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software ITSM","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Intelligent Service Management","position":3,"item":"/software/156351/cloud-service-management","@type":"ListItem"},{"name":"Alternativas ao Intelligent Service Management","position":4,"item":"https://www.capterra.pt/alternatives/156351/cloud-service-management","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao Intelligent Service Management - Capterra Portugal 2026","@context":"https://schema.org","@id":"https://www.capterra.pt/alternatives/156351/cloud-service-management#itemlist","@type":"ItemList","itemListElement":[{"name":"NinjaOne","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.capterra.pt/software/165889/ninjaone","@type":"ListItem"},{"name":"Freshservice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.pt/software/132997/freshservice","@type":"ListItem"},{"name":"ChangeGear","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.pt/software/146239/changegear-itsm","@type":"ListItem"},{"name":"Alloy Navigator","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.capterra.pt/software/108129/alloy-navigator","@type":"ListItem"},{"name":"Virima","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.capterra.pt/software/178220/virima","@type":"ListItem"},{"name":"JIRA Service Management","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.pt/software/138769/jira-service-management","@type":"ListItem"},{"name":"Canfigure","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d96eb4-6fb7-4c7f-a1a4-4ab4730202c1.png","url":"https://www.capterra.pt/software/184941/canfigure","@type":"ListItem"},{"name":"Issuetrak","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.pt/software/16499/issuetrak","@type":"ListItem"},{"name":"Xurrent","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://www.capterra.pt/software/146207/itrp","@type":"ListItem"},{"name":"SysAid","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.pt/software/107225/sysaid","@type":"ListItem"},{"name":"Deepser","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.capterra.pt/software/178946/deepser","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.pt/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Vivantio","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.pt/software/132880/vivantio","@type":"ListItem"},{"name":"EcholoN","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.capterra.pt/software/189744/echolon","@type":"ListItem"},{"name":"Atera","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.pt/software/144309/atera","@type":"ListItem"}],"numberOfItems":15}
</script>