---
description: Tudo sobre ServiceNow: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Negócios](/directory/30532/business-management/software) > [ServiceNow](/software/152871/servicenow) > [Alternativas ao ServiceNow](https://www.capterra.pt/alternatives/152871/servicenow)

# Alternativas ao ServiceNow

Canonical: https://www.capterra.pt/alternatives/152871/servicenow

> Explore the top alternatives to ServiceNow. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/152871/164283/servicenow/vs/zendesk)
2. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/152871/202528/servicenow/vs/milvus)
3. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/124981/152871/freshdesk/vs/servicenow)
4. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/132997/152871/freshservice/vs/servicenow)
5. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo é um software de desktop remoto fácil de usar, seguro, mas acessível para Windows, macOS, iOS, Android, e Linux.
   - [Ver perfil](https://www.capterra.pt/software/177094/supremo-remote-desktop)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/152871/177094/servicenow/vs/supremo-remote-desktop)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/138769/152871/jira-service-management/vs/servicenow)
7. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/107225/152871/sysaid/vs/servicenow)
8. **Atera** — 4.5/5 (446 reviews) — O Atera é um software de RMM completo para MSPs e profissionais de TI. Custo fixo com dispositivos ilimitados: simples assim. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/144309/atera)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/144309/152871/atera/vs/servicenow)
9. **Desk Manager** — 4.8/5 (106 reviews) — A Desk Manager é uma empresa brasileira que oferece uma plataforma de ESM em escala globa que facilita da operação à gestão.
   - [Ver perfil](https://www.capterra.pt/software/173025/help-desk-software)
   - [Compare vs ServiceNow](https://www.capterra.pt/compare/152871/173025/servicenow/vs/help-desk-software)
10. **ISL Light** — 4.7/5 (779 reviews) — O software de suporte remoto ISL Light permite controlar um computador remoto ou dispositivo móvel. É multiplataforma, segura, rápida e personalizável.
    - [Ver perfil](https://www.capterra.pt/software/146892/isl-light)
    - [Compare vs ServiceNow](https://www.capterra.pt/compare/146892/152871/isl-light/vs/servicenow)
11. **NinjaOne** — 4.7/5 (282 reviews) — O NinjaOne é uma solução de operações de TI tudo-em-um fácil de usar para MSPs e profissionais de TI.
    - [Ver perfil](https://www.capterra.pt/software/165889/ninjaone)
    - [Compare vs ServiceNow](https://www.capterra.pt/compare/152871/165889/servicenow/vs/ninjaone)
12. **Deepser** — 4.6/5 (56 reviews) — O Deepser é uma solução ITSM e ITAM completa, desenvolvida para otimizar solicitações de suporte, processos organizacionais e gestão de ativos.
    - [Ver perfil](https://www.capterra.pt/software/178946/deepser)
    - [Compare vs ServiceNow](https://www.capterra.pt/compare/152871/178946/servicenow/vs/deepser)
13. **ConnectWise PSA** — 4.1/5 (273 reviews) — Suporte técnico do ConnectWise Manage: sistema de tíquete com comunicação centralizada e integração com as ferramentas que o cliente usa atualmente.
    - [Ver perfil](https://www.capterra.pt/software/107931/connectwise-manage)
    - [Compare vs ServiceNow](https://www.capterra.pt/compare/107931/152871/connectwise-manage/vs/servicenow)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage é a plataforma de Help desk de TI mais avaliada e mais bem cotada. Leia o que os clientes dizem\!
    - [Ver perfil](https://www.capterra.pt/software/129478/solarwinds-service-desk)
    - [Compare vs ServiceNow](https://www.capterra.pt/compare/129478/152871/solarwinds-service-desk/vs/servicenow)
15. **TeamViewer ONE** — 4.6/5 (11620 reviews) — Conecte-se a qualquer PC ou servidor ao redor do mundo em poucos segundos. Controle remotamente o PC de um parceiro como se você estivesse sentado na frente dele.
    - [Ver perfil](https://www.capterra.pt/software/122252/teamviewer)
    - [Compare vs ServiceNow](https://www.capterra.pt/compare/122252/152871/teamviewer/vs/servicenow)

## Categorias relacionadas

- [Software de Gestão de Negócios](https://www.capterra.pt/directory/30532/business-management/software)
- [Software de Gerenciamento de Nuvem](https://www.capterra.pt/directory/30852/cloud-management/software)
- [Programas para Desenvolver Aplicativos](https://www.capterra.pt/directory/30082/application-development/software)
- [Sistemas ERP](https://www.capterra.pt/directory/9/enterprise-resource-planning/software)
- [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/152871/servicenow)
- [View Product Profile](https://www.capterra.pt/software/152871/servicenow)

## This page is available in the following languages

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| de | <https://www.capterra.com.de/alternatives/152871/servicenow> |
| de-AT | <https://www.capterra.at/alternatives/152871/servicenow> |
| de-CH | <https://www.capterra.ch/alternatives/152871/servicenow> |
| en | <https://www.capterra.com/p/254088/ServiceNow/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152871/servicenow> |
| en-AU | <https://www.capterra.com.au/alternatives/152871/servicenow> |
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| en-GB | <https://www.capterra.co.uk/alternatives/152871/servicenow> |
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