---
description: Tudo sobre QueueMetrics: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: QueueMetrics - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [QueueMetrics](/software/151411/queuemetrics) > [Alternativas ao QueueMetrics](https://www.capterra.pt/alternatives/151411/queuemetrics)

# Alternativas ao QueueMetrics

Canonical: https://www.capterra.pt/alternatives/151411/queuemetrics

> Explore the top alternatives to QueueMetrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — O 3CX é uma solução de central de atendimento tudo-em-um para chamadas e bate-papos. Inclui filas de chamadas, geração de relatórios, gravação e integração com CRM.
   - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/151411/158704/queuemetrics/vs/3cx)
2. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Software de central de atendimento hospedado (de entrada e saída), com vários recursos e flexível, fácil de implantar, gerenciar e usar todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/29589/callcenternow)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/29589/151411/callcenternow/vs/queuemetrics)
3. **CTM** — 4.7/5 (158 reviews) — Provedor global de análise de conversas com um conjunto completo de ferramentas para central de atendimento visando alinhar equipes em torno de uma experiência otimizada do cliente.
   - [Ver perfil](https://www.capterra.pt/software/152004/call-tracking-software)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/151411/152004/queuemetrics/vs/call-tracking-software)
4. **Genesys Cloud CX** — 4.3/5 (263 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/21409/151411/genesys-cloud/vs/queuemetrics)
5. **Convoso** — 4.5/5 (387 reviews) — Melhor discador F'ing. IYKYK. Disque 5K chamadas de uma só vez. Alcance clientes potenciais em 3 segundos. Gestão de chamadas e de máquina virtual totalmente integradas. Agende uma demonstração hoje.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/76768/151411/cloud-predictive-dialer/vs/queuemetrics)
6. **CallHub** — 4.4/5 (249 reviews) — Ferramenta premiada de call center, voz e SMS usada por empresas, mas simples o suficiente para a sua causa. Pague conforme o uso, sem assinaturas.
   - [Ver perfil](https://www.capterra.pt/software/149279/callhub)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/149279/151411/callhub/vs/queuemetrics)
7. **RingCX** — 4.2/5 (255 reviews) — O RingCentral Contact Center oferece recursos omnicanal que permitem aos clientes decidir como desejam se envolver com a empresa.
   - [Ver perfil](https://www.capterra.pt/software/154951/ringcentral-contact-center)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/151411/154951/queuemetrics/vs/ringcentral-contact-center)
8. **CallTools** — 4.8/5 (156 reviews) — Discador preditivo, avançado e com pré-visualização com telefone da Internet incorporado, CRM e equipe de suporte interna dedicada.
   - [Ver perfil](https://www.capterra.pt/software/149510/call-center-software)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/149510/151411/call-center-software/vs/queuemetrics)
9. **CallHippo** — 4.4/5 (681 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
   - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
   - [Compare vs QueueMetrics](https://www.capterra.pt/compare/151411/159578/queuemetrics/vs/callhippo)
10. **VICIdial** — 4.7/5 (265 reviews) — Software de call center de código aberto com discador preditivo de saída. Serve também para entrada e chamadas manuais, e-mail e bate-papo na Internet.
    - [Ver perfil](https://www.capterra.pt/software/135842/vicidial)
    - [Compare vs QueueMetrics](https://www.capterra.pt/compare/135842/151411/vicidial/vs/queuemetrics)
11. **Voiso** — 4.7/5 (30 reviews) — Solução de central de atendimento tudo-em-um, projetada para obter o melhor de cada interação com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/203121/voiso)
    - [Compare vs QueueMetrics](https://www.capterra.pt/compare/151411/203121/queuemetrics/vs/voiso)
12. **Aircall** — 4.2/5 (460 reviews) — O Aircall permite que os administradores ajustem as equipes instantaneamente de acordo com a sazonalidade, adicionem números em mais de 100 países e se integrem com ferramentas de CRM populares.
    - [Ver perfil](https://www.capterra.pt/software/144486/aircall)
    - [Compare vs QueueMetrics](https://www.capterra.pt/compare/144486/151411/aircall/vs/queuemetrics)
13. **LiveAgent** — 4.7/5 (1782 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
    - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
    - [Compare vs QueueMetrics](https://www.capterra.pt/compare/102188/151411/liveagent/vs/queuemetrics)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/151411/queuemetrics)
- [View Product Profile](https://www.capterra.pt/software/151411/queuemetrics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/151411/queuemetrics> |
| de-AT | <https://www.capterra.at/alternatives/151411/queuemetrics> |
| de-CH | <https://www.capterra.ch/alternatives/151411/queuemetrics> |
| en | <https://www.capterra.com/p/151411/QueueMetrics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/151411/queuemetrics> |
| en-AU | <https://www.capterra.com.au/alternatives/151411/queuemetrics> |
| en-CA | <https://www.capterra.ca/alternatives/151411/queuemetrics> |
| en-GB | <https://www.capterra.co.uk/alternatives/151411/queuemetrics> |
| en-IE | <https://www.capterra.ie/alternatives/151411/queuemetrics> |
| en-IL | <https://www.capterra.co.il/alternatives/151411/queuemetrics> |
| en-IN | <https://www.capterra.in/alternatives/151411/queuemetrics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/151411/queuemetrics> |
| en-SG | <https://www.capterra.com.sg/alternatives/151411/queuemetrics> |
| en-ZA | <https://www.capterra.co.za/alternatives/151411/queuemetrics> |
| es | <https://www.capterra.es/alternatives/151411/queuemetrics> |
| es-AR | <https://www.capterra.com.ar/alternatives/151411/queuemetrics> |
| es-CL | <https://www.capterra.cl/alternatives/151411/queuemetrics> |
| es-CO | <https://www.capterra.co/alternatives/151411/queuemetrics> |
| es-CR | <https://www.capterra.co.cr/alternatives/151411/queuemetrics> |
| es-DO | <https://www.capterra.do/alternatives/151411/queuemetrics> |
| es-EC | <https://www.capterra.ec/alternatives/151411/queuemetrics> |
| es-MX | <https://www.capterra.mx/alternatives/151411/queuemetrics> |
| es-PA | <https://www.capterra.com.pa/alternatives/151411/queuemetrics> |
| es-PE | <https://www.capterra.pe/alternatives/151411/queuemetrics> |
| fr | <https://www.capterra.fr/alternatives/151411/queuemetrics> |
| fr-BE | <https://fr.capterra.be/alternatives/151411/queuemetrics> |
| fr-CA | <https://fr.capterra.ca/alternatives/151411/queuemetrics> |
| fr-LU | <https://www.capterra.lu/alternatives/151411/queuemetrics> |
| it | <https://www.capterra.it/alternatives/151411/queuemetrics> |
| nl | <https://www.capterra.nl/alternatives/151411/queuemetrics> |
| nl-BE | <https://www.capterra.be/alternatives/151411/queuemetrics> |
| pt | <https://www.capterra.com.br/alternatives/151411/queuemetrics> |
| pt-PT | <https://www.capterra.pt/alternatives/151411/queuemetrics> |

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