---
description: Tudo sobre EvaluAgent: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EvaluAgent - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Mão de Obra](/directory/30210/workforce-management/software) > [EvaluAgent](/software/148526/evaluagent) > [Alternativas ao EvaluAgent](https://www.capterra.pt/alternatives/148526/evaluagent)

# Alternativas ao EvaluAgent

Canonical: https://www.capterra.pt/alternatives/148526/evaluagent

> Explore the top alternatives to EvaluAgent. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **NiCE CXone** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/134775/148526/incontact-call-center-software/vs/evaluagent)
2. **XM for Customer Experience** — 4.6/5 (255 reviews) — O Qualtrics Customer Experience facilita para as empresas monitorar, responder e melhorar cada momento-chave ao longo da jornada do cliente.
   - [Ver perfil](https://www.capterra.pt/software/152924/customer-frontlines)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/148526/152924/evaluagent/vs/customer-frontlines)
3. **Playvox** — 4.8/5 (109 reviews) — Playvox, uma Suíte de Otimização de Agente para equipes de atendimento ao cliente para melhorar e inspirar a performance do agente.
   - [Ver perfil](https://www.capterra.pt/software/164542/playvox)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/148526/164542/evaluagent/vs/playvox)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/21409/148526/genesys-cloud/vs/evaluagent)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/102188/148526/liveagent/vs/evaluagent)
6. **CloudTalk** — 4.4/5 (268 reviews) — O CloudTalk é um sistema telefônico baseado na nuvem para equipes de vendas e suporte ao cliente. Ele transforma a ligação em algo fácil e divertido. Obtenha sua avaliação gratuita hoje.
   - [Ver perfil](https://www.capterra.pt/software/182004/cloudtalk)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/148526/182004/evaluagent/vs/cloudtalk)
7. **Scorebuddy** — 4.5/5 (43 reviews) — Uma solução de supervisão de qualidade baseada na Internet para call centers medirem o desempenho nos canais. O Scorebuddy é fácil de usar.
   - [Ver perfil](https://www.capterra.pt/software/124360/scorebuddy)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/124360/148526/scorebuddy/vs/evaluagent)
8. **Nextiva** — 4.6/5 (916 reviews) — O Nextiva Chat permite aumentar a receita, fornecer serviços mais rápidos e impulsionar a eficiência. Interaja facilmente com clientes e clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/175788/nextiva)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/148526/175788/evaluagent/vs/nextiva)
9. **monday.com** — 4.6/5 (6035 reviews) — O monday.com é um sistema operacional de trabalho na nuvem, com o qual as equipes executam seus projetos e trabalhos diários, estejam elas no escritório, em casa ou em trânsito.
   - [Ver perfil](https://www.capterra.pt/software/147657/monday-com)
   - [Compare vs EvaluAgent](https://www.capterra.pt/compare/147657/148526/monday-com/vs/evaluagent)
10. **Five9** — 4.2/5 (481 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
    - [Ver perfil](https://www.capterra.pt/software/132405/five9)
    - [Compare vs EvaluAgent](https://www.capterra.pt/compare/132405/148526/five9/vs/evaluagent)
11. **Pointerpro** — 4.6/5 (272 reviews) — Cansado de pesquisas chatas? Não só você… Survey Anyplace deixa as pesquisas interessantes, interativas e divertidas\!
    - [Ver perfil](https://www.capterra.pt/software/127434/pointerpro)
    - [Compare vs EvaluAgent](https://www.capterra.pt/compare/127434/148526/pointerpro/vs/evaluagent)

## Categorias relacionadas

- [Software de Gestão de Mão de Obra](https://www.capterra.pt/directory/30210/workforce-management/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Ferramentas de Controle de Qualidade](https://www.capterra.pt/directory/30099/quality-management/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/148526/evaluagent)
- [View Product Profile](https://www.capterra.pt/software/148526/evaluagent)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/148526/evaluagent> |
| de-AT | <https://www.capterra.at/alternatives/148526/evaluagent> |
| de-CH | <https://www.capterra.ch/alternatives/148526/evaluagent> |
| en | <https://www.capterra.com/p/148526/EvaluAgent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/148526/evaluagent> |
| en-AU | <https://www.capterra.com.au/alternatives/148526/evaluagent> |
| en-CA | <https://www.capterra.ca/alternatives/148526/evaluagent> |
| en-GB | <https://www.capterra.co.uk/alternatives/148526/evaluagent> |
| en-IE | <https://www.capterra.ie/alternatives/148526/evaluagent> |
| en-IL | <https://www.capterra.co.il/alternatives/148526/evaluagent> |
| en-IN | <https://www.capterra.in/alternatives/148526/evaluagent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/148526/evaluagent> |
| en-SG | <https://www.capterra.com.sg/alternatives/148526/evaluagent> |
| en-ZA | <https://www.capterra.co.za/alternatives/148526/evaluagent> |
| fr | <https://www.capterra.fr/alternatives/148526/evaluagent> |
| fr-BE | <https://fr.capterra.be/alternatives/148526/evaluagent> |
| fr-CA | <https://fr.capterra.ca/alternatives/148526/evaluagent> |
| fr-LU | <https://www.capterra.lu/alternatives/148526/evaluagent> |
| pt | <https://www.capterra.com.br/alternatives/148526/evaluagent> |
| pt-PT | <https://www.capterra.pt/alternatives/148526/evaluagent> |

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