---
description: Tudo sobre HelpCrunch: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCrunch - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [HelpCrunch](/software/146516/helpcrunch) > [Alternativas ao HelpCrunch](https://www.capterra.pt/alternatives/146516/helpcrunch)

# Alternativas ao HelpCrunch

Canonical: https://www.capterra.pt/alternatives/146516/helpcrunch

> Explore the top alternatives to HelpCrunch. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3443 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/124981/146516/freshdesk/vs/helpcrunch)
2. **Salesforce Sales Cloud** — 4.4/5 (18785 reviews) — Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
   - [Ver perfil](https://www.capterra.pt/software/61368/salesforce)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/61368/146516/salesforce/vs/helpcrunch)
3. **Zendesk Suite** — 4.4/5 (4080 reviews) — O software de chat ao vivo da Zendesk facilita o CRM conversacional com uma experiência personalizada de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/146516/164283/helpcrunch/vs/zendesk)
4. **LiveAgent** — 4.7/5 (1787 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/102188/146516/liveagent/vs/helpcrunch)
5. **LiveChat** — 4.6/5 (1724 reviews) — O LiveChat permite que os clientes existentes e em potencial conversem com a empresa por meio do site e forneçam a eles uma experiência pessoal em tempo real.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/62194/146516/livechat/vs/helpcrunch)
6. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/144040/146516/tidio-chat/vs/helpcrunch)
7. **Intercom** — 4.5/5 (1133 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/134347/146516/intercom/vs/helpcrunch)
8. **Zoho Desk** — 4.5/5 (2213 reviews) — Widgets integráveis de bate-papo ao vivo do Zoho Desk para a equipe de atendimento ao cliente. Agora você pode ajudar os clientes pelo site e pelos aplicativos.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/146516/169505/helpcrunch/vs/zoho-desk)
9. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs HelpCrunch](https://www.capterra.pt/compare/146516/202528/helpcrunch/vs/milvus)
10. **Dynamics 365** — 4.4/5 (5825 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
    - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
    - [Compare vs HelpCrunch](https://www.capterra.pt/compare/146516/157279/helpcrunch/vs/dynamics-365)
11. **HelpDesk** — 4.6/5 (180 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
    - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
    - [Compare vs HelpCrunch](https://www.capterra.pt/compare/146516/185973/helpcrunch/vs/helpdesk)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários com ferramentas e dados unificados.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs HelpCrunch](https://www.capterra.pt/compare/136189/146516/salesforce/vs/helpcrunch)
13. **Bitrix24** — 4.2/5 (993 reviews) — Software gratuito de bate-papo ao vivo e central de atendimento usado por mais de 15 milhões de empresas. Também vem com CRM e marketing por e-mail gratuitos.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs HelpCrunch](https://www.capterra.pt/compare/113540/146516/bitrix24/vs/helpcrunch)
14. **Zoho Assist** — 4.7/5 (1426 reviews) — O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo.
    - [Ver perfil](https://www.capterra.pt/software/181775/zoho-assist)
    - [Compare vs HelpCrunch](https://www.capterra.pt/compare/146516/181775/helpcrunch/vs/zoho-assist)
15. **Yonyx** — 4.7/5 (258 reviews) — Guias interativos orientados por árvores de decisão que se conectam à maioria dos sistemas de CRM. Siga os processos de negócios de maneira interativa.
    - [Ver perfil](https://www.capterra.pt/software/130406/agi-self-service)
    - [Compare vs HelpCrunch](https://www.capterra.pt/compare/130406/146516/agi-self-service/vs/helpcrunch)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/146516/helpcrunch)
- [View Product Profile](https://www.capterra.pt/software/146516/helpcrunch)

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| de-CH | <https://www.capterra.ch/alternatives/146516/helpcrunch> |
| en | <https://www.capterra.com/p/225716/HelpCrunch/alternatives/> |
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| sv | <https://www.capterra.se/alternatives/146516/helpcrunch> |
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