---
description: Tudo sobre Groove: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Groove - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Groove](/software/143005/groove) > [Alternativas ao Groove](https://www.capterra.pt/alternatives/143005/groove)

# Alternativas ao Groove

Canonical: https://www.capterra.pt/alternatives/143005/groove

> Explore the top alternatives to Groove. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — (Help desk gamificado + gestão de ativos) - as complicações = Freshservice. Além disso, a central de serviços também está pronta para ITIL\!
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Groove](https://www.capterra.pt/compare/132997/143005/freshservice/vs/groove)
2. **Freshdesk** — 4.5/5 (3486 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Groove](https://www.capterra.pt/compare/124981/143005/freshdesk/vs/groove)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Comece gratuitamente com o LiveAgent e construa relacionamentos sólidos com os clientes com uma ferramenta de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Groove](https://www.capterra.pt/compare/102188/143005/liveagent/vs/groove)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Acelere o tempo de resolução e automatize os fluxos de trabalho com um software de suporte de TI e de RH expansível.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Groove](https://www.capterra.pt/compare/143005/164283/groove/vs/zendesk)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Ofereça um atendimento ao cliente exemplar com recursos multicanal e multidepartamento, um poderoso assistente de inteligência artificial e a automação do Zoho Desk.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Groove](https://www.capterra.pt/compare/143005/169505/groove/vs/zoho-desk)
6. **SysAid** — 4.5/5 (523 reviews) — O SysAid ajuda a TI a trabalhar de maneira mais inteligente, não mais difícil, com automação de suporte técnico baseada em uma década de informações de inteligência artificial. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs Groove](https://www.capterra.pt/compare/107225/143005/sysaid/vs/groove)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Groove](https://www.capterra.pt/compare/138769/143005/jira-service-management/vs/groove)
8. **Zoho CRM** — 4.3/5 (7003 reviews) — O Zoho CRM oferece às organizações uma solução completa de gestão do ciclo de vida de relacionamento com clientes.
   - [Ver perfil](https://www.capterra.pt/software/155928/zoho-crm)
   - [Compare vs Groove](https://www.capterra.pt/compare/143005/155928/groove/vs/zoho-crm)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
   - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
   - [Compare vs Groove](https://www.capterra.pt/compare/143005/179501/groove/vs/manageengine-service-desk-plus)
10. **TeamSupport** — 4.5/5 (850 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Groove](https://www.capterra.pt/compare/87908/143005/teamsupport/vs/groove)
11. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [Ver perfil](https://www.capterra.pt/software/192052/servicenow-customer-service-management)
    - [Compare vs Groove](https://www.capterra.pt/compare/143005/192052/groove/vs/servicenow-customer-service-management)
12. **OTRS** — 4.4/5 (96 reviews) — Suíte de gerenciamento de serviços gerenciada que ajuda o suporte técnico na prestação de serviços rápidos e eficientes.
    - [Ver perfil](https://www.capterra.pt/software/127284/otrs)
    - [Compare vs Groove](https://www.capterra.pt/compare/127284/143005/otrs/vs/groove)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — O Service Cloud 360 é uma plataforma de atendimento ao cliente que capacita as empresas a promover uma interação contínua com todo o cliente.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Groove](https://www.capterra.pt/compare/136189/143005/salesforce/vs/groove)
14. **Dynamics 365** — 4.4/5 (5860 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
    - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
    - [Compare vs Groove](https://www.capterra.pt/compare/143005/157279/groove/vs/dynamics-365)
15. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
    - [Ver perfil](https://www.capterra.pt/software/135148/agile-crm)
    - [Compare vs Groove](https://www.capterra.pt/compare/135148/143005/agile-crm/vs/groove)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/143005/groove)
- [View Product Profile](https://www.capterra.pt/software/143005/groove)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/143005/groove> |
| de-AT | <https://www.capterra.at/alternatives/143005/groove> |
| de-CH | <https://www.capterra.ch/alternatives/143005/groove> |
| en | <https://www.capterra.com/p/143005/Groove/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/143005/groove> |
| en-AU | <https://www.capterra.com.au/alternatives/143005/groove> |
| en-CA | <https://www.capterra.ca/alternatives/143005/groove> |
| en-GB | <https://www.capterra.co.uk/alternatives/143005/groove> |
| en-IE | <https://www.capterra.ie/alternatives/143005/groove> |
| en-IL | <https://www.capterra.co.il/alternatives/143005/groove> |
| en-IN | <https://www.capterra.in/alternatives/143005/groove> |
| en-NZ | <https://www.capterra.co.nz/alternatives/143005/groove> |
| en-SG | <https://www.capterra.com.sg/alternatives/143005/groove> |
| en-ZA | <https://www.capterra.co.za/alternatives/143005/groove> |
| es | <https://www.capterra.es/alternatives/143005/groove> |
| es-AR | <https://www.capterra.com.ar/alternatives/143005/groove> |
| es-CL | <https://www.capterra.cl/alternatives/143005/groove> |
| es-CO | <https://www.capterra.co/alternatives/143005/groove> |
| es-CR | <https://www.capterra.co.cr/alternatives/143005/groove> |
| es-DO | <https://www.capterra.do/alternatives/143005/groove> |
| es-EC | <https://www.capterra.ec/alternatives/143005/groove> |
| es-MX | <https://www.capterra.mx/alternatives/143005/groove> |
| es-PA | <https://www.capterra.com.pa/alternatives/143005/groove> |
| es-PE | <https://www.capterra.pe/alternatives/143005/groove> |
| fr | <https://www.capterra.fr/alternatives/143005/groove> |
| fr-BE | <https://fr.capterra.be/alternatives/143005/groove> |
| fr-CA | <https://fr.capterra.ca/alternatives/143005/groove> |
| fr-LU | <https://www.capterra.lu/alternatives/143005/groove> |
| it | <https://www.capterra.it/alternatives/143005/groove> |
| nl | <https://www.capterra.nl/alternatives/143005/groove> |
| nl-BE | <https://www.capterra.be/alternatives/143005/groove> |
| pt | <https://www.capterra.com.br/alternatives/143005/groove> |
| pt-PT | <https://www.capterra.pt/alternatives/143005/groove> |

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