---
description: Tudo sobre Hiver: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Reclamações](/directory/30674/complaint-management/software) > [Hiver](/software/142975/hiver) > [Alternativas ao Hiver](https://www.capterra.pt/alternatives/142975/hiver)

# Alternativas ao Hiver

Canonical: https://www.capterra.pt/alternatives/142975/hiver

> Explore the top alternatives to Hiver. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Um software de suporte técnico e suporte ao cliente baseado na Internet para monitorar e gerenciar reclamações de clientes em qualquer canal.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Hiver](https://www.capterra.pt/compare/124981/142975/freshdesk/vs/hiver)
2. **Google Workspace** — 4.7/5 (17483 reviews) — Um conjunto de produtos de colaboração para equipes e pequenas empresas. Conferências na Internet, compartilhamento de arquivos e agendamento em nuvem.
   - [Ver perfil](https://www.capterra.pt/software/168389/google-workspace)
   - [Compare vs Hiver](https://www.capterra.pt/compare/142975/168389/hiver/vs/google-workspace)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Comece gratuitamente com o LiveAgent e forneça excelente atendimento ao cliente com a solução definitiva de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Hiver](https://www.capterra.pt/compare/102188/142975/liveagent/vs/hiver)
4. **Front** — 4.5/5 (286 reviews) — O Front gerencia todos os canais em uma única plataforma para rastrear reclamações, responder e obter informações a fim de melhorar a experiência do cliente.
   - [Ver perfil](https://www.capterra.pt/software/132901/front)
   - [Compare vs Hiver](https://www.capterra.pt/compare/132901/142975/front/vs/hiver)
5. **Bitrix24** — 4.2/5 (984 reviews) — O Bitrix24 é uma solução gratuita de gestão de clientes (CRM) e gestão de reclamações usada por 15 milhões de empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs Hiver](https://www.capterra.pt/compare/113540/142975/bitrix24/vs/hiver)
6. **Missive** — 4.9/5 (147 reviews) — E-mail colaborativo e bate-papo em grupo com tópicos para equipes produtivas. Um único aplicativo para toda a comunicação interna e externa.
   - [Ver perfil](https://www.capterra.pt/software/152884/missive)
   - [Compare vs Hiver](https://www.capterra.pt/compare/142975/152884/hiver/vs/missive)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Processar reclamações de clientes é fácil quando você tem as ferramentas certas. Experimente o Zoho Desk, o sistema de gestão de reclamações favorito do setor.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Hiver](https://www.capterra.pt/compare/142975/169505/hiver/vs/zoho-desk)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk Support é um software de gestão de reclamações criado para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Hiver](https://www.capterra.pt/compare/142975/164283/hiver/vs/zendesk)
9. **Mailchimp** — 4.5/5 (17572 reviews) — A plataforma de marketing tudo-em-um Mailchimp ajuda as pequenas empresas a comercializarem com mais inteligência para crescer mais rapidamente.
   - [Ver perfil](https://www.capterra.pt/software/110228/mailchimp)
   - [Compare vs Hiver](https://www.capterra.pt/compare/110228/142975/mailchimp/vs/hiver)
10. **Brevo** — 4.6/5 (3408 reviews) — Gerencie facilmente as campanhas de e-mail marketing, automação, e-mail transacional e mensagens de texto em uma plataforma simples e poderosa.
    - [Ver perfil](https://www.capterra.pt/software/132996/brevo)
    - [Compare vs Hiver](https://www.capterra.pt/compare/132996/142975/brevo/vs/hiver)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Hiver](https://www.capterra.pt/compare/136189/142975/salesforce/vs/hiver)
12. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk e gestão de reclamações baseado na Internet e fácil de implementar, desenvolvido para empresas de tecnologia e software B2B.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Hiver](https://www.capterra.pt/compare/87908/142975/teamsupport/vs/hiver)
13. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's complaint management software anticipates customer needs, automates routing/escalation, and enables faster resolution times.
    - [Ver perfil](https://www.capterra.pt/software/132880/vivantio)
    - [Compare vs Hiver](https://www.capterra.pt/compare/132880/142975/vivantio/vs/hiver)
14. **monday.com** — 4.6/5 (5726 reviews) — O monday.com é um sistema operacional de trabalho na nuvem, com o qual as equipes executam seus projetos e trabalhos diários, estejam elas no escritório, em casa ou em trânsito.
    - [Ver perfil](https://www.capterra.pt/software/147657/monday-com)
    - [Compare vs Hiver](https://www.capterra.pt/compare/142975/147657/hiver/vs/monday-com)
15. **Issuetrak** — 4.6/5 (205 reviews) — Esse software de gestão de reclamações é fornecido com suporte total. Entre em contato com um especialista da Issuetrak e configure uma solução de software.
    - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
    - [Compare vs Hiver](https://www.capterra.pt/compare/16499/142975/issuetrak/vs/hiver)

## Categorias relacionadas

- [Sistemas de Gestão de Reclamações](https://www.capterra.pt/directory/30674/complaint-management/software)
- [Software de Gerenciamento de Email](https://www.capterra.pt/directory/30553/email-management/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Ferramentas de Colaboração](https://www.capterra.pt/directory/15/collaboration/software)
- [Software de Comunicação de Equipe](https://www.capterra.pt/directory/31033/team-communication/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/142975/hiver)
- [View Product Profile](https://www.capterra.pt/software/142975/hiver)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/142975/hiver> |
| de-AT | <https://www.capterra.at/alternatives/142975/hiver> |
| de-CH | <https://www.capterra.ch/alternatives/142975/hiver> |
| en | <https://www.capterra.com/p/142975/Hiver/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/142975/hiver> |
| en-AU | <https://www.capterra.com.au/alternatives/142975/hiver> |
| en-CA | <https://www.capterra.ca/alternatives/142975/hiver> |
| en-GB | <https://www.capterra.co.uk/alternatives/142975/hiver> |
| en-IE | <https://www.capterra.ie/alternatives/142975/hiver> |
| en-IL | <https://www.capterra.co.il/alternatives/142975/hiver> |
| en-IN | <https://www.capterra.in/alternatives/142975/hiver> |
| en-NZ | <https://www.capterra.co.nz/alternatives/142975/hiver> |
| en-SG | <https://www.capterra.com.sg/alternatives/142975/hiver> |
| en-ZA | <https://www.capterra.co.za/alternatives/142975/hiver> |
| es | <https://www.capterra.es/alternatives/142975/hiver> |
| es-AR | <https://www.capterra.com.ar/alternatives/142975/hiver> |
| es-CL | <https://www.capterra.cl/alternatives/142975/hiver> |
| es-CO | <https://www.capterra.co/alternatives/142975/hiver> |
| es-CR | <https://www.capterra.co.cr/alternatives/142975/hiver> |
| es-DO | <https://www.capterra.do/alternatives/142975/hiver> |
| es-EC | <https://www.capterra.ec/alternatives/142975/hiver> |
| es-MX | <https://www.capterra.mx/alternatives/142975/hiver> |
| es-PA | <https://www.capterra.com.pa/alternatives/142975/hiver> |
| es-PE | <https://www.capterra.pe/alternatives/142975/hiver> |
| fr | <https://www.capterra.fr/alternatives/142975/hiver> |
| fr-BE | <https://fr.capterra.be/alternatives/142975/hiver> |
| fr-CA | <https://fr.capterra.ca/alternatives/142975/hiver> |
| fr-LU | <https://www.capterra.lu/alternatives/142975/hiver> |
| it | <https://www.capterra.it/alternatives/142975/hiver> |
| nb | <https://www.capterra.no/alternatives/142975/hiver> |
| nl | <https://www.capterra.nl/alternatives/142975/hiver> |
| nl-BE | <https://www.capterra.be/alternatives/142975/hiver> |
| pt | <https://www.capterra.com.br/alternatives/142975/hiver> |
| pt-PT | <https://www.capterra.pt/alternatives/142975/hiver> |

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