---
description: Tudo sobre Sparkcentral: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sparkcentral - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Sparkcentral](/software/142857/sparkcentral-customer-engagement-platform) > [Alternativas ao Sparkcentral](https://www.capterra.pt/alternatives/142857/sparkcentral-customer-engagement-platform)

# Alternativas ao Sparkcentral

Canonical: https://www.capterra.pt/alternatives/142857/sparkcentral-customer-engagement-platform

> Explore the top alternatives to Sparkcentral. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/124981/142857/freshdesk/vs/sparkcentral-customer-engagement-platform)
2. **LiveAgent** — 4.7/5 (1781 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/102188/142857/liveagent/vs/sparkcentral-customer-engagement-platform)
3. **LiveChat** — 4.6/5 (1723 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/62194/142857/livechat/vs/sparkcentral-customer-engagement-platform)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/142857/164283/sparkcentral-customer-engagement-platform/vs/zendesk)
5. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/142857/144040/sparkcentral-customer-engagement-platform/vs/tidio-chat)
6. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários de serviço com ferramentas e dados unificados.
   - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/136189/142857/salesforce/vs/sparkcentral-customer-engagement-platform)
7. **Bitrix24** — 4.2/5 (990 reviews) — O Bitrix24 é a principal solução gratuita de gestão de clientes (CRM) e atendimento ao cliente usada por 15 milhões de empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/113540/142857/bitrix24/vs/sparkcentral-customer-engagement-platform)
8. **EngageBay CRM** — 4.7/5 (907 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/142857/178819/sparkcentral-customer-engagement-platform/vs/engagebay-marketing)
9. **Front** — 4.5/5 (286 reviews) — Trate os clientes como pessoas, não tíquetes. Entregue o suporte personalizado, não importa o canal.
   - [Ver perfil](https://www.capterra.pt/software/132901/front)
   - [Compare vs Sparkcentral](https://www.capterra.pt/compare/132901/142857/front/vs/sparkcentral-customer-engagement-platform)
10. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Sparkcentral](https://www.capterra.pt/compare/21409/142857/genesys-cloud/vs/sparkcentral-customer-engagement-platform)
11. **Sprinklr** — 4.3/5 (91 reviews) — O Sprinklr ajuda as marcas a oferecer atendimento ao cliente de nível internacional em escala empresarial, alimentado por um mecanismo de inteligência artificial.
    - [Ver perfil](https://www.capterra.pt/software/131274/sprinklr-platform)
    - [Compare vs Sparkcentral](https://www.capterra.pt/compare/131274/142857/sprinklr-platform/vs/sparkcentral-customer-engagement-platform)
12. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
    - [Compare vs Sparkcentral](https://www.capterra.pt/compare/142857/182476/sparkcentral-customer-engagement-platform/vs/hubspot-service-hub)
13. **Salesforce Starter** — 4.4/5 (224 reviews) — Comece a usar um dos principais CRMs com o Salesforce Essentials, a solução tudo-em-um de serviços e vendas, por apenas US$ 25/usuário/mês.
    - [Ver perfil](https://www.capterra.pt/software/132665/Salesforce-Starter)
    - [Compare vs Sparkcentral](https://www.capterra.pt/compare/132665/142857/Salesforce-Starter/vs/sparkcentral-customer-engagement-platform)
14. **TeamSupport** — 4.5/5 (848 reviews) — Sistema de atendimento ao cliente baseado na Internet, fácil de implementar, com foco na gestão de clientes B2B e na colaboração em equipe.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Sparkcentral](https://www.capterra.pt/compare/87908/142857/teamsupport/vs/sparkcentral-customer-engagement-platform)
15. **Intercom** — 4.5/5 (1133 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs Sparkcentral](https://www.capterra.pt/compare/134347/142857/intercom/vs/sparkcentral-customer-engagement-platform)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/142857/sparkcentral-customer-engagement-platform)
- [View Product Profile](https://www.capterra.pt/software/142857/sparkcentral-customer-engagement-platform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/142857/sparkcentral-customer-engagement-platform> |
| de-AT | <https://www.capterra.at/alternatives/142857/sparkcentral-customer-engagement-platform> |
| de-CH | <https://www.capterra.ch/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en | <https://www.capterra.com/p/142857/Sparkcentral-Customer-Engagement-Platform/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-AU | <https://www.capterra.com.au/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-CA | <https://www.capterra.ca/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-GB | <https://www.capterra.co.uk/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-IE | <https://www.capterra.ie/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-IL | <https://www.capterra.co.il/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-IN | <https://www.capterra.in/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-NZ | <https://www.capterra.co.nz/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-SG | <https://www.capterra.com.sg/alternatives/142857/sparkcentral-customer-engagement-platform> |
| en-ZA | <https://www.capterra.co.za/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es | <https://www.capterra.es/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-AR | <https://www.capterra.com.ar/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-CL | <https://www.capterra.cl/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-CO | <https://www.capterra.co/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-CR | <https://www.capterra.co.cr/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-DO | <https://www.capterra.do/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-EC | <https://www.capterra.ec/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-MX | <https://www.capterra.mx/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-PA | <https://www.capterra.com.pa/alternatives/142857/sparkcentral-customer-engagement-platform> |
| es-PE | <https://www.capterra.pe/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr | <https://www.capterra.fr/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr-BE | <https://fr.capterra.be/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr-CA | <https://fr.capterra.ca/alternatives/142857/sparkcentral-customer-engagement-platform> |
| fr-LU | <https://www.capterra.lu/alternatives/142857/sparkcentral-customer-engagement-platform> |
| it | <https://www.capterra.it/alternatives/142857/sparkcentral-customer-engagement-platform> |
| ja | <https://www.capterra.jp/alternatives/142857/sparkcentral-customer-engagement-platform> |
| nl | <https://www.capterra.nl/alternatives/142857/sparkcentral-customer-engagement-platform> |
| nl-BE | <https://www.capterra.be/alternatives/142857/sparkcentral-customer-engagement-platform> |
| pt | <https://www.capterra.com.br/alternatives/142857/sparkcentral-customer-engagement-platform> |
| pt-PT | <https://www.capterra.pt/alternatives/142857/sparkcentral-customer-engagement-platform> |
| sv | <https://www.capterra.se/alternatives/142857/sparkcentral-customer-engagement-platform> |

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