---
description: Tudo sobre JIRA Service Management: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JIRA Service Management - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Serviço de TI](/directory/30672/it-service/software) > [JIRA Service Management](/software/138769/jira-service-management) > [Alternativas ao JIRA Service Management](https://www.capterra.pt/alternatives/138769/jira-service-management)

# Alternativas ao JIRA Service Management

Canonical: https://www.capterra.pt/alternatives/138769/jira-service-management

> Explore the top alternatives to JIRA Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços online da ITIL que ajuda a gerenciar a infraestrutura de TI, menos as complicações.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/132997/138769/freshservice/vs/jira-service-management)
2. **NinjaOne** — 4.7/5 (282 reviews) — O NinjaOne é uma solução tudo-em-um de monitoramento remoto e gestão de serviços de TI para profissionais de TI.
   - [Ver perfil](https://www.capterra.pt/software/165889/ninjaone)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/165889/jira-service-management/vs/ninjaone)
3. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Uma ferramenta que ajuda os desenvolvedores a implantar patches e atualizações de software simultaneamente em vários PCs com Windows.
   - [Ver perfil](https://www.capterra.pt/software/174535/pdq-deploy)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/174535/jira-service-management/vs/pdq-deploy)
4. **Action1** — 4.9/5 (237 reviews) — A Action1 reinventa o gerenciamento de patches com uma plataforma infinitamente escalável e altamente segura, que pode ser configurada em 5 minutos.
   - [Ver perfil](https://www.capterra.pt/software/180609/action1-rmm)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/180609/jira-service-management/vs/action1-rmm)
5. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/202528/jira-service-management/vs/milvus)
6. **Wrike** — 4.4/5 (2887 reviews) — O Wrike é um software de gestão de serviço de TI com modelos, gráficos de Gantt, segurança avançada, aprovações automatizadas e mais de 400 integrações.
   - [Ver perfil](https://www.capterra.pt/software/76113/wrike)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/76113/138769/wrike/vs/jira-service-management)
7. **Pulseway** — 4.7/5 (310 reviews) — O Pulseway é uma plataforma premiada de gestão da TI que fornece controle total sobre tudo o que é TI.
   - [Ver perfil](https://www.capterra.pt/software/141792/pulseway)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/141792/jira-service-management/vs/pulseway)
8. **Atera** — 4.5/5 (446 reviews) — O Atera é uma plataforma completa para profissionais de MSP e TI. Tudo o que você precisa em um único local. Faça um teste grátis.
   - [Ver perfil](https://www.capterra.pt/software/144309/atera)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/144309/jira-service-management/vs/atera)
9. **N-central** — 4.1/5 (195 reviews) — A plataforma de supervisão e gestão remoto N-able® N-central® foi projetada para simplificar a gestão de redes de TI complexas.
   - [Ver perfil](https://www.capterra.pt/software/13803/n-central)
   - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/13803/138769/n-central/vs/jira-service-management)
10. **SysAid** — 4.5/5 (511 reviews) — Uma plataforma avançada de gestão de serviços de TI baseada em IA, com IA generativa integrada em cada elemento da gestão de serviços
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/107225/138769/sysaid/vs/jira-service-management)
11. **ServiceNow** — 4.5/5 (344 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
    - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
    - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/152871/jira-service-management/vs/servicenow)
12. **monday.com** — 4.6/5 (5726 reviews) — O monday.com é um sistema operacional de trabalho na nuvem, com o qual as equipes executam seus projetos e trabalhos diários, estejam elas no escritório, em casa ou em trânsito.
    - [Ver perfil](https://www.capterra.pt/software/147657/monday-com)
    - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/147657/jira-service-management/vs/monday-com)
13. **JumpCloud Directory Platform** — 4.6/5 (264 reviews) — O JumpCloud Directory Platform reformula o diretório como uma plataforma completa para gestão de identidade, acesso e dispositivos.
    - [Ver perfil](https://www.capterra.pt/software/175092/jumpcloud-daas)
    - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/175092/jira-service-management/vs/jumpcloud-daas)
14. **IT Glue** — 4.6/5 (331 reviews) — O IT Glue é uma plataforma de documentação premiada, ajudando os provedores de TI a reduzir drasticamente o tempo desperdiçado em busca de informações.
    - [Ver perfil](https://www.capterra.pt/software/170401/itglue)
    - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/138769/170401/jira-service-management/vs/itglue)
15. **TeamViewer ONE** — 4.6/5 (11620 reviews) — "O TeamViewer facilita a prestação de serviços de TI com suporte remoto, dando uma resposta rápida a pedidos de serviço e incidentes.
    - [Ver perfil](https://www.capterra.pt/software/122252/teamviewer)
    - [Compare vs JIRA Service Management](https://www.capterra.pt/compare/122252/138769/teamviewer/vs/jira-service-management)

## Categorias relacionadas

- [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software)
- [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software)
- [Sistemas de Monitoramento de Problemas](https://www.capterra.pt/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/138769/jira-service-management)
- [View Product Profile](https://www.capterra.pt/software/138769/jira-service-management)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/138769/jira-service-management> |
| de | <https://www.capterra.com.de/alternatives/138769/jira-service-management> |
| de-AT | <https://www.capterra.at/alternatives/138769/jira-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/138769/jira-service-management> |
| en | <https://www.capterra.com/p/227102/JIRA-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/138769/jira-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/138769/jira-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/138769/jira-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/138769/jira-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/138769/jira-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/138769/jira-service-management> |
| en-IN | <https://www.capterra.in/alternatives/138769/jira-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/138769/jira-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/138769/jira-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/138769/jira-service-management> |
| es | <https://www.capterra.es/alternatives/138769/jira-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/138769/jira-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/138769/jira-service-management> |
| es-CO | <https://www.capterra.co/alternatives/138769/jira-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/138769/jira-service-management> |
| es-DO | <https://www.capterra.do/alternatives/138769/jira-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/138769/jira-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/138769/jira-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/138769/jira-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/138769/jira-service-management> |
| fi | <https://www.capterra.fi/alternatives/138769/jira-service-management> |
| fr | <https://www.capterra.fr/alternatives/138769/jira-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/138769/jira-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/138769/jira-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/138769/jira-service-management> |
| it | <https://www.capterra.it/alternatives/138769/jira-service-management> |
| ja | <https://www.capterra.jp/alternatives/138769/jira-service-management> |
| ko | <https://www.capterra.co.kr/alternatives/138769/jira-service-management> |
| nb | <https://www.capterra.no/alternatives/138769/jira-service-management> |
| nl | <https://www.capterra.nl/alternatives/138769/jira-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/138769/jira-service-management> |
| pl | <https://www.capterra.pl/alternatives/138769/jira-service-management> |
| pt | <https://www.capterra.com.br/alternatives/138769/jira-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/138769/jira-service-management> |
| sv | <https://www.capterra.se/alternatives/138769/jira-service-management> |
| tr | <https://www.capterra.web.tr/alternatives/138769/jira-service-management> |

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