---
description: Tudo sobre eDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [Alternativas ao eDesk](https://www.capterra.pt/alternatives/137210/xsellco-helpdesk)

# Alternativas ao eDesk

Canonical: https://www.capterra.pt/alternatives/137210/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
   - [Ver perfil](https://www.capterra.pt/software/61368/salesforce)
   - [Compare vs eDesk](https://www.capterra.pt/compare/61368/137210/salesforce/vs/xsellco-helpdesk)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
4. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs eDesk](https://www.capterra.pt/compare/62194/137210/livechat/vs/xsellco-helpdesk)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs eDesk](https://www.capterra.pt/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
6. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
7. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/202528/xsellco-helpdesk/vs/milvus)
8. **HelpDesk** — 4.6/5 (180 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
   - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/185973/xsellco-helpdesk/vs/helpdesk)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
10. **Intercom** — 4.5/5 (1131 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs eDesk](https://www.capterra.pt/compare/134347/137210/intercom/vs/xsellco-helpdesk)
11. **Zoho Assist** — 4.7/5 (1374 reviews) — O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo.
    - [Ver perfil](https://www.capterra.pt/software/181775/zoho-assist)
    - [Compare vs eDesk](https://www.capterra.pt/compare/137210/181775/xsellco-helpdesk/vs/zoho-assist)
12. **Dynamics 365** — 4.4/5 (5811 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
    - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
    - [Compare vs eDesk](https://www.capterra.pt/compare/137210/157279/xsellco-helpdesk/vs/dynamics-365)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs eDesk](https://www.capterra.pt/compare/136189/137210/salesforce/vs/xsellco-helpdesk)
14. **Superchat** — 4.8/5 (282 reviews) — O Superchat oferece às empresas uma maneira fácil de se comunicar com os clientes e criar experiências exclusivas para eles.
    - [Ver perfil](https://www.capterra.pt/software/210968/superchat)
    - [Compare vs eDesk](https://www.capterra.pt/compare/137210/210968/xsellco-helpdesk/vs/superchat)
15. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
    - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
    - [Compare vs eDesk](https://www.capterra.pt/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Garantia de Qualidade de Contact Center](https://www.capterra.pt/directory/33415/contact-center-quality-assurance/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/137210/xsellco-helpdesk)
- [View Product Profile](https://www.capterra.pt/software/137210/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

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