---
description: Tudo sobre eDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [Alternativas ao eDesk](https://www.capterra.pt/alternatives/137210/xsellco-helpdesk)

# Alternativas ao eDesk

Canonical: https://www.capterra.pt/alternatives/137210/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
2. **LiveAgent** — 4.7/5 (1786 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs eDesk](https://www.capterra.pt/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
3. **NiCE CXone** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs eDesk](https://www.capterra.pt/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)
4. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
5. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
   - [Ver perfil](https://www.capterra.pt/software/132880/vivantio)
   - [Compare vs eDesk](https://www.capterra.pt/compare/132880/137210/vivantio/vs/xsellco-helpdesk)
6. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
7. **TeamSupport** — 4.5/5 (848 reviews) — Sistema de atendimento ao cliente baseado na Internet, fácil de implementar, com foco na gestão de clientes B2B e na colaboração em equipe.
   - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
   - [Compare vs eDesk](https://www.capterra.pt/compare/87908/137210/teamsupport/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2213 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
9. **Groove** — 4.5/5 (87 reviews) — O programa ajuda as equipes a dar suporte pessoal em escala.
   - [Ver perfil](https://www.capterra.pt/software/143005/groove)
   - [Compare vs eDesk](https://www.capterra.pt/compare/137210/143005/xsellco-helpdesk/vs/groove)
10. **Front** — 4.5/5 (287 reviews) — Trate os clientes como pessoas, não tíquetes. Entregue o suporte personalizado, não importa o canal.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs eDesk](https://www.capterra.pt/compare/132901/137210/front/vs/xsellco-helpdesk)
11. **Issuetrak** — 4.6/5 (205 reviews) — Encaminhar os problemas aos membros da equipe em vários departamentos, em todos os dispositivos, de forma fácil e automática. Responder, resolver, relatar. Faça uma avaliação hoje mesmo\!
    - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
    - [Compare vs eDesk](https://www.capterra.pt/compare/16499/137210/issuetrak/vs/xsellco-helpdesk)
12. **Help Scout** — 4.6/5 (226 reviews) — O Help Scout é um suporte técnico baseado na Internet, projetado para uma ótima experiência do cliente.
    - [Ver perfil](https://www.capterra.pt/software/136909/help-scout)
    - [Compare vs eDesk](https://www.capterra.pt/compare/136909/137210/help-scout/vs/xsellco-helpdesk)
13. **Deskpro** — 4.6/5 (38 reviews) — A plataforma de atendimento ao cliente moderna para todo tipo de organização. Versão instalada no local ou hospedada na nuvem para auto-hospedagem.
    - [Ver perfil](https://www.capterra.pt/software/127288/deskpro)
    - [Compare vs eDesk](https://www.capterra.pt/compare/127288/137210/deskpro/vs/xsellco-helpdesk)
14. **UseResponse** — 4.6/5 (36 reviews) — Um avançado sistema de gestão de ideias com emissão de tíquetes de suporte técnico. Preço a partir de $ 15/mês.
    - [Ver perfil](https://www.capterra.pt/software/170123/useresponse)
    - [Compare vs eDesk](https://www.capterra.pt/compare/137210/170123/xsellco-helpdesk/vs/useresponse)
15. **LiveChat** — 4.6/5 (1727 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
    - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
    - [Compare vs eDesk](https://www.capterra.pt/compare/62194/137210/livechat/vs/xsellco-helpdesk)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Garantia de Qualidade de Contact Center](https://www.capterra.pt/directory/33415/contact-center-quality-assurance/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/137210/xsellco-helpdesk)
- [View Product Profile](https://www.capterra.pt/software/137210/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

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