---
description: Tudo sobre Grasp: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Grasp - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Grasp](/software/137037/grasp) > [Alternativas ao Grasp](https://www.capterra.pt/alternatives/137037/grasp)

# Alternativas ao Grasp

Canonical: https://www.capterra.pt/alternatives/137037/grasp

> Explore the top alternatives to Grasp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Grasp](https://www.capterra.pt/compare/124981/137037/freshdesk/vs/grasp)
2. **LiveAgent** — 4.7/5 (1786 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Grasp](https://www.capterra.pt/compare/102188/137037/liveagent/vs/grasp)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Grasp](https://www.capterra.pt/compare/137037/138769/grasp/vs/jira-service-management)
4. **EngageBay CRM** — 4.7/5 (908 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
   - [Compare vs Grasp](https://www.capterra.pt/compare/137037/178819/grasp/vs/engagebay-marketing)
5. **LiveChat** — 4.6/5 (1727 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Grasp](https://www.capterra.pt/compare/62194/137037/livechat/vs/grasp)
6. **HelpDesk** — 4.6/5 (180 reviews) — O HelpDesk é um sistema de emissão de tíquetes online desenvolvido para simplificar o trabalho das equipes. Forneça um suporte ao cliente excepcional. Sem esforço.
   - [Ver perfil](https://www.capterra.pt/software/185973/helpdesk)
   - [Compare vs Grasp](https://www.capterra.pt/compare/137037/185973/grasp/vs/helpdesk)
7. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
   - [Compare vs Grasp](https://www.capterra.pt/compare/137037/182476/grasp/vs/hubspot-service-hub)
8. **Agiloft** — 4.8/5 (38 reviews) — Vencedor do prêmio "Editors Choice". Automatize a geração de contratos, aprovações, gerações de relatórios com fornecedores e clientes. Usado por mais de 3 milhões de usuários.
   - [Ver perfil](https://www.capterra.pt/software/101273/agiloft)
   - [Compare vs Grasp](https://www.capterra.pt/compare/101273/137037/agiloft/vs/grasp)
9. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Grasp](https://www.capterra.pt/compare/137037/164283/grasp/vs/zendesk)
10. **Bitrix24** — 4.2/5 (997 reviews) — O Bitrix24 é a principal solução gratuita de gestão de clientes (CRM) e atendimento ao cliente usada por 15 milhões de empresas em todo o mundo.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Grasp](https://www.capterra.pt/compare/113540/137037/bitrix24/vs/grasp)
11. **Zoho Desk** — 4.5/5 (2213 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Grasp](https://www.capterra.pt/compare/137037/169505/grasp/vs/zoho-desk)
12. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários de serviço com ferramentas e dados unificados.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Grasp](https://www.capterra.pt/compare/136189/137037/salesforce/vs/grasp)
13. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs Grasp](https://www.capterra.pt/compare/137037/144040/grasp/vs/tidio-chat)
14. **Genesys Cloud CX** — 4.3/5 (264 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Grasp](https://www.capterra.pt/compare/21409/137037/genesys-cloud/vs/grasp)
15. **Hiver** — 4.7/5 (148 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. O programa permite que as equipes colaborem sem esforço em caixas de entrada compartilhadas.
    - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
    - [Compare vs Grasp](https://www.capterra.pt/compare/137037/142975/grasp/vs/hiver)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/137037/grasp)
- [View Product Profile](https://www.capterra.pt/software/137037/grasp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/137037/grasp> |
| de-AT | <https://www.capterra.at/alternatives/137037/grasp> |
| de-CH | <https://www.capterra.ch/alternatives/137037/grasp> |
| en | <https://www.capterra.com/p/137037/Grasp/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137037/grasp> |
| en-AU | <https://www.capterra.com.au/alternatives/137037/grasp> |
| en-CA | <https://www.capterra.ca/alternatives/137037/grasp> |
| en-GB | <https://www.capterra.co.uk/alternatives/137037/grasp> |
| en-IE | <https://www.capterra.ie/alternatives/137037/grasp> |
| en-IL | <https://www.capterra.co.il/alternatives/137037/grasp> |
| en-IN | <https://www.capterra.in/alternatives/137037/grasp> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137037/grasp> |
| en-SG | <https://www.capterra.com.sg/alternatives/137037/grasp> |
| en-ZA | <https://www.capterra.co.za/alternatives/137037/grasp> |
| es | <https://www.capterra.es/alternatives/137037/grasp> |
| es-AR | <https://www.capterra.com.ar/alternatives/137037/grasp> |
| es-CL | <https://www.capterra.cl/alternatives/137037/grasp> |
| es-CO | <https://www.capterra.co/alternatives/137037/grasp> |
| es-CR | <https://www.capterra.co.cr/alternatives/137037/grasp> |
| es-DO | <https://www.capterra.do/alternatives/137037/grasp> |
| es-EC | <https://www.capterra.ec/alternatives/137037/grasp> |
| es-MX | <https://www.capterra.mx/alternatives/137037/grasp> |
| es-PA | <https://www.capterra.com.pa/alternatives/137037/grasp> |
| es-PE | <https://www.capterra.pe/alternatives/137037/grasp> |
| fr | <https://www.capterra.fr/alternatives/137037/grasp> |
| fr-BE | <https://fr.capterra.be/alternatives/137037/grasp> |
| fr-CA | <https://fr.capterra.ca/alternatives/137037/grasp> |
| fr-LU | <https://www.capterra.lu/alternatives/137037/grasp> |
| ja | <https://www.capterra.jp/alternatives/137037/grasp> |
| nl | <https://www.capterra.nl/alternatives/137037/grasp> |
| nl-BE | <https://www.capterra.be/alternatives/137037/grasp> |
| pt | <https://www.capterra.com.br/alternatives/137037/grasp> |
| pt-PT | <https://www.capterra.pt/alternatives/137037/grasp> |

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