---
description: Tudo sobre Help Scout: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Scout - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Help Scout](/software/136909/help-scout) > [Alternativas ao Help Scout](https://www.capterra.pt/alternatives/136909/help-scout)

# Alternativas ao Help Scout

Canonical: https://www.capterra.pt/alternatives/136909/help-scout

> Explore the top alternatives to Help Scout. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/124981/136909/freshdesk/vs/help-scout)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/136909/164283/help-scout/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1754 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/102188/136909/liveagent/vs/help-scout)
4. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/136909/202528/help-scout/vs/milvus)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/136909/169505/help-scout/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/62194/136909/livechat/vs/help-scout)
7. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/132997/136909/freshservice/vs/help-scout)
8. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/107225/136909/sysaid/vs/help-scout)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Help Scout](https://www.capterra.pt/compare/136909/138769/help-scout/vs/jira-service-management)
10. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs Help Scout](https://www.capterra.pt/compare/136909/144040/help-scout/vs/tidio-chat)
11. **Intercom** — 4.5/5 (1131 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs Help Scout](https://www.capterra.pt/compare/134347/136909/intercom/vs/help-scout)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Help Scout](https://www.capterra.pt/compare/136189/136909/salesforce/vs/help-scout)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
    - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
    - [Compare vs Help Scout](https://www.capterra.pt/compare/136909/179501/help-scout/vs/manageengine-service-desk-plus)
14. **Bitrix24** — 4.2/5 (984 reviews) — Solução de alta qualidade projetada para vendas, colaboração, comunicação, redes sociais e gestão de fluxo de trabalho.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Help Scout](https://www.capterra.pt/compare/113540/136909/bitrix24/vs/help-scout)
15. **Yonyx** — 4.7/5 (256 reviews) — Guias interativos orientados por árvores de decisão que se conectam à maioria dos sistemas de CRM. Siga os processos de negócios de maneira interativa.
    - [Ver perfil](https://www.capterra.pt/software/130406/agi-self-service)
    - [Compare vs Help Scout](https://www.capterra.pt/compare/130406/136909/agi-self-service/vs/help-scout)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software)
- [Software de Gerenciamento de Email](https://www.capterra.pt/directory/30553/email-management/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/136909/help-scout)
- [View Product Profile](https://www.capterra.pt/software/136909/help-scout)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136909/help-scout> |
| de-AT | <https://www.capterra.at/alternatives/136909/help-scout> |
| de-CH | <https://www.capterra.ch/alternatives/136909/help-scout> |
| en | <https://www.capterra.com/p/136909/Help-Scout/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136909/help-scout> |
| en-AU | <https://www.capterra.com.au/alternatives/136909/help-scout> |
| en-CA | <https://www.capterra.ca/alternatives/136909/help-scout> |
| en-GB | <https://www.capterra.co.uk/alternatives/136909/help-scout> |
| en-IE | <https://www.capterra.ie/alternatives/136909/help-scout> |
| en-IL | <https://www.capterra.co.il/alternatives/136909/help-scout> |
| en-IN | <https://www.capterra.in/alternatives/136909/help-scout> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136909/help-scout> |
| en-SG | <https://www.capterra.com.sg/alternatives/136909/help-scout> |
| en-ZA | <https://www.capterra.co.za/alternatives/136909/help-scout> |
| es | <https://www.capterra.es/alternatives/136909/help-scout> |
| es-AR | <https://www.capterra.com.ar/alternatives/136909/help-scout> |
| es-CL | <https://www.capterra.cl/alternatives/136909/help-scout> |
| es-CO | <https://www.capterra.co/alternatives/136909/help-scout> |
| es-CR | <https://www.capterra.co.cr/alternatives/136909/help-scout> |
| es-DO | <https://www.capterra.do/alternatives/136909/help-scout> |
| es-EC | <https://www.capterra.ec/alternatives/136909/help-scout> |
| es-MX | <https://www.capterra.mx/alternatives/136909/help-scout> |
| es-PA | <https://www.capterra.com.pa/alternatives/136909/help-scout> |
| es-PE | <https://www.capterra.pe/alternatives/136909/help-scout> |
| fr | <https://www.capterra.fr/alternatives/136909/help-scout> |
| fr-BE | <https://fr.capterra.be/alternatives/136909/help-scout> |
| fr-CA | <https://fr.capterra.ca/alternatives/136909/help-scout> |
| fr-LU | <https://www.capterra.lu/alternatives/136909/help-scout> |
| it | <https://www.capterra.it/alternatives/136909/help-scout> |
| ja | <https://www.capterra.jp/alternatives/136909/help-scout> |
| nl | <https://www.capterra.nl/alternatives/136909/help-scout> |
| nl-BE | <https://www.capterra.be/alternatives/136909/help-scout> |
| pt | <https://www.capterra.com.br/alternatives/136909/help-scout> |
| pt-PT | <https://www.capterra.pt/alternatives/136909/help-scout> |

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