---
description: Tudo sobre Oracle B2C Service: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oracle B2C Service - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Oracle B2C Service](/software/136659/oracle-right-now) > [Alternativas ao Oracle B2C Service](https://www.capterra.pt/alternatives/136659/oracle-right-now)

# Alternativas ao Oracle B2C Service

Canonical: https://www.capterra.pt/alternatives/136659/oracle-right-now

> Explore the top alternatives to Oracle B2C Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (802 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/132997/136659/freshservice/vs/oracle-right-now)
2. **Freshdesk** — 4.5/5 (3486 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/124981/136659/freshdesk/vs/oracle-right-now)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/164283/oracle-right-now/vs/zendesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/102188/136659/liveagent/vs/oracle-right-now)
5. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/202528/oracle-right-now/vs/milvus)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/169505/oracle-right-now/vs/zoho-desk)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — O BeyondTrust Remote Support (anteriormente Bomgar Remote Support) acessa e dá suporte com segurança a qualquer dispositivo ou sistema, em qualquer lugar do mundo.
   - [Ver perfil](https://www.capterra.pt/software/86962/bomgar)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/86962/136659/bomgar/vs/oracle-right-now)
8. **ServiceNow** — 4.5/5 (361 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
   - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/152871/oracle-right-now/vs/servicenow)
9. **LiveChat** — 4.6/5 (1727 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/62194/136659/livechat/vs/oracle-right-now)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136189/136659/salesforce/vs/oracle-right-now)
11. **SysAid** — 4.5/5 (523 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/107225/136659/sysaid/vs/oracle-right-now)
12. **ISL Light** — 4.7/5 (779 reviews) — O software de suporte remoto ISL Light permite controlar um computador remoto ou dispositivo móvel. É multiplataforma, segura, rápida e personalizável.
    - [Ver perfil](https://www.capterra.pt/software/146892/isl-light)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/146892/oracle-right-now/vs/isl-light)
13. **JIRA Service Management** — 4.5/5 (779 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
    - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/138769/oracle-right-now/vs/jira-service-management)
14. **Gladly** — 4.8/5 (140 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/156723/oracle-right-now/vs/gladly)
15. **Kustomer** — 4.7/5 (80 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
    - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/158128/oracle-right-now/vs/kustomer)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/136659/oracle-right-now)
- [View Product Profile](https://www.capterra.pt/software/136659/oracle-right-now)

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| de | <https://www.capterra.com.de/alternatives/136659/oracle-right-now> |
| de-AT | <https://www.capterra.at/alternatives/136659/oracle-right-now> |
| de-CH | <https://www.capterra.ch/alternatives/136659/oracle-right-now> |
| en | <https://www.capterra.com/p/136659/Oracle-Right-Now/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136659/oracle-right-now> |
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| en-CA | <https://www.capterra.ca/alternatives/136659/oracle-right-now> |
| en-GB | <https://www.capterra.co.uk/alternatives/136659/oracle-right-now> |
| en-IE | <https://www.capterra.ie/alternatives/136659/oracle-right-now> |
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| en-ZA | <https://www.capterra.co.za/alternatives/136659/oracle-right-now> |
| fr | <https://www.capterra.fr/alternatives/136659/oracle-right-now> |
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| pt | <https://www.capterra.com.br/alternatives/136659/oracle-right-now> |
| pt-PT | <https://www.capterra.pt/alternatives/136659/oracle-right-now> |

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