---
description: Tudo sobre Oracle B2C Service: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oracle B2C Service - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Oracle B2C Service](/software/136659/oracle-right-now) > [Alternativas ao Oracle B2C Service](https://www.capterra.pt/alternatives/136659/oracle-right-now)

# Alternativas ao Oracle B2C Service

Canonical: https://www.capterra.pt/alternatives/136659/oracle-right-now

> Explore the top alternatives to Oracle B2C Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/124981/136659/freshdesk/vs/oracle-right-now)
2. **Convoso** — 4.5/5 (387 reviews) — O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/76768/136659/cloud-predictive-dialer/vs/oracle-right-now)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Software de central de atendimento hospedado (de entrada e saída), com vários recursos e flexível, fácil de implantar, gerenciar e usar todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/29589/callcenternow)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/29589/136659/callcenternow/vs/oracle-right-now)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Comece gratuitamente com o LiveAgent e construa relacionamentos sólidos com os clientes com uma ferramenta de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/102188/136659/liveagent/vs/oracle-right-now)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Acelere o tempo de resolução e automatize os fluxos de trabalho com um software de suporte de TI e de RH expansível.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/164283/oracle-right-now/vs/zendesk)
6. **Nextiva** — 4.6/5 (916 reviews) — O Nextiva Chat permite aumentar a receita, fornecer serviços mais rápidos e impulsionar a eficiência. Interaja facilmente com clientes e clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/175788/nextiva)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/175788/oracle-right-now/vs/nextiva)
7. **CallHippo** — 4.4/5 (680 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
   - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/159578/oracle-right-now/vs/callhippo)
8. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/156723/oracle-right-now/vs/gladly)
9. **Dialshree** — 4.7/5 (74 reviews) — Software de central de atendimento com recursos adicionais, como registrador de voz, VoIP, discador de saída, IPPBX e solução baseada em asteriscos.
   - [Ver perfil](https://www.capterra.pt/software/144944/dialshree)
   - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/144944/oracle-right-now/vs/dialshree)
10. **Genesys Cloud CX** — 4.3/5 (262 reviews) — A plataforma Genesys PureCloud é uma solução de helpdesk tudo-em-um, que ajuda a receber, processar e responder a tíquetes.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/21409/136659/genesys-cloud/vs/oracle-right-now)
11. **NiCE CXone** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
    - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/134775/136659/incontact-call-center-software/vs/oracle-right-now)
12. **Zoho Desk** — 4.5/5 (2212 reviews) — Ofereça um atendimento ao cliente exemplar com recursos multicanal e multidepartamento, um poderoso assistente de inteligência artificial e a automação do Zoho Desk.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/169505/oracle-right-now/vs/zoho-desk)
13. **UJET** — 4.6/5 (140 reviews) — A UJET é uma empresa moderna de software para central de contato na nuvem, com inovação líder em suporte ao cliente por Internet, telefone e aplicativos móveis.
    - [Ver perfil](https://www.capterra.pt/software/164070/ujet)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/164070/oracle-right-now/vs/ujet)
14. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — O Service Cloud 360 é uma plataforma de atendimento ao cliente que capacita as empresas a promover uma interação contínua com todo o cliente.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136189/136659/salesforce/vs/oracle-right-now)
15. **Amazon Connect** — 4.5/5 (93 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
    - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
    - [Compare vs Oracle B2C Service](https://www.capterra.pt/compare/136659/1017140/oracle-right-now/vs/amazon-connect)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/136659/oracle-right-now)
- [View Product Profile](https://www.capterra.pt/software/136659/oracle-right-now)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136659/oracle-right-now> |
| de-AT | <https://www.capterra.at/alternatives/136659/oracle-right-now> |
| de-CH | <https://www.capterra.ch/alternatives/136659/oracle-right-now> |
| en | <https://www.capterra.com/p/136659/Oracle-Right-Now/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136659/oracle-right-now> |
| en-AU | <https://www.capterra.com.au/alternatives/136659/oracle-right-now> |
| en-CA | <https://www.capterra.ca/alternatives/136659/oracle-right-now> |
| en-GB | <https://www.capterra.co.uk/alternatives/136659/oracle-right-now> |
| en-IE | <https://www.capterra.ie/alternatives/136659/oracle-right-now> |
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| en-IN | <https://www.capterra.in/alternatives/136659/oracle-right-now> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136659/oracle-right-now> |
| en-SG | <https://www.capterra.com.sg/alternatives/136659/oracle-right-now> |
| en-ZA | <https://www.capterra.co.za/alternatives/136659/oracle-right-now> |
| fr | <https://www.capterra.fr/alternatives/136659/oracle-right-now> |
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| fr-CA | <https://fr.capterra.ca/alternatives/136659/oracle-right-now> |
| fr-LU | <https://www.capterra.lu/alternatives/136659/oracle-right-now> |
| pt | <https://www.capterra.com.br/alternatives/136659/oracle-right-now> |
| pt-PT | <https://www.capterra.pt/alternatives/136659/oracle-right-now> |

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