---
description: Tudo sobre SherpaDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SherpaDesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Automatização de Serviços Profissionais](/directory/16/professional-services-automation/software) > [SherpaDesk](/software/136172/sherpadesk) > [Alternativas ao SherpaDesk](https://www.capterra.pt/alternatives/136172/sherpadesk)

# Alternativas ao SherpaDesk

Canonical: https://www.capterra.pt/alternatives/136172/sherpadesk

> Explore the top alternatives to SherpaDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (751 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/132997/136172/freshservice/vs/sherpadesk)
2. **LiveAgent** — 4.7/5 (1786 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/102188/136172/liveagent/vs/sherpadesk)
3. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/124981/136172/freshdesk/vs/sherpadesk)
4. **Zendesk Suite** — 4.4/5 (4083 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/164283/sherpadesk/vs/zendesk)
5. **SysAid** — 4.5/5 (520 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/107225/136172/sysaid/vs/sherpadesk)
6. **Zoho Desk** — 4.5/5 (2213 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/169505/sherpadesk/vs/zoho-desk)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/138769/sherpadesk/vs/jira-service-management)
8. **Zoho CRM** — 4.3/5 (6982 reviews) — O Zoho CRM oferece às organizações uma solução completa de gestão do ciclo de vida de relacionamento com clientes.
   - [Ver perfil](https://www.capterra.pt/software/155928/zoho-crm)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/155928/sherpadesk/vs/zoho-crm)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
   - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
   - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/179501/sherpadesk/vs/manageengine-service-desk-plus)
10. **Dynamics 365** — 4.4/5 (5833 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
    - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
    - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/157279/sherpadesk/vs/dynamics-365)
11. **OTRS** — 4.4/5 (96 reviews) — Suíte de gerenciamento de serviços gerenciados que inclui tíquetes, automação e notificação de fluxo de trabalho para ITSM, atendimento ao cliente e segurança.
    - [Ver perfil](https://www.capterra.pt/software/127284/otrs)
    - [Compare vs SherpaDesk](https://www.capterra.pt/compare/127284/136172/otrs/vs/sherpadesk)
12. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/136189/sherpadesk/vs/salesforce)
13. **Bitrix24** — 4.2/5 (997 reviews) — Plataforma gratuita de automação de serviços profissionais usada por mais de 15 milhões de empresas em todo o mundo. Nuvem, dispositivo móvel e código aberto.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs SherpaDesk](https://www.capterra.pt/compare/113540/136172/bitrix24/vs/sherpadesk)
14. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [Ver perfil](https://www.capterra.pt/software/192052/servicenow-customer-service-management)
    - [Compare vs SherpaDesk](https://www.capterra.pt/compare/136172/192052/sherpadesk/vs/servicenow-customer-service-management)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
    - [Ver perfil](https://www.capterra.pt/software/135148/agile-crm)
    - [Compare vs SherpaDesk](https://www.capterra.pt/compare/135148/136172/agile-crm/vs/sherpadesk)

## Categorias relacionadas

- [Software de Automatização de Serviços Profissionais](https://www.capterra.pt/directory/16/professional-services-automation/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software de Tempo e Despesas](https://www.capterra.pt/directory/30080/time-and-expense/software)
- [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software)
- [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/136172/sherpadesk)
- [View Product Profile](https://www.capterra.pt/software/136172/sherpadesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136172/sherpadesk> |
| de-AT | <https://www.capterra.at/alternatives/136172/sherpadesk> |
| de-CH | <https://www.capterra.ch/alternatives/136172/sherpadesk> |
| en | <https://www.capterra.com/p/136172/SherpaDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136172/sherpadesk> |
| en-AU | <https://www.capterra.com.au/alternatives/136172/sherpadesk> |
| en-CA | <https://www.capterra.ca/alternatives/136172/sherpadesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/136172/sherpadesk> |
| en-IE | <https://www.capterra.ie/alternatives/136172/sherpadesk> |
| en-IL | <https://www.capterra.co.il/alternatives/136172/sherpadesk> |
| en-IN | <https://www.capterra.in/alternatives/136172/sherpadesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136172/sherpadesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/136172/sherpadesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/136172/sherpadesk> |
| es | <https://www.capterra.es/alternatives/136172/sherpadesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/136172/sherpadesk> |
| es-CL | <https://www.capterra.cl/alternatives/136172/sherpadesk> |
| es-CO | <https://www.capterra.co/alternatives/136172/sherpadesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/136172/sherpadesk> |
| es-DO | <https://www.capterra.do/alternatives/136172/sherpadesk> |
| es-EC | <https://www.capterra.ec/alternatives/136172/sherpadesk> |
| es-MX | <https://www.capterra.mx/alternatives/136172/sherpadesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/136172/sherpadesk> |
| es-PE | <https://www.capterra.pe/alternatives/136172/sherpadesk> |
| fr | <https://www.capterra.fr/alternatives/136172/sherpadesk> |
| fr-BE | <https://fr.capterra.be/alternatives/136172/sherpadesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/136172/sherpadesk> |
| fr-LU | <https://www.capterra.lu/alternatives/136172/sherpadesk> |
| it | <https://www.capterra.it/alternatives/136172/sherpadesk> |
| nl | <https://www.capterra.nl/alternatives/136172/sherpadesk> |
| nl-BE | <https://www.capterra.be/alternatives/136172/sherpadesk> |
| pt | <https://www.capterra.com.br/alternatives/136172/sherpadesk> |
| pt-PT | <https://www.capterra.pt/alternatives/136172/sherpadesk> |

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