---
description: Tudo sobre CXone Mpower: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXone Mpower - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [CXone Mpower](/software/134775/incontact-call-center-software) > [Alternativas ao CXone Mpower](https://www.capterra.pt/alternatives/134775/incontact-call-center-software)

# Alternativas ao CXone Mpower

Canonical: https://www.capterra.pt/alternatives/134775/incontact-call-center-software

> Explore the top alternatives to CXone Mpower. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/102188/134775/liveagent/vs/incontact-call-center-software)
2. **Amazon Connect** — 4.5/5 (92 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
   - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/1017140/incontact-call-center-software/vs/amazon-connect)
3. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/21409/134775/genesys-cloud/vs/incontact-call-center-software)
4. **CallHippo** — 4.4/5 (675 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
   - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/159578/incontact-call-center-software/vs/callhippo)
5. **Five9** — 4.2/5 (481 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/132405/134775/five9/vs/incontact-call-center-software)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/164283/incontact-call-center-software/vs/zendesk)
7. **XCALLY** — 4.8/5 (130 reviews) — Pacote de atendimento ao cliente integrado ao Asterisk Open Source PBX. Solução multicanal para central de contato de entrada, saída e mista.
   - [Ver perfil](https://www.capterra.pt/software/136894/xcally)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/136894/incontact-call-center-software/vs/xcally)
8. **Convoso** — 4.5/5 (386 reviews) — O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/76768/134775/cloud-predictive-dialer/vs/incontact-call-center-software)
9. **uContact** — 4.5/5 (81 reviews) — Proporcione uma experiência personalizada ao cliente em cada interação, em todos os canais, com o uContact, a solução de Contact Center em nuvem omnichannel da net2phone.
   - [Ver perfil](https://www.capterra.pt/software/115213/ucontact)
   - [Compare vs CXone Mpower](https://www.capterra.pt/compare/115213/134775/ucontact/vs/incontact-call-center-software)
10. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/169505/incontact-call-center-software/vs/zoho-desk)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/136189/incontact-call-center-software/vs/salesforce)
12. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/156723/incontact-call-center-software/vs/gladly)
13. **Talkdesk** — 4.5/5 (732 reviews) — O Talkdesk é um software intuitivo de central de atendimento, baseado na nuvem, com recursos avançados, geração de relatórios abrangentes e integrações.
    - [Ver perfil](https://www.capterra.pt/software/132852/talkdesk)
    - [Compare vs CXone Mpower](https://www.capterra.pt/compare/132852/134775/talkdesk/vs/incontact-call-center-software)
14. **RingCX** — 4.2/5 (253 reviews) — O RingCentral Contact Center oferece recursos omnicanal que permitem aos clientes decidir como desejam se envolver com a empresa.
    - [Ver perfil](https://www.capterra.pt/software/154951/ringcentral-contact-center)
    - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/154951/incontact-call-center-software/vs/ringcentral-contact-center)
15. **UJET** — 4.6/5 (140 reviews) — A UJET é uma empresa moderna de software para central de contato na nuvem, com inovação líder em suporte ao cliente por Internet, telefone e aplicativos móveis.
    - [Ver perfil](https://www.capterra.pt/software/164070/ujet)
    - [Compare vs CXone Mpower](https://www.capterra.pt/compare/134775/164070/incontact-call-center-software/vs/ujet)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/134775/incontact-call-center-software)
- [View Product Profile](https://www.capterra.pt/software/134775/incontact-call-center-software)

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| de-AT | <https://www.capterra.at/alternatives/134775/incontact-call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/134775/incontact-call-center-software> |
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| fr | <https://www.capterra.fr/alternatives/134775/incontact-call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/134775/incontact-call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/134775/incontact-call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/134775/incontact-call-center-software> |
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| nl | <https://www.capterra.nl/alternatives/134775/incontact-call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/134775/incontact-call-center-software> |
| pt | <https://www.capterra.com.br/alternatives/134775/incontact-call-center-software> |
| pt-PT | <https://www.capterra.pt/alternatives/134775/incontact-call-center-software> |

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