---
description: Tudo sobre Next4biz CSM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Next4biz CSM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Next4biz CSM](/software/134078/mi4biz) > [Alternativas ao Next4biz CSM](https://www.capterra.pt/alternatives/134078/mi4biz)

# Alternativas ao Next4biz CSM

Canonical: https://www.capterra.pt/alternatives/134078/mi4biz

> Explore the top alternatives to Next4biz CSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários de serviço com ferramentas e dados unificados.
   - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/136189/mi4biz/vs/salesforce)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/164283/mi4biz/vs/zendesk)
3. **LiveAgent** — 4.7/5 (1781 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/102188/134078/liveagent/vs/mi4biz)
4. **EngageBay CRM** — 4.7/5 (907 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/178819/mi4biz/vs/engagebay-marketing)
5. **Bitrix24** — 4.2/5 (990 reviews) — O Bitrix24 é a principal solução gratuita de gestão de clientes (CRM) e atendimento ao cliente usada por 15 milhões de empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/113540/134078/bitrix24/vs/mi4biz)
6. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/144040/mi4biz/vs/tidio-chat)
7. **LiveChat** — 4.6/5 (1723 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/62194/134078/livechat/vs/mi4biz)
8. **Front** — 4.5/5 (286 reviews) — Trate os clientes como pessoas, não tíquetes. Entregue o suporte personalizado, não importa o canal.
   - [Ver perfil](https://www.capterra.pt/software/132901/front)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/132901/134078/front/vs/mi4biz)
9. **User.com** — 4.6/5 (36 reviews) — O User.com é um sistema avançado de marketing e vendas que ajuda a automatizar a comunicação personalizada e otimizar os processos de negócios.
   - [Ver perfil](https://www.capterra.pt/software/144916/usercom)
   - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/144916/mi4biz/vs/usercom)
10. **Salesforce Starter** — 4.4/5 (224 reviews) — Comece a usar um dos principais CRMs com o Salesforce Essentials, a solução tudo-em-um de serviços e vendas, por apenas US$ 25/usuário/mês.
    - [Ver perfil](https://www.capterra.pt/software/132665/Salesforce-Starter)
    - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/132665/134078/Salesforce-Starter/vs/mi4biz)
11. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
    - [Ver perfil](https://www.capterra.pt/software/135148/agile-crm)
    - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/135148/mi4biz/vs/agile-crm)
12. **Efficy CRM** — 4.0/5 (90 reviews) — O CRM Efficy se adapta às necessidades do cliente (e não o contrário). O CRM Efficy permite que você cresça e desenvolva sua atividade comercial.
    - [Ver perfil](https://www.capterra.pt/software/149894/efficy-crm)
    - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/134078/149894/mi4biz/vs/efficy-crm)
13. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
    - [Ver perfil](https://www.capterra.pt/software/61368/salesforce)
    - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/61368/134078/salesforce/vs/mi4biz)
14. **Sprinklr** — 4.3/5 (91 reviews) — O Sprinklr ajuda as marcas a oferecer atendimento ao cliente de nível internacional em escala empresarial, alimentado por um mecanismo de inteligência artificial.
    - [Ver perfil](https://www.capterra.pt/software/131274/sprinklr-platform)
    - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/131274/134078/sprinklr-platform/vs/mi4biz)
15. **Vivantio** — 4.3/5 (178 reviews) — Vivantio's service platform anticipates customer needs with predictive analysis, streamlines operations, and scales as your org grows.
    - [Ver perfil](https://www.capterra.pt/software/132880/vivantio)
    - [Compare vs Next4biz CSM](https://www.capterra.pt/compare/132880/134078/vivantio/vs/mi4biz)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)
- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/134078/mi4biz)
- [View Product Profile](https://www.capterra.pt/software/134078/mi4biz)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/134078/mi4biz> |
| de-AT | <https://www.capterra.at/alternatives/134078/mi4biz> |
| de-CH | <https://www.capterra.ch/alternatives/134078/mi4biz> |
| en | <https://www.capterra.com/p/134078/Mi4biz/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/134078/mi4biz> |
| en-AU | <https://www.capterra.com.au/alternatives/134078/mi4biz> |
| en-CA | <https://www.capterra.ca/alternatives/134078/mi4biz> |
| en-GB | <https://www.capterra.co.uk/alternatives/134078/mi4biz> |
| en-IE | <https://www.capterra.ie/alternatives/134078/mi4biz> |
| en-IL | <https://www.capterra.co.il/alternatives/134078/mi4biz> |
| en-IN | <https://www.capterra.in/alternatives/134078/mi4biz> |
| en-NZ | <https://www.capterra.co.nz/alternatives/134078/mi4biz> |
| en-SG | <https://www.capterra.com.sg/alternatives/134078/mi4biz> |
| en-ZA | <https://www.capterra.co.za/alternatives/134078/mi4biz> |
| fr | <https://www.capterra.fr/alternatives/134078/mi4biz> |
| fr-BE | <https://fr.capterra.be/alternatives/134078/mi4biz> |
| fr-CA | <https://fr.capterra.ca/alternatives/134078/mi4biz> |
| fr-LU | <https://www.capterra.lu/alternatives/134078/mi4biz> |
| pt | <https://www.capterra.com.br/alternatives/134078/mi4biz> |
| pt-PT | <https://www.capterra.pt/alternatives/134078/mi4biz> |

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