---
description: Tudo sobre Freshservice: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Reclamações](/directory/30674/complaint-management/software) > [Freshservice](/software/132997/freshservice) > [Alternativas ao Freshservice](https://www.capterra.pt/alternatives/132997/freshservice)

# Alternativas ao Freshservice

Canonical: https://www.capterra.pt/alternatives/132997/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/124981/132997/freshdesk/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/164283/freshservice/vs/zendesk)
3. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/202528/freshservice/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/102188/132997/liveagent/vs/freshservice)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/138769/freshservice/vs/jira-service-management)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/169505/freshservice/vs/zoho-desk)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo é um software de desktop remoto fácil de usar, seguro, mas acessível para Windows, macOS, iOS, Android, e Linux.
   - [Ver perfil](https://www.capterra.pt/software/177094/supremo-remote-desktop)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/177094/freshservice/vs/supremo-remote-desktop)
8. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/107225/132997/sysaid/vs/freshservice)
9. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Freshservice](https://www.capterra.pt/compare/62194/132997/livechat/vs/freshservice)
10. **ServiceNow** — 4.5/5 (344 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
    - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
    - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/152871/freshservice/vs/servicenow)
11. **Atera** — 4.5/5 (446 reviews) — O Atera é um software de RMM completo para MSPs e profissionais de TI. Custo fixo com dispositivos ilimitados: simples assim. Experimente gratuitamente.
    - [Ver perfil](https://www.capterra.pt/software/144309/atera)
    - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/144309/freshservice/vs/atera)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
    - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
    - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
13. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/144040/freshservice/vs/tidio-chat)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage é a plataforma de Help desk de TI mais avaliada e mais bem cotada. Leia o que os clientes dizem\!
    - [Ver perfil](https://www.capterra.pt/software/129478/solarwinds-service-desk)
    - [Compare vs Freshservice](https://www.capterra.pt/compare/129478/132997/solarwinds-service-desk/vs/freshservice)
15. **Intercom** — 4.5/5 (1131 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs Freshservice](https://www.capterra.pt/compare/132997/134347/freshservice/vs/intercom)

## Categorias relacionadas

- [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software)
- [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software)
- [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/132997/freshservice)
- [View Product Profile](https://www.capterra.pt/software/132997/freshservice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/132997/freshservice> |
| de-AT | <https://www.capterra.at/alternatives/132997/freshservice> |
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| en | <https://www.capterra.com/p/132997/Freshservice/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/132997/freshservice> |
| en-AU | <https://www.capterra.com.au/alternatives/132997/freshservice> |
| en-CA | <https://www.capterra.ca/alternatives/132997/freshservice> |
| en-GB | <https://www.capterra.co.uk/alternatives/132997/freshservice> |
| en-IE | <https://www.capterra.ie/alternatives/132997/freshservice> |
| en-IL | <https://www.capterra.co.il/alternatives/132997/freshservice> |
| en-IN | <https://www.capterra.in/alternatives/132997/freshservice> |
| en-NZ | <https://www.capterra.co.nz/alternatives/132997/freshservice> |
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| it | <https://www.capterra.it/alternatives/132997/freshservice> |
| ja | <https://www.capterra.jp/alternatives/132997/freshservice> |
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| nl | <https://www.capterra.nl/alternatives/132997/freshservice> |
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| pl | <https://www.capterra.pl/alternatives/132997/freshservice> |
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