---
description: Tudo sobre Talkdesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkdesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [Talkdesk](/software/132852/talkdesk) > [Alternativas ao Talkdesk](https://www.capterra.pt/alternatives/132852/talkdesk)

# Alternativas ao Talkdesk

Canonical: https://www.capterra.pt/alternatives/132852/talkdesk

> Explore the top alternatives to Talkdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18790 reviews) — Impulsione o crescimento com o Sales Cloud 360, uma solução de vendas que impulsiona a produtividade dos representantes em uma plataforma de CRM.
   - [Ver perfil](https://www.capterra.pt/software/61368/salesforce)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/61368/132852/salesforce/vs/talkdesk)
2. **LiveAgent** — 4.7/5 (1786 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/102188/132852/liveagent/vs/talkdesk)
3. **Zendesk Suite** — 4.4/5 (4083 reviews) — Aumente o poder da sua equipe de call center com uma plataforma que mantém toda a comunicação com os clientes em um só lugar.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/164283/talkdesk/vs/zendesk)
4. **LiveChat** — 4.6/5 (1727 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/62194/132852/livechat/vs/talkdesk)
5. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/124981/132852/freshdesk/vs/talkdesk)
6. **Zoho Desk** — 4.5/5 (2213 reviews) — O Zoho Desk pode ajudar as empresas a gerenciar a comunicação com o cliente por telefone, e-mail, bate-papo ao vivo, SMS, mídias sociais e mais.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/169505/talkdesk/vs/zoho-desk)
7. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/144040/talkdesk/vs/tidio-chat)
8. **Dynamics 365** — 4.4/5 (5833 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
   - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/157279/talkdesk/vs/dynamics-365)
9. **Intercom** — 4.5/5 (1134 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/134347/talkdesk/vs/intercom)
10. **Bitrix24** — 4.2/5 (997 reviews) — O Bitrix24 é um dos principais softwares de call center e CRM. Mais de 15 milhões de empresas usam a plataforma todos os dias.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Talkdesk](https://www.capterra.pt/compare/113540/132852/bitrix24/vs/talkdesk)
11. **Zoho Assist** — 4.7/5 (1445 reviews) — O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo.
    - [Ver perfil](https://www.capterra.pt/software/181775/zoho-assist)
    - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/181775/talkdesk/vs/zoho-assist)
12. **NiCE CXone** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
    - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
    - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/134775/talkdesk/vs/incontact-call-center-software)
13. **Genesys Cloud CX** — 4.3/5 (264 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Talkdesk](https://www.capterra.pt/compare/21409/132852/genesys-cloud/vs/talkdesk)
14. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — O Service Cloud 360 é uma plataforma de atendimento ao cliente que capacita as empresas a promover uma interação contínua com todo o cliente.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/136189/talkdesk/vs/salesforce)
15. **JustCall** — 4.1/5 (224 reviews) — O JustCall é um sistema de telefonia baseado na nuvem para as equipes de vendas e suporte fazerem, receberem, registrarem ou gravarem chamadas diretamente do computador ou telefone.
    - [Ver perfil](https://www.capterra.pt/software/157853/justcall)
    - [Compare vs Talkdesk](https://www.capterra.pt/compare/132852/157853/talkdesk/vs/justcall)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)
- [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software)
- [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/132852/talkdesk)
- [View Product Profile](https://www.capterra.pt/software/132852/talkdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/132852/talkdesk> |
| de-AT | <https://www.capterra.at/alternatives/132852/talkdesk> |
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| en | <https://www.capterra.com/p/132852/Talkdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/132852/talkdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/132852/talkdesk> |
| en-CA | <https://www.capterra.ca/alternatives/132852/talkdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/132852/talkdesk> |
| en-IE | <https://www.capterra.ie/alternatives/132852/talkdesk> |
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| en-IN | <https://www.capterra.in/alternatives/132852/talkdesk> |
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| nl | <https://www.capterra.nl/alternatives/132852/talkdesk> |
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| pt | <https://www.capterra.com.br/alternatives/132852/talkdesk> |
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