---
description: Tudo sobre Yonyx: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yonyx - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Yonyx](/software/130406/agi-self-service) > [Alternativas ao Yonyx](https://www.capterra.pt/alternatives/130406/agi-self-service)

# Alternativas ao Yonyx

Canonical: https://www.capterra.pt/alternatives/130406/agi-self-service

> Explore the top alternatives to Yonyx. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/124981/130406/freshdesk/vs/agi-self-service)
2. **Vanillasoft** — 4.6/5 (233 reviews) — A VanillaSoft capacita as equipes de vendas a responder aos clientes potenciais mais rapidamente, envolver-se de forma consistente e desenvolver oportunidades mais qualificadas.
   - [Ver perfil](https://www.capterra.pt/software/27609/vanillasoft)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/27609/130406/vanillasoft/vs/agi-self-service)
3. **Convoso** — 4.5/5 (386 reviews) — O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/76768/130406/cloud-predictive-dialer/vs/agi-self-service)
4. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/134775/agi-self-service/vs/incontact-call-center-software)
5. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Software de central de atendimento hospedado (de entrada e saída), com vários recursos e flexível, fácil de implantar, gerenciar e usar todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/29589/callcenternow)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/29589/130406/callcenternow/vs/agi-self-service)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/21409/130406/genesys-cloud/vs/agi-self-service)
7. **Dynamics 365** — 4.4/5 (5811 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
   - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/157279/agi-self-service/vs/dynamics-365)
8. **RingCX** — 4.2/5 (253 reviews) — O RingCentral Contact Center oferece recursos omnicanal que permitem aos clientes decidir como desejam se envolver com a empresa.
   - [Ver perfil](https://www.capterra.pt/software/154951/ringcentral-contact-center)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/154951/agi-self-service/vs/ringcentral-contact-center)
9. **Voiso** — 4.7/5 (30 reviews) — Solução de central de atendimento tudo-em-um, projetada para obter o melhor de cada interação com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/203121/voiso)
   - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/203121/agi-self-service/vs/voiso)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/136189/agi-self-service/vs/salesforce)
11. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
    - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
    - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/164283/agi-self-service/vs/zendesk)
12. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
    - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
    - [Compare vs Yonyx](https://www.capterra.pt/compare/102188/130406/liveagent/vs/agi-self-service)
13. **Bitrix24** — 4.2/5 (984 reviews) — O Bitrix24 facilita a gestão do planejamento do pessoal e do horário de trabalho dos funcionários. Comece a usar o Bitrix24 para toda a equipe com usuários gratuitos ilimitados.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Yonyx](https://www.capterra.pt/compare/113540/130406/bitrix24/vs/agi-self-service)
14. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Yonyx](https://www.capterra.pt/compare/87908/130406/teamsupport/vs/agi-self-service)
15. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Yonyx](https://www.capterra.pt/compare/130406/169505/agi-self-service/vs/zoho-desk)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software)
- [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software)
- [Sistemas de Apoio à Decisão](https://www.capterra.pt/directory/30544/decision-support/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/130406/agi-self-service)
- [View Product Profile](https://www.capterra.pt/software/130406/agi-self-service)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/130406/agi-self-service> |
| de-AT | <https://www.capterra.at/alternatives/130406/agi-self-service> |
| de-CH | <https://www.capterra.ch/alternatives/130406/agi-self-service> |
| en | <https://www.capterra.com/p/130406/AGI-Self-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130406/agi-self-service> |
| en-AU | <https://www.capterra.com.au/alternatives/130406/agi-self-service> |
| en-CA | <https://www.capterra.ca/alternatives/130406/agi-self-service> |
| en-GB | <https://www.capterra.co.uk/alternatives/130406/agi-self-service> |
| en-IE | <https://www.capterra.ie/alternatives/130406/agi-self-service> |
| en-IL | <https://www.capterra.co.il/alternatives/130406/agi-self-service> |
| en-IN | <https://www.capterra.in/alternatives/130406/agi-self-service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130406/agi-self-service> |
| en-SG | <https://www.capterra.com.sg/alternatives/130406/agi-self-service> |
| en-ZA | <https://www.capterra.co.za/alternatives/130406/agi-self-service> |
| es | <https://www.capterra.es/alternatives/130406/agi-self-service> |
| es-AR | <https://www.capterra.com.ar/alternatives/130406/agi-self-service> |
| es-CL | <https://www.capterra.cl/alternatives/130406/agi-self-service> |
| es-CO | <https://www.capterra.co/alternatives/130406/agi-self-service> |
| es-CR | <https://www.capterra.co.cr/alternatives/130406/agi-self-service> |
| es-DO | <https://www.capterra.do/alternatives/130406/agi-self-service> |
| es-EC | <https://www.capterra.ec/alternatives/130406/agi-self-service> |
| es-MX | <https://www.capterra.mx/alternatives/130406/agi-self-service> |
| es-PA | <https://www.capterra.com.pa/alternatives/130406/agi-self-service> |
| es-PE | <https://www.capterra.pe/alternatives/130406/agi-self-service> |
| fr | <https://www.capterra.fr/alternatives/130406/agi-self-service> |
| fr-BE | <https://fr.capterra.be/alternatives/130406/agi-self-service> |
| fr-CA | <https://fr.capterra.ca/alternatives/130406/agi-self-service> |
| fr-LU | <https://www.capterra.lu/alternatives/130406/agi-self-service> |
| it | <https://www.capterra.it/alternatives/130406/agi-self-service> |
| ja | <https://www.capterra.jp/alternatives/130406/agi-self-service> |
| nl | <https://www.capterra.nl/alternatives/130406/agi-self-service> |
| nl-BE | <https://www.capterra.be/alternatives/130406/agi-self-service> |
| pt | <https://www.capterra.com.br/alternatives/130406/agi-self-service> |
| pt-PT | <https://www.capterra.pt/alternatives/130406/agi-self-service> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Yonyx","description":"Encontre as melhores alternativas ao Yonyx na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/130406/agi-self-service","about":{"@id":"https://www.capterra.pt/alternatives/130406/agi-self-service#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/130406/agi-self-service#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.pt/alternatives/130406/agi-self-service#webpage","mainEntity":{"@id":"https://www.capterra.pt/alternatives/130406/agi-self-service#software"},"isPartOf":{"@id":"https://www.capterra.pt/#website"},"inLanguage":"pt-PT","publisher":{"@id":"https://www.capterra.pt/#organization"}},{"name":"Yonyx","url":"https://www.capterra.pt/software/130406/agi-self-service","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/130406/agi-self-service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":256},"offers":{"price":"25","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Atendimento ao Cliente","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Yonyx","position":3,"item":"/software/130406/agi-self-service","@type":"ListItem"},{"name":"Alternativas ao Yonyx","position":4,"item":"https://www.capterra.pt/alternatives/130406/agi-self-service","@type":"ListItem"}],"@id":"https://www.capterra.pt/alternatives/130406/agi-self-service#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao Yonyx - Capterra Portugal 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.pt/software/124981/freshdesk","@type":"ListItem"},{"name":"Vanillasoft","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/528ed874-e325-4d42-9dbd-5fc2d9ca1109.png","url":"https://www.capterra.pt/software/27609/vanillasoft","@type":"ListItem"},{"name":"Convoso","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.pt/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"CXone Mpower","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.pt/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"DialedIn CCaaS","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.pt/software/29589/callcenternow","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.pt/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Dynamics 365","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.pt/software/157279/dynamics-365","@type":"ListItem"},{"name":"RingCX","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.pt/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"Voiso","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.pt/software/203121/voiso","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.pt/software/136189/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.pt/software/113540/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.pt/software/87908/teamsupport","@type":"ListItem"},{"name":"Zoho Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.pt/software/169505/zoho-desk","@type":"ListItem"}],"@id":"https://www.capterra.pt/alternatives/130406/agi-self-service#itemlist","numberOfItems":15}
</script>