---
description: Tudo sobre TOPdesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TOPdesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [TOPdesk](/software/127562/topdesk) > [Alternativas ao TOPdesk](https://www.capterra.pt/alternatives/127562/topdesk)

# Alternativas ao TOPdesk

Canonical: https://www.capterra.pt/alternatives/127562/topdesk

> Explore the top alternatives to TOPdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — (Help desk gamificado + gestão de ativos) - as complicações = Freshservice. Além disso, a central de serviços também está pronta para ITIL\!
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/132997/topdesk/vs/freshservice)
2. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/202528/topdesk/vs/milvus)
3. **Atera** — 4.5/5 (453 reviews) — O Atera é um software de RMM completo para MSPs e equipes de TI internas. Ele inclui tudo de que você precisa em um só lugar. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/144309/atera)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/144309/topdesk/vs/atera)
4. **SysAid** — 4.5/5 (522 reviews) — O SysAid ajuda a TI a trabalhar de maneira mais inteligente, não mais difícil, com automação de suporte técnico baseada em uma década de informações de inteligência artificial. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/107225/127562/sysaid/vs/topdesk)
5. **JIRA Service Management** — 4.5/5 (772 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/138769/topdesk/vs/jira-service-management)
6. **Zendesk Suite** — 4.4/5 (4090 reviews) — Acelere o tempo de resolução e automatize os fluxos de trabalho com um software de suporte de TI e de RH expansível.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/164283/topdesk/vs/zendesk)
7. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
   - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus)
8. **ConnectWise PSA** — 4.1/5 (280 reviews) — Suporte técnico do ConnectWise Manage: sistema de tíquete com comunicação centralizada e integração com as ferramentas que o cliente usa atualmente.
   - [Ver perfil](https://www.capterra.pt/software/107931/connectwise-manage)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/107931/127562/connectwise-manage/vs/topdesk)
9. **Action1** — 4.9/5 (238 reviews) — A Action1 reinventa o gerenciamento de patches com uma plataforma infinitamente escalável e altamente segura, que pode ser configurada em 5 minutos.
   - [Ver perfil](https://www.capterra.pt/software/180609/action1-rmm)
   - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/180609/topdesk/vs/action1-rmm)
10. **NinjaOne** — 4.7/5 (296 reviews) — O Ninja ticketing é uma solução de suporte técnico de TI flexível e fácil de usar, com automações que tornam os técnicos mais eficientes.
    - [Ver perfil](https://www.capterra.pt/software/165889/ninjaone)
    - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/165889/topdesk/vs/ninjaone)
11. **ServiceNow IT Service Management** — 4.5/5 (44 reviews) — Ferramenta de gestão do conhecimento que captura o conhecimento de toda a organização por meio de propriedade de grupo, assinaturas e fluxo de trabalho.
    - [Ver perfil](https://www.capterra.pt/software/152874/servicenow-knowledge-management)
    - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/152874/topdesk/vs/servicenow-knowledge-management)
12. **LogMeIn Resolve** — 4.4/5 (215 reviews) — Software de suporte de TI baseado na nuvem para pequenas e médias empresas com equipes internas e remotas.
    - [Ver perfil](https://www.capterra.pt/software/1026169/goto-resolve)
    - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/1026169/topdesk/vs/goto-resolve)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage é a plataforma de Help desk de TI mais avaliada e mais bem cotada. Leia o que os clientes dizem\!
    - [Ver perfil](https://www.capterra.pt/software/129478/solarwinds-service-desk)
    - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/129478/topdesk/vs/solarwinds-service-desk)
14. **HaloITSM** — 4.7/5 (44 reviews) — O HaloITSM reúne o que você precisa para suporte de TI em uma solução centralizada.
    - [Ver perfil](https://www.capterra.pt/software/200140/haloitsm)
    - [Compare vs TOPdesk](https://www.capterra.pt/compare/127562/200140/topdesk/vs/haloitsm)
15. **Issuetrak** — 4.6/5 (205 reviews) — A Issuetrak ajuda a gerenciar tíquetes e solicitações do início à resolução. Flexível, personalizável e fácil de usar. Nuvem ou no local.
    - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
    - [Compare vs TOPdesk](https://www.capterra.pt/compare/16499/127562/issuetrak/vs/topdesk)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software)
- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Sistemas de Tickets de TI](https://www.capterra.pt/directory/32623/it-ticketing-systems-software/software)
- [Software de Manutenção](https://www.capterra.pt/directory/30058/maintenance-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/127562/topdesk)
- [View Product Profile](https://www.capterra.pt/software/127562/topdesk)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/127562/topdesk> |
| de | <https://www.capterra.com.de/alternatives/127562/topdesk> |
| de-AT | <https://www.capterra.at/alternatives/127562/topdesk> |
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| en | <https://www.capterra.com/p/127562/TOPdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127562/topdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127562/topdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127562/topdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127562/topdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127562/topdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127562/topdesk> |
| en-IN | <https://www.capterra.in/alternatives/127562/topdesk> |
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| en-ZA | <https://www.capterra.co.za/alternatives/127562/topdesk> |
| es | <https://www.capterra.es/alternatives/127562/topdesk> |
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| es-CO | <https://www.capterra.co/alternatives/127562/topdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127562/topdesk> |
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| it | <https://www.capterra.it/alternatives/127562/topdesk> |
| nb | <https://www.capterra.no/alternatives/127562/topdesk> |
| nl | <https://www.capterra.nl/alternatives/127562/topdesk> |
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| pl | <https://www.capterra.pl/alternatives/127562/topdesk> |
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| pt-PT | <https://www.capterra.pt/alternatives/127562/topdesk> |
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