---
description: Tudo sobre Total Contacts & HelpDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Alternativas ao Total Contacts & HelpDesk](https://www.capterra.pt/alternatives/127283/tele-support-helpdesk)

# Alternativas ao Total Contacts & HelpDesk

Canonical: https://www.capterra.pt/alternatives/127283/tele-support-helpdesk

> Explore the top alternatives to Total Contacts & HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
2. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
4. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/202528/tele-support-helpdesk/vs/milvus)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/102188/127283/liveagent/vs/tele-support-helpdesk)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/169505/tele-support-helpdesk/vs/zoho-desk)
7. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/62194/127283/livechat/vs/tele-support-helpdesk)
8. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — O BeyondTrust Remote Support (anteriormente Bomgar Remote Support) acessa e dá suporte com segurança a qualquer dispositivo ou sistema, em qualquer lugar do mundo.
   - [Ver perfil](https://www.capterra.pt/software/86962/bomgar)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/86962/127283/bomgar/vs/tele-support-helpdesk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo é um software de desktop remoto fácil de usar, seguro, mas acessível para Windows, macOS, iOS, Android, e Linux.
   - [Ver perfil](https://www.capterra.pt/software/177094/supremo-remote-desktop)
   - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/177094/tele-support-helpdesk/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/107225/127283/sysaid/vs/tele-support-helpdesk)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
    - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/138769/tele-support-helpdesk/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (344 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
    - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/152871/tele-support-helpdesk/vs/servicenow)
13. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
14. **Intercom** — 4.5/5 (1131 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/134347/tele-support-helpdesk/vs/intercom)
15. **Desk Manager** — 4.8/5 (106 reviews) — A Desk Manager é uma empresa brasileira que oferece uma plataforma de ESM em escala globa que facilita da operação à gestão.
    - [Ver perfil](https://www.capterra.pt/software/173025/help-desk-software)
    - [Compare vs Total Contacts & HelpDesk](https://www.capterra.pt/compare/127283/173025/tele-support-helpdesk/vs/help-desk-software)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/127283/tele-support-helpdesk)
- [View Product Profile](https://www.capterra.pt/software/127283/tele-support-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/127283/tele-support-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/127283/tele-support-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127283/tele-support-helpdesk> |
| en | <https://www.capterra.com/p/127283/Tele-Support-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127283/tele-support-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127283/tele-support-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127283/tele-support-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127283/tele-support-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/127283/tele-support-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127283/tele-support-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127283/tele-support-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127283/tele-support-helpdesk> |
| es | <https://www.capterra.es/alternatives/127283/tele-support-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127283/tele-support-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127283/tele-support-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/127283/tele-support-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127283/tele-support-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/127283/tele-support-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127283/tele-support-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127283/tele-support-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127283/tele-support-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/127283/tele-support-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127283/tele-support-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127283/tele-support-helpdesk> |
| it | <https://www.capterra.it/alternatives/127283/tele-support-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/127283/tele-support-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127283/tele-support-helpdesk> |

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