---
description: Tudo sobre FocalScope: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FocalScope - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [FocalScope](/software/127118/focalscope) > [Alternativas ao FocalScope](https://www.capterra.pt/alternatives/127118/focalscope)

# Alternativas ao FocalScope

Canonical: https://www.capterra.pt/alternatives/127118/focalscope

> Explore the top alternatives to FocalScope. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/102188/127118/liveagent/vs/focalscope)
2. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — O Service Cloud 360 é uma plataforma de atendimento ao cliente que capacita as empresas a promover uma interação contínua com todo o cliente.
   - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/136189/focalscope/vs/salesforce)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Aumente o poder da sua equipe de call center com uma plataforma que mantém toda a comunicação com os clientes em um só lugar.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/164283/focalscope/vs/zendesk)
4. **Bitrix24** — 4.2/5 (984 reviews) — O Bitrix24 é um dos principais softwares de call center e CRM. Mais de 15 milhões de empresas usam a plataforma todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/113540/127118/bitrix24/vs/focalscope)
5. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
   - [Ver perfil](https://www.capterra.pt/software/135148/agile-crm)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/135148/focalscope/vs/agile-crm)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — O Zoho Desk pode ajudar as empresas a gerenciar a comunicação com o cliente por telefone, e-mail, bate-papo ao vivo, SMS, mídias sociais e mais.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/169505/focalscope/vs/zoho-desk)
7. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/144040/focalscope/vs/tidio-chat)
8. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/62194/127118/livechat/vs/focalscope)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/134775/focalscope/vs/incontact-call-center-software)
10. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
    - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
    - [Compare vs FocalScope](https://www.capterra.pt/compare/124981/127118/freshdesk/vs/focalscope)
11. **Front** — 4.5/5 (286 reviews) — O Front é a primeira caixa de entrada compartilhada que ajuda as equipes a colaborar em todos os e-mails com mais transparência, responsabilidade e eficiência.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/132901/focalscope/vs/front)
12. **Salesforce Starter** — 4.4/5 (223 reviews) — Comece a usar um dos principais CRMs com o Salesforce Essentials, a solução tudo-em-um de serviços e vendas, por apenas US$ 25/usuário/mês.
    - [Ver perfil](https://www.capterra.pt/software/132665/salesforce-essentials)
    - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/132665/focalscope/vs/salesforce-essentials)
13. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs FocalScope](https://www.capterra.pt/compare/87908/127118/teamsupport/vs/focalscope)
14. **Efficy CRM** — 4.0/5 (90 reviews) — O CRM Efficy se adapta às necessidades do cliente (e não o contrário). O CRM Efficy permite que você cresça e desenvolva sua atividade comercial.
    - [Ver perfil](https://www.capterra.pt/software/149894/efficy-crm)
    - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/149894/focalscope/vs/efficy-crm)
15. **EngageBay CRM** — 4.7/5 (907 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
    - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
    - [Compare vs FocalScope](https://www.capterra.pt/compare/127118/178819/focalscope/vs/engagebay-marketing)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas de Tickets de TI](https://www.capterra.pt/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/127118/focalscope)
- [View Product Profile](https://www.capterra.pt/software/127118/focalscope)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/127118/focalscope> |
| de-AT | <https://www.capterra.at/alternatives/127118/focalscope> |
| de-CH | <https://www.capterra.ch/alternatives/127118/focalscope> |
| en | <https://www.capterra.com/p/127118/FocalScope/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127118/focalscope> |
| en-AU | <https://www.capterra.com.au/alternatives/127118/focalscope> |
| en-CA | <https://www.capterra.ca/alternatives/127118/focalscope> |
| en-GB | <https://www.capterra.co.uk/alternatives/127118/focalscope> |
| en-IE | <https://www.capterra.ie/alternatives/127118/focalscope> |
| en-IL | <https://www.capterra.co.il/alternatives/127118/focalscope> |
| en-IN | <https://www.capterra.in/alternatives/127118/focalscope> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127118/focalscope> |
| en-SG | <https://www.capterra.com.sg/alternatives/127118/focalscope> |
| en-ZA | <https://www.capterra.co.za/alternatives/127118/focalscope> |
| es | <https://www.capterra.es/alternatives/127118/focalscope> |
| es-AR | <https://www.capterra.com.ar/alternatives/127118/focalscope> |
| es-CL | <https://www.capterra.cl/alternatives/127118/focalscope> |
| es-CO | <https://www.capterra.co/alternatives/127118/focalscope> |
| es-CR | <https://www.capterra.co.cr/alternatives/127118/focalscope> |
| es-DO | <https://www.capterra.do/alternatives/127118/focalscope> |
| es-EC | <https://www.capterra.ec/alternatives/127118/focalscope> |
| es-MX | <https://www.capterra.mx/alternatives/127118/focalscope> |
| es-PA | <https://www.capterra.com.pa/alternatives/127118/focalscope> |
| es-PE | <https://www.capterra.pe/alternatives/127118/focalscope> |
| fr | <https://www.capterra.fr/alternatives/127118/focalscope> |
| fr-BE | <https://fr.capterra.be/alternatives/127118/focalscope> |
| fr-CA | <https://fr.capterra.ca/alternatives/127118/focalscope> |
| fr-LU | <https://www.capterra.lu/alternatives/127118/focalscope> |
| it | <https://www.capterra.it/alternatives/127118/focalscope> |
| nl | <https://www.capterra.nl/alternatives/127118/focalscope> |
| nl-BE | <https://www.capterra.be/alternatives/127118/focalscope> |
| pt | <https://www.capterra.com.br/alternatives/127118/focalscope> |
| pt-PT | <https://www.capterra.pt/alternatives/127118/focalscope> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"FocalScope","description":"Encontre as melhores alternativas ao FocalScope na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/127118/focalscope","about":{"@id":"https://www.capterra.pt/alternatives/127118/focalscope#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/127118/focalscope#breadcrumblist"},"@id":"https://www.capterra.pt/alternatives/127118/focalscope#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.pt/#website"},"inLanguage":"pt-PT","mainEntity":{"@id":"https://www.capterra.pt/alternatives/127118/focalscope#software"},"publisher":{"@id":"https://www.capterra.pt/#organization"}},{"name":"FocalScope","url":"https://www.capterra.pt/software/127118/focalscope","@id":"https://www.capterra.pt/software/127118/focalscope#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":28},"offers":{"price":"9","@type":"Offer"}},{"@id":"https://www.capterra.pt/alternatives/127118/focalscope#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Call Center","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"FocalScope","position":3,"item":"/software/127118/focalscope","@type":"ListItem"},{"name":"Alternativas ao FocalScope","position":4,"item":"https://www.capterra.pt/alternatives/127118/focalscope","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao FocalScope - Capterra Portugal 2026","@context":"https://schema.org","@id":"https://www.capterra.pt/alternatives/127118/focalscope#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.pt/software/136189/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.pt/software/113540/bitrix24","@type":"ListItem"},{"name":"Agile CRM","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.pt/software/135148/agile-crm","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.pt/software/169505/zoho-desk","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.pt/software/144040/tidio-chat","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.pt/software/62194/livechat","@type":"ListItem"},{"name":"CXone Mpower","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.pt/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Freshdesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.pt/software/124981/freshdesk","@type":"ListItem"},{"name":"Front","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.pt/software/132901/front","@type":"ListItem"},{"name":"Salesforce Starter","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e99de81a-e5c9-44af-9813-43549968f84d.png","url":"https://www.capterra.pt/software/132665/salesforce-essentials","@type":"ListItem"},{"name":"TeamSupport","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.pt/software/87908/teamsupport","@type":"ListItem"},{"name":"Efficy CRM","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.pt/software/149894/efficy-crm","@type":"ListItem"},{"name":"EngageBay CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.pt/software/178819/engagebay-marketing","@type":"ListItem"}],"numberOfItems":15}
</script>