---
description: Tudo sobre ScorebuddyCX: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScorebuddyCX - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [ScorebuddyCX](/software/124360/scorebuddy) > [Alternativas ao ScorebuddyCX](https://www.capterra.pt/alternatives/124360/scorebuddy)

# Alternativas ao ScorebuddyCX

Canonical: https://www.capterra.pt/alternatives/124360/scorebuddy

> Explore the top alternatives to ScorebuddyCX. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Playvox** — 4.8/5 (109 reviews) — Playvox, uma Suíte de Otimização de Agente para equipes de atendimento ao cliente para melhorar e inspirar a performance do agente.
   - [Ver perfil](https://www.capterra.pt/software/164542/playvox)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/164542/scorebuddy/vs/playvox)
2. **EvaluAgent** — 4.7/5 (20 reviews) — Reduza os custos operacionais e ofereça uma experiência aprimorada ao cliente, maximizando a garantia da qualidade e eliminando as planilhas.
   - [Ver perfil](https://www.capterra.pt/software/148526/evaluagent)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/148526/scorebuddy/vs/evaluagent)
3. **Genesys Cloud CX** — 4.3/5 (269 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/21409/124360/genesys-cloud/vs/scorebuddy)
4. **Five9** — 4.2/5 (487 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/132405/scorebuddy/vs/five9)
5. **NiCE CXone** — 4.2/5 (582 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/134775/scorebuddy/vs/incontact-call-center-software)
6. **Talkdesk** — 4.5/5 (734 reviews) — O Talkdesk é um software intuitivo de central de atendimento, baseado na nuvem, com recursos avançados, geração de relatórios abrangentes e integrações.
   - [Ver perfil](https://www.capterra.pt/software/132852/talkdesk)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/132852/scorebuddy/vs/talkdesk)
7. **Call Center Studio** — 4.5/5 (47 reviews) — Central de atendimento como serviço (CCaaS na sigla em inglês) de pagamento conforme o uso via internet, repleto de tudo o que suas operações precisam para se tornar uma base completa de experiência do cliente.
   - [Ver perfil](https://www.capterra.pt/software/176017/alotech)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/176017/scorebuddy/vs/alotech)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/102188/124360/liveagent/vs/scorebuddy)
9. **Bright Pattern** — 4.8/5 (104 reviews) — Fornecedora global de software de central de contato omnicanal baseado na nuvem.
   - [Ver perfil](https://www.capterra.pt/software/130369/bright-pattern)
   - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/130369/scorebuddy/vs/bright-pattern)
10. **Insightful** — 4.8/5 (253 reviews) — Segurança de endpoint para empresas que se preocupam com os dados: detecção de ameaças internas, prevenção de perda de dados, supervisão de funcionários e mais.
    - [Ver perfil](https://www.capterra.pt/software/142813/Insightful)
    - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/142813/scorebuddy/vs/Insightful)
11. **CloudTalk** — 4.4/5 (271 reviews) — O CloudTalk é um sistema telefônico baseado na nuvem para equipes de vendas e suporte ao cliente. Ele transforma a ligação em algo fácil e divertido. Obtenha sua avaliação gratuita hoje.
    - [Ver perfil](https://www.capterra.pt/software/182004/cloudtalk)
    - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/182004/scorebuddy/vs/cloudtalk)
12. **Balto** — 4.3/5 (11 reviews) — Entenda conversas telefônicas e alerte instantaneamente os representantes com o melhor a dizer em pontos de alto impacto da chamada.
    - [Ver perfil](https://www.capterra.pt/software/169149/balto)
    - [Compare vs ScorebuddyCX](https://www.capterra.pt/compare/124360/169149/scorebuddy/vs/balto)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Ferramentas de Controle de Qualidade](https://www.capterra.pt/directory/30099/quality-management/software)
- [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/124360/scorebuddy)
- [View Product Profile](https://www.capterra.pt/software/124360/scorebuddy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124360/scorebuddy> |
| de-AT | <https://www.capterra.at/alternatives/124360/scorebuddy> |
| de-CH | <https://www.capterra.ch/alternatives/124360/scorebuddy> |
| en | <https://www.capterra.com/p/226597/Scorebuddy/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124360/scorebuddy> |
| en-AU | <https://www.capterra.com.au/alternatives/124360/scorebuddy> |
| en-CA | <https://www.capterra.ca/alternatives/124360/scorebuddy> |
| en-GB | <https://www.capterra.co.uk/alternatives/124360/scorebuddy> |
| en-IE | <https://www.capterra.ie/alternatives/124360/scorebuddy> |
| en-IL | <https://www.capterra.co.il/alternatives/124360/scorebuddy> |
| en-IN | <https://www.capterra.in/alternatives/124360/scorebuddy> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124360/scorebuddy> |
| en-SG | <https://www.capterra.com.sg/alternatives/124360/scorebuddy> |
| en-ZA | <https://www.capterra.co.za/alternatives/124360/scorebuddy> |
| es | <https://www.capterra.es/alternatives/124360/scorebuddy> |
| es-AR | <https://www.capterra.com.ar/alternatives/124360/scorebuddy> |
| es-CL | <https://www.capterra.cl/alternatives/124360/scorebuddy> |
| es-CO | <https://www.capterra.co/alternatives/124360/scorebuddy> |
| es-CR | <https://www.capterra.co.cr/alternatives/124360/scorebuddy> |
| es-DO | <https://www.capterra.do/alternatives/124360/scorebuddy> |
| es-EC | <https://www.capterra.ec/alternatives/124360/scorebuddy> |
| es-MX | <https://www.capterra.mx/alternatives/124360/scorebuddy> |
| es-PA | <https://www.capterra.com.pa/alternatives/124360/scorebuddy> |
| es-PE | <https://www.capterra.pe/alternatives/124360/scorebuddy> |
| fr | <https://www.capterra.fr/alternatives/124360/scorebuddy> |
| fr-BE | <https://fr.capterra.be/alternatives/124360/scorebuddy> |
| fr-CA | <https://fr.capterra.ca/alternatives/124360/scorebuddy> |
| fr-LU | <https://www.capterra.lu/alternatives/124360/scorebuddy> |
| it | <https://www.capterra.it/alternatives/124360/scorebuddy> |
| ja | <https://www.capterra.jp/alternatives/124360/scorebuddy> |
| nl | <https://www.capterra.nl/alternatives/124360/scorebuddy> |
| nl-BE | <https://www.capterra.be/alternatives/124360/scorebuddy> |
| pt | <https://www.capterra.com.br/alternatives/124360/scorebuddy> |
| pt-PT | <https://www.capterra.pt/alternatives/124360/scorebuddy> |

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