---
description: Tudo sobre Ytel: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ytel - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Discagem Preditiva](/directory/30597/predictive-dialer/software) > [Ytel](/software/123451/x5-cloud-contact-center) > [Alternativas ao Ytel](https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center)

# Alternativas ao Ytel

Canonical: https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center

> Explore the top alternatives to Ytel. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Ytel](https://www.capterra.pt/compare/102188/123451/liveagent/vs/x5-cloud-contact-center)
2. **Amazon Connect** — 4.5/5 (96 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
   - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
   - [Compare vs Ytel](https://www.capterra.pt/compare/123451/1017140/x5-cloud-contact-center/vs/amazon-connect)
3. **NiCE CXone** — 4.2/5 (582 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs Ytel](https://www.capterra.pt/compare/123451/134775/x5-cloud-contact-center/vs/incontact-call-center-software)
4. **CallHippo** — 4.4/5 (693 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
   - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
   - [Compare vs Ytel](https://www.capterra.pt/compare/123451/159578/x5-cloud-contact-center/vs/callhippo)
5. **Convoso** — 4.5/5 (395 reviews) — Melhor discador F'ing. IYKYK. Disque 5K chamadas de uma só vez. Alcance clientes potenciais em 3 segundos. Gestão de chamadas e de máquina virtual totalmente integradas. Agende uma demonstração hoje.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs Ytel](https://www.capterra.pt/compare/76768/123451/cloud-predictive-dialer/vs/x5-cloud-contact-center)
6. **Five9** — 4.2/5 (487 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs Ytel](https://www.capterra.pt/compare/123451/132405/x5-cloud-contact-center/vs/five9)
7. **Genesys Cloud CX** — 4.3/5 (269 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs Ytel](https://www.capterra.pt/compare/21409/123451/genesys-cloud/vs/x5-cloud-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Proporcione uma experiência personalizada ao cliente em cada interação, em todos os canais, com o uContact, a solução de Contact Center em nuvem omnichannel da net2phone.
   - [Ver perfil](https://www.capterra.pt/software/115213/ucontact)
   - [Compare vs Ytel](https://www.capterra.pt/compare/115213/123451/ucontact/vs/x5-cloud-contact-center)
9. **XCALLY** — 4.8/5 (130 reviews) — Aumente a produtividade e maximize o tempo de conversação dos agentes com a discagem prévia, avançada, progressiva ou preditiva.
   - [Ver perfil](https://www.capterra.pt/software/136894/xcally)
   - [Compare vs Ytel](https://www.capterra.pt/compare/123451/136894/x5-cloud-contact-center/vs/xcally)
10. **RingCX** — 4.2/5 (263 reviews) — O RingCentral Contact Center oferece recursos omnicanal que permitem aos clientes decidir como desejam se envolver com a empresa.
    - [Ver perfil](https://www.capterra.pt/software/154951/ringcentral-contact-center)
    - [Compare vs Ytel](https://www.capterra.pt/compare/123451/154951/x5-cloud-contact-center/vs/ringcentral-contact-center)
11. **CloudTalk** — 4.4/5 (271 reviews) — O CloudTalk é um sistema telefônico baseado na nuvem para equipes de vendas e suporte ao cliente. Ele transforma a ligação em algo fácil e divertido. Obtenha sua avaliação gratuita hoje.
    - [Ver perfil](https://www.capterra.pt/software/182004/cloudtalk)
    - [Compare vs Ytel](https://www.capterra.pt/compare/123451/182004/x5-cloud-contact-center/vs/cloudtalk)
12. **Dialpad** — 4.2/5 (571 reviews) — O Dialpad Sell é um discador de vendas eficaz que acelera o período inicial das operações e torna os representantes mais produtivos usando a tecnologia Voice Intelligence.
    - [Ver perfil](https://www.capterra.pt/software/190976/dialpad-sell)
    - [Compare vs Ytel](https://www.capterra.pt/compare/123451/190976/x5-cloud-contact-center/vs/dialpad-sell)
13. **Squaretalk** — 4.8/5 (127 reviews) — Reduza o tempo de inatividade e as chamadas improdutivas, alcance o público ideal e tome decisões baseadas em dados com o discador preditivo do Squaretalk.
    - [Ver perfil](https://www.capterra.pt/software/219046/squaretalk-matrix)
    - [Compare vs Ytel](https://www.capterra.pt/compare/123451/219046/x5-cloud-contact-center/vs/squaretalk-matrix)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Uma das melhores soluções de discagem automática e CRM de telemarketing. 15 milhões de clientes no mundo todo. Edições para nuvem, dispositivo móvel, código aberto.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Ytel](https://www.capterra.pt/compare/113540/123451/bitrix24/vs/x5-cloud-contact-center)
15. **Talkdesk** — 4.5/5 (734 reviews) — O Talkdesk é um software intuitivo de central de atendimento, baseado na nuvem, com recursos avançados, geração de relatórios abrangentes e integrações.
    - [Ver perfil](https://www.capterra.pt/software/132852/talkdesk)
    - [Compare vs Ytel](https://www.capterra.pt/compare/123451/132852/x5-cloud-contact-center/vs/talkdesk)

## Categorias relacionadas

- [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)
- [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software)
- [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center)
- [View Product Profile](https://www.capterra.pt/software/123451/x5-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/123451/x5-cloud-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/123451/x5-cloud-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/123451/x5-cloud-contact-center> |
| en | <https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/123451/x5-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/123451/x5-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/123451/x5-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/123451/x5-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/123451/x5-cloud-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/123451/x5-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/123451/x5-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/123451/x5-cloud-contact-center> |
| es | <https://www.capterra.es/alternatives/123451/x5-cloud-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/123451/x5-cloud-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/123451/x5-cloud-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/123451/x5-cloud-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/123451/x5-cloud-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/123451/x5-cloud-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/123451/x5-cloud-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/123451/x5-cloud-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/123451/x5-cloud-contact-center> |
| fr | <https://www.capterra.fr/alternatives/123451/x5-cloud-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/123451/x5-cloud-contact-center> |
| it | <https://www.capterra.it/alternatives/123451/x5-cloud-contact-center> |
| nl | <https://www.capterra.nl/alternatives/123451/x5-cloud-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/123451/x5-cloud-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center> |

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