---
description: Tudo sobre Cherwell Service Management: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cherwell Service Management - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software ITSM](/directory/30676/itsm/software) > [Cherwell Service Management](/software/121158/cherwell-software) > [Alternativas ao Cherwell Service Management](https://www.capterra.pt/alternatives/121158/cherwell-software)

# Alternativas ao Cherwell Service Management

Canonical: https://www.capterra.pt/alternatives/121158/cherwell-software

> Explore the top alternatives to Cherwell Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/132997/cherwell-software/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/124981/cherwell-software/vs/freshdesk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/102188/121158/liveagent/vs/cherwell-software)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/164283/cherwell-software/vs/zendesk)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/169505/cherwell-software/vs/zoho-desk)
6. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/107225/121158/sysaid/vs/cherwell-software)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/138769/cherwell-software/vs/jira-service-management)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
   - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/179501/cherwell-software/vs/manageengine-service-desk-plus)
9. **Zoho CRM** — 4.3/5 (6964 reviews) — O Zoho CRM oferece às organizações uma solução completa de gestão do ciclo de vida de relacionamento com clientes.
   - [Ver perfil](https://www.capterra.pt/software/155928/zoho-crm)
   - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/155928/cherwell-software/vs/zoho-crm)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.
    - [Ver perfil](https://www.capterra.pt/software/157279/dynamics-365)
    - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/157279/cherwell-software/vs/dynamics-365)
11. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [Ver perfil](https://www.capterra.pt/software/192052/servicenow-customer-service-management)
    - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/192052/cherwell-software/vs/servicenow-customer-service-management)
12. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
    - [Ver perfil](https://www.capterra.pt/software/135148/agile-crm)
    - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/135148/cherwell-software/vs/agile-crm)
13. **OTRS** — 4.4/5 (96 reviews) — Suíte de gerenciamento de serviços gerenciados que inclui tíquetes, automação e notificação de fluxo de trabalho para ITSM, atendimento ao cliente e segurança.
    - [Ver perfil](https://www.capterra.pt/software/127284/otrs)
    - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/121158/127284/cherwell-software/vs/otrs)
14. **Issuetrak** — 4.6/5 (205 reviews) — A Issuetrak ajuda a gerenciar tíquetes e solicitações do início à resolução. Flexível, personalizável e fácil de usar. Nuvem ou no local.
    - [Ver perfil](https://www.capterra.pt/software/16499/issuetrak)
    - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/16499/121158/issuetrak/vs/cherwell-software)
15. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs Cherwell Service Management](https://www.capterra.pt/compare/87908/121158/teamsupport/vs/cherwell-software)

## Categorias relacionadas

- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)
- [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software)
- [Software de Gestão de Portfólios de Projeto](https://www.capterra.pt/directory/30862/project-portfolio-management/software)
- [Software de Gestão de Projetos sem Fins Lucrativos](https://www.capterra.pt/directory/32439/project-management-software-for-nonprofits/software)
- [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/121158/cherwell-software)
- [View Product Profile](https://www.capterra.pt/software/121158/cherwell-software)

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