---
description: Tudo sobre CX Genie: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CX Genie - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Workflow](/directory/30091/workflow-management/software) > [CX Genie](/software/1069278/CX-Genie) > [Alternativas ao CX Genie](https://www.capterra.pt/alternatives/1069278/CX-Genie)

# Alternativas ao CX Genie

Canonical: https://www.capterra.pt/alternatives/1069278/CX-Genie

> Explore the top alternatives to CX Genie. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/144040/1069278/tidio-chat/vs/CX-Genie)
2. **ChatGPT** — 4.4/5 (355 reviews) — O ChatGPT é uma ferramenta de processamento de linguagem natural que aproveita a funcionalidade de IA e ajuda os usuários a conversar com chatbots como humanos.
   - [Ver perfil](https://www.capterra.pt/software/1049484/chatgpt)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/1049484/1069278/chatgpt/vs/CX-Genie)
3. **Wati** — 4.6/5 (203 reviews) — Solução de API do WhatsApp de ponta a ponta, desenvolvida para pequenas e médias empresas para vendas, marketing e suporte ao cliente eficientes.
   - [Ver perfil](https://www.capterra.pt/software/204314/wati)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/204314/1069278/wati/vs/CX-Genie)
4. **Intercom** — 4.5/5 (1133 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/134347/1069278/intercom/vs/CX-Genie)
5. **Zipchat** — 4.8/5 (26 reviews) — Chatbot de IA para e-commerce que aumenta conversões em 5x, automatiza suporte e impulsiona vendas com interação proativa 24/7.
   - [Ver perfil](https://www.capterra.pt/software/1056535/zipchat)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/1056535/1069278/zipchat/vs/CX-Genie)
6. **LiveAgent** — 4.7/5 (1781 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/102188/1069278/liveagent/vs/CX-Genie)
7. **Freshchat** — 4.1/5 (120 reviews) — O Freshchat é um software moderno de mensagens para equipes de relacionamento com o cliente conversarem com clientes atuais e em potencial em todos os canais.
   - [Ver perfil](https://www.capterra.pt/software/158117/freshchat)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/158117/1069278/freshchat/vs/CX-Genie)
8. **Hiver** — 4.7/5 (147 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. O programa permite que as equipes colaborem sem esforço em caixas de entrada compartilhadas.
   - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/142975/1069278/hiver/vs/CX-Genie)
9. **Kustomer** — 4.6/5 (79 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/158128/1069278/kustomer/vs/CX-Genie)
10. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/156723/1069278/gladly/vs/CX-Genie)
11. **Front** — 4.5/5 (286 reviews) — O Front facilita o trabalho. Ele traz todas as mensagens, aplicativos e colegas de equipe em uma caixa de entrada.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/132901/1069278/front/vs/CX-Genie)
12. **Froged** — 4.5/5 (56 reviews) — Melhore o sucesso do cliente e o suporte ao cliente e dinamize os clientes ao longo de todo o ciclo de vida em uma única plataforma.
    - [Ver perfil](https://www.capterra.pt/software/196490/froged)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/196490/1069278/froged/vs/CX-Genie)
13. **Crisp** — 4.6/5 (147 reviews) — Uma plataforma tudo-em-um de comunicação multicanal.
    - [Ver perfil](https://www.capterra.pt/software/151292/crisp)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/151292/1069278/crisp/vs/CX-Genie)
14. **Amazon Connect** — 4.5/5 (93 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
    - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/1017140/1069278/amazon-connect/vs/CX-Genie)

## Categorias relacionadas

- [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1069278/CX-Genie)
- [View Product Profile](https://www.capterra.pt/software/1069278/CX-Genie)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1069278/CX-Genie> |
| de-AT | <https://www.capterra.at/alternatives/1069278/CX-Genie> |
| de-CH | <https://www.capterra.ch/alternatives/1069278/CX-Genie> |
| en | <https://www.capterra.com/p/10022689/CX-Genie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1069278/CX-Genie> |
| en-AU | <https://www.capterra.com.au/alternatives/1069278/CX-Genie> |
| en-CA | <https://www.capterra.ca/alternatives/1069278/CX-Genie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1069278/CX-Genie> |
| en-IE | <https://www.capterra.ie/alternatives/1069278/CX-Genie> |
| en-IL | <https://www.capterra.co.il/alternatives/1069278/CX-Genie> |
| en-IN | <https://www.capterra.in/alternatives/1069278/CX-Genie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1069278/CX-Genie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1069278/CX-Genie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1069278/CX-Genie> |
| es | <https://www.capterra.es/alternatives/1069278/CX-Genie> |
| es-AR | <https://www.capterra.com.ar/alternatives/1069278/CX-Genie> |
| es-CL | <https://www.capterra.cl/alternatives/1069278/CX-Genie> |
| es-CO | <https://www.capterra.co/alternatives/1069278/CX-Genie> |
| es-CR | <https://www.capterra.co.cr/alternatives/1069278/CX-Genie> |
| es-DO | <https://www.capterra.do/alternatives/1069278/CX-Genie> |
| es-EC | <https://www.capterra.ec/alternatives/1069278/CX-Genie> |
| es-MX | <https://www.capterra.mx/alternatives/1069278/CX-Genie> |
| es-PA | <https://www.capterra.com.pa/alternatives/1069278/CX-Genie> |
| es-PE | <https://www.capterra.pe/alternatives/1069278/CX-Genie> |
| fr | <https://www.capterra.fr/alternatives/1069278/CX-Genie> |
| fr-BE | <https://fr.capterra.be/alternatives/1069278/CX-Genie> |
| fr-CA | <https://fr.capterra.ca/alternatives/1069278/CX-Genie> |
| fr-LU | <https://www.capterra.lu/alternatives/1069278/CX-Genie> |
| it | <https://www.capterra.it/alternatives/1069278/CX-Genie> |
| ja | <https://www.capterra.jp/alternatives/1069278/CX-Genie> |
| nl | <https://www.capterra.nl/alternatives/1069278/CX-Genie> |
| nl-BE | <https://www.capterra.be/alternatives/1069278/CX-Genie> |
| pt | <https://www.capterra.com.br/alternatives/1069278/CX-Genie> |
| pt-PT | <https://www.capterra.pt/alternatives/1069278/CX-Genie> |

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