---
description: Tudo sobre CX Genie: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CX Genie - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [CX Genie](/software/1069278/CX-Genie) > [Alternativas ao CX Genie](https://www.capterra.pt/alternatives/1069278/CX-Genie)

# Alternativas ao CX Genie

Canonical: https://www.capterra.pt/alternatives/1069278/CX-Genie

> Explore the top alternatives to CX Genie. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ChatGPT** — 4.4/5 (404 reviews) — O ChatGPT é uma ferramenta de processamento de linguagem natural que aproveita a funcionalidade de IA e ajuda os usuários a conversar com chatbots como humanos.
   - [Ver perfil](https://www.capterra.pt/software/1049484/chatgpt)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/1049484/1069278/chatgpt/vs/CX-Genie)
2. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de suporte técnico que permite oferecer suporte ao cliente e gerar vendas com bate-papo ao vivo e chatbots.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/144040/1069278/tidio-chat/vs/CX-Genie)
3. **Wati** — 4.6/5 (207 reviews) — Solução de API do WhatsApp de ponta a ponta, desenvolvida para pequenas e médias empresas para vendas, marketing e suporte ao cliente eficientes.
   - [Ver perfil](https://www.capterra.pt/software/204314/wati)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/204314/1069278/wati/vs/CX-Genie)
4. **Freshchat** — 4.2/5 (173 reviews) — O Freshchat é um software moderno de mensagens para equipes de relacionamento com o cliente conversarem com clientes atuais e em potencial em todos os canais.
   - [Ver perfil](https://www.capterra.pt/software/158117/freshchat)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/158117/1069278/freshchat/vs/CX-Genie)
5. **Zipchat** — 4.8/5 (26 reviews) — Chatbot de IA para e-commerce que aumenta conversões em 5x, automatiza suporte e impulsiona vendas com interação proativa 24/7.
   - [Ver perfil](https://www.capterra.pt/software/1056535/zipchat)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/1056535/1069278/zipchat/vs/CX-Genie)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Comece gratuitamente com o LiveAgent e construa relacionamentos sólidos com os clientes com uma ferramenta de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/102188/1069278/liveagent/vs/CX-Genie)
7. **Hiver** — 4.7/5 (148 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. Com o Hiver, as equipes podem colaborar em contas de e-mail compartilhadas.
   - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/142975/1069278/hiver/vs/CX-Genie)
8. **Celoxis** — 4.5/5 (567 reviews) — O Celoxis é uma solução premiada, acessível e tudo-em-um de gestão de projetos e colaboração para equipes de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/5923/celoxis)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/5923/1069278/celoxis/vs/CX-Genie)
9. **Kustomer** — 4.7/5 (80 reviews) — Kustomer é a plataforma omnicanal de central de atendimento para empresas focadas em oferecer experiências notáveis, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs CX Genie](https://www.capterra.pt/compare/158128/1069278/kustomer/vs/CX-Genie)
10. **Amazon Connect** — 4.5/5 (96 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
    - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/1017140/1069278/amazon-connect/vs/CX-Genie)
11. **Gladly** — 4.8/5 (140 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/156723/1069278/gladly/vs/CX-Genie)
12. **Crisp** — 4.6/5 (148 reviews) — Uma plataforma tudo-em-um de suporte ao cliente
    - [Ver perfil](https://www.capterra.pt/software/151292/crisp)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/151292/1069278/crisp/vs/CX-Genie)
13. **Front** — 4.5/5 (291 reviews) — Transforme o e-mail em uma solução de Help desk. Rápido e fácil, como e-mail, mas com as ferramentas necessárias para reduzir os tempos de resposta do agente.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/132901/1069278/front/vs/CX-Genie)
14. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [Ver perfil](https://www.capterra.pt/software/192052/servicenow-customer-service-management)
    - [Compare vs CX Genie](https://www.capterra.pt/compare/192052/1069278/servicenow-customer-service-management/vs/CX-Genie)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)
- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)
- [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software)
- [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1069278/CX-Genie)
- [View Product Profile](https://www.capterra.pt/software/1069278/CX-Genie)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1069278/CX-Genie> |
| de-AT | <https://www.capterra.at/alternatives/1069278/CX-Genie> |
| de-CH | <https://www.capterra.ch/alternatives/1069278/CX-Genie> |
| en | <https://www.capterra.com/p/10022689/CX-Genie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1069278/CX-Genie> |
| en-AU | <https://www.capterra.com.au/alternatives/1069278/CX-Genie> |
| en-CA | <https://www.capterra.ca/alternatives/1069278/CX-Genie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1069278/CX-Genie> |
| en-IE | <https://www.capterra.ie/alternatives/1069278/CX-Genie> |
| en-IL | <https://www.capterra.co.il/alternatives/1069278/CX-Genie> |
| en-IN | <https://www.capterra.in/alternatives/1069278/CX-Genie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1069278/CX-Genie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1069278/CX-Genie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1069278/CX-Genie> |
| es | <https://www.capterra.es/alternatives/1069278/CX-Genie> |
| es-AR | <https://www.capterra.com.ar/alternatives/1069278/CX-Genie> |
| es-CL | <https://www.capterra.cl/alternatives/1069278/CX-Genie> |
| es-CO | <https://www.capterra.co/alternatives/1069278/CX-Genie> |
| es-CR | <https://www.capterra.co.cr/alternatives/1069278/CX-Genie> |
| es-DO | <https://www.capterra.do/alternatives/1069278/CX-Genie> |
| es-EC | <https://www.capterra.ec/alternatives/1069278/CX-Genie> |
| es-MX | <https://www.capterra.mx/alternatives/1069278/CX-Genie> |
| es-PA | <https://www.capterra.com.pa/alternatives/1069278/CX-Genie> |
| es-PE | <https://www.capterra.pe/alternatives/1069278/CX-Genie> |
| fr | <https://www.capterra.fr/alternatives/1069278/CX-Genie> |
| fr-BE | <https://fr.capterra.be/alternatives/1069278/CX-Genie> |
| fr-CA | <https://fr.capterra.ca/alternatives/1069278/CX-Genie> |
| fr-LU | <https://www.capterra.lu/alternatives/1069278/CX-Genie> |
| it | <https://www.capterra.it/alternatives/1069278/CX-Genie> |
| ja | <https://www.capterra.jp/alternatives/1069278/CX-Genie> |
| nl | <https://www.capterra.nl/alternatives/1069278/CX-Genie> |
| nl-BE | <https://www.capterra.be/alternatives/1069278/CX-Genie> |
| pt | <https://www.capterra.com.br/alternatives/1069278/CX-Genie> |
| pt-PT | <https://www.capterra.pt/alternatives/1069278/CX-Genie> |

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