---
description: Tudo sobre Vonage Contact Center: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vonage Contact Center - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [Vonage Contact Center](/software/104649/contactworld) > [Alternativas ao Vonage Contact Center](https://www.capterra.pt/alternatives/104649/contactworld)

# Alternativas ao Vonage Contact Center

Canonical: https://www.capterra.pt/alternatives/104649/contactworld

> Explore the top alternatives to Vonage Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — O 3CX é uma solução de central de atendimento tudo-em-um para chamadas e bate-papos. Inclui filas de chamadas, geração de relatórios, gravação e integração com CRM.
   - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/158704/contactworld/vs/3cx)
2. **VoIP.ms** — 4.8/5 (697 reviews) — Plataforma de comunicação de autoatendimento completa que oferece uma solução de telefonia hospedada e entroncamento SIP com um preço pago conforme o uso.
   - [Ver perfil](https://www.capterra.pt/software/203084/voip-ms)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/203084/contactworld/vs/voip-ms)
3. **Nextiva** — 4.6/5 (914 reviews) — O Nextiva Chat permite aumentar a receita, fornecer serviços mais rápidos e impulsionar a eficiência. Interaja facilmente com clientes e clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/175788/nextiva)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/175788/contactworld/vs/nextiva)
4. **Telnyx Suite** — 4.8/5 (195 reviews) — O Telnyx presta serviços de voz, mensagem e IP para aplicativos e empresas de comunicação de última geração.
   - [Ver perfil](https://www.capterra.pt/software/173804/telnyx)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/173804/contactworld/vs/telnyx)
5. **Five9** — 4.2/5 (481 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/132405/contactworld/vs/five9)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O Genesys Cloud CX simplifica o relacionamento com o cliente. Conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o engajamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/21409/104649/genesys-cloud/vs/contactworld)
7. **Bitrix24** — 4.2/5 (984 reviews) — O Bitrix24 é um dos principais softwares de call center e CRM. Mais de 15 milhões de empresas usam a plataforma todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/113540/contactworld/vs/bitrix24)
8. **RingCX** — 4.2/5 (253 reviews) — O RingCentral Contact Center oferece recursos omnicanal que permitem aos clientes decidir como desejam se envolver com a empresa.
   - [Ver perfil](https://www.capterra.pt/software/154951/ringcentral-contact-center)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/154951/contactworld/vs/ringcentral-contact-center)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/134775/contactworld/vs/incontact-call-center-software)
10. **RingEX** — 4.2/5 (1201 reviews) — A gravação automática de chamadas do RingCentral é fácil de configurar e permite até 100 mil gravações por conta. Baixe e reproduza por até 90 dias.
    - [Ver perfil](https://www.capterra.pt/software/132178/ringcentral-mvp)
    - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/132178/contactworld/vs/ringcentral-mvp)
11. **LiveAgent** — 4.7/5 (1753 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
    - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
    - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/102188/104649/liveagent/vs/contactworld)
12. **Twilio** — 4.4/5 (501 reviews) — O Twilio Flex é uma plataforma de central de contato na nuvem totalmente programável que oferece às empresas o controle completo em cada camada da pilha.
    - [Ver perfil](https://www.capterra.pt/software/180158/twilio-communications-platform)
    - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/180158/contactworld/vs/twilio-communications-platform)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Aumente o poder da sua equipe de call center com uma plataforma que mantém toda a comunicação com os clientes em um só lugar.
    - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
    - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/164283/contactworld/vs/zendesk)
14. **Dialpad** — 4.2/5 (562 reviews) — O Dialpad Sell é um discador de vendas eficaz que acelera o período inicial das operações e torna os representantes mais produtivos usando a tecnologia Voice Intelligence.
    - [Ver perfil](https://www.capterra.pt/software/190976/dialpad-sell)
    - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/190976/contactworld/vs/dialpad-sell)
15. **Zoho Desk** — 4.5/5 (2211 reviews) — O Zoho Desk pode ajudar as empresas a gerenciar a comunicação com o cliente por telefone, e-mail, bate-papo ao vivo, SMS, mídias sociais e mais.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Vonage Contact Center](https://www.capterra.pt/compare/104649/169505/contactworld/vs/zoho-desk)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)
- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/104649/contactworld)
- [View Product Profile](https://www.capterra.pt/software/104649/contactworld)

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| pt | <https://www.capterra.com.br/alternatives/104649/contactworld> |
| pt-PT | <https://www.capterra.pt/alternatives/104649/contactworld> |

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