---
description: Tudo sobre Desku: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Desku - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Desku](/software/1037380/desku) > [Alternativas ao Desku](https://www.capterra.pt/alternatives/1037380/desku)

# Alternativas ao Desku

Canonical: https://www.capterra.pt/alternatives/1037380/desku

> Explore the top alternatives to Desku. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Desku](https://www.capterra.pt/compare/124981/1037380/freshdesk/vs/desku)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Desku](https://www.capterra.pt/compare/102188/1037380/liveagent/vs/desku)
3. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Desku](https://www.capterra.pt/compare/144040/1037380/tidio-chat/vs/desku)
4. **Froged** — 4.5/5 (56 reviews) — Melhore o sucesso do cliente e o suporte ao cliente e dinamize os clientes ao longo de todo o ciclo de vida em uma única plataforma.
   - [Ver perfil](https://www.capterra.pt/software/196490/froged)
   - [Compare vs Desku](https://www.capterra.pt/compare/196490/1037380/froged/vs/desku)
5. **Kustomer** — 4.7/5 (80 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs Desku](https://www.capterra.pt/compare/158128/1037380/kustomer/vs/desku)
6. **Hiver** — 4.7/5 (148 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. O programa permite que as equipes colaborem sem esforço em caixas de entrada compartilhadas.
   - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
   - [Compare vs Desku](https://www.capterra.pt/compare/142975/1037380/hiver/vs/desku)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Desku](https://www.capterra.pt/compare/164283/1037380/zendesk/vs/desku)
8. **Genesys Cloud CX** — 4.3/5 (269 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs Desku](https://www.capterra.pt/compare/21409/1037380/genesys-cloud/vs/desku)
9. **HelpCrunch** — 4.8/5 (195 reviews) — A HelpCrunch é uma plataforma de comunicação com o cliente com uma das melhores classificações. Aumente as conversões e as vendas, melhore o suporte e cresça mais rápido\!
   - [Ver perfil](https://www.capterra.pt/software/146516/helpcrunch)
   - [Compare vs Desku](https://www.capterra.pt/compare/146516/1037380/helpcrunch/vs/desku)
10. **CX Genie** — 4.0/5 (2 reviews) — Uma plataforma sem código e com tecnologia de IA para automatizar, gerenciar e otimizar o suporte ao cliente, reduzindo os tempos de resposta e aumentando a satisfação.
    - [Ver perfil](https://www.capterra.pt/software/1069278/CX-Genie)
    - [Compare vs Desku](https://www.capterra.pt/compare/1037380/1069278/desku/vs/CX-Genie)
11. **LiveChat** — 4.6/5 (1728 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
    - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
    - [Compare vs Desku](https://www.capterra.pt/compare/62194/1037380/livechat/vs/desku)
12. **Freshchat** — 4.2/5 (173 reviews) — O Freshchat é um software moderno de mensagens para equipes de relacionamento com o cliente conversarem com clientes atuais e em potencial em todos os canais.
    - [Ver perfil](https://www.capterra.pt/software/158117/freshchat)
    - [Compare vs Desku](https://www.capterra.pt/compare/158117/1037380/freshchat/vs/desku)
13. **Bitrix24** — 4.2/5 (1005 reviews) — Solução de alta qualidade projetada para vendas, colaboração, comunicação, redes sociais e gestão de fluxo de trabalho.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Desku](https://www.capterra.pt/compare/113540/1037380/bitrix24/vs/desku)
14. **Zoho Desk** — 4.5/5 (2216 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Desku](https://www.capterra.pt/compare/169505/1037380/zoho-desk/vs/desku)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ofereça serviços de missão crítica mais rapidamente com a gestão de incidentes.
    - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
    - [Compare vs Desku](https://www.capterra.pt/compare/136189/1037380/salesforce/vs/desku)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1037380/desku)
- [View Product Profile](https://www.capterra.pt/software/1037380/desku)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/275845/Desku/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1037380/desku> |
| en-AU | <https://www.capterra.com.au/alternatives/1037380/desku> |
| en-CA | <https://www.capterra.ca/alternatives/1037380/desku> |
| en-GB | <https://www.capterra.co.uk/alternatives/1037380/desku> |
| en-IE | <https://www.capterra.ie/alternatives/1037380/desku> |
| en-IL | <https://www.capterra.co.il/alternatives/1037380/desku> |
| en-IN | <https://www.capterra.in/alternatives/1037380/desku> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1037380/desku> |
| en-SG | <https://www.capterra.com.sg/alternatives/1037380/desku> |
| en-ZA | <https://www.capterra.co.za/alternatives/1037380/desku> |
| es | <https://www.capterra.es/alternatives/1037380/desku> |
| es-AR | <https://www.capterra.com.ar/alternatives/1037380/desku> |
| es-CL | <https://www.capterra.cl/alternatives/1037380/desku> |
| es-CO | <https://www.capterra.co/alternatives/1037380/desku> |
| es-CR | <https://www.capterra.co.cr/alternatives/1037380/desku> |
| es-DO | <https://www.capterra.do/alternatives/1037380/desku> |
| es-EC | <https://www.capterra.ec/alternatives/1037380/desku> |
| es-MX | <https://www.capterra.mx/alternatives/1037380/desku> |
| es-PA | <https://www.capterra.com.pa/alternatives/1037380/desku> |
| es-PE | <https://www.capterra.pe/alternatives/1037380/desku> |
| fr | <https://www.capterra.fr/alternatives/1037380/desku> |
| fr-BE | <https://fr.capterra.be/alternatives/1037380/desku> |
| fr-CA | <https://fr.capterra.ca/alternatives/1037380/desku> |
| fr-LU | <https://www.capterra.lu/alternatives/1037380/desku> |
| pl | <https://www.capterra.pl/alternatives/1037380/desku> |
| pt | <https://www.capterra.com.br/alternatives/1037380/desku> |
| pt-PT | <https://www.capterra.pt/alternatives/1037380/desku> |

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