---
description: Tudo sobre Desku: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Desku - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Desku](/software/1037380/desku) > [Alternativas ao Desku](https://www.capterra.pt/alternatives/1037380/desku)

# Alternativas ao Desku

Canonical: https://www.capterra.pt/alternatives/1037380/desku

> Explore the top alternatives to Desku. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Desku](https://www.capterra.pt/compare/124981/1037380/freshdesk/vs/desku)
2. **LiveAgent** — 4.7/5 (1786 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Desku](https://www.capterra.pt/compare/102188/1037380/liveagent/vs/desku)
3. **Intercom** — 4.5/5 (1134 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs Desku](https://www.capterra.pt/compare/134347/1037380/intercom/vs/desku)
4. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs Desku](https://www.capterra.pt/compare/144040/1037380/tidio-chat/vs/desku)
5. **Froged** — 4.5/5 (56 reviews) — Forneça documentos úteis e atualizações de produtos e gerencie conversas com clientes em um widget eficaz.
   - [Ver perfil](https://www.capterra.pt/software/196490/froged)
   - [Compare vs Desku](https://www.capterra.pt/compare/196490/1037380/froged/vs/desku)
6. **Hiver** — 4.7/5 (148 reviews) — O Hiver ajuda a gerenciar o suporte ao cliente e as vendas diretamente no Gmail. O programa permite que as equipes colaborem sem esforço em caixas de entrada compartilhadas.
   - [Ver perfil](https://www.capterra.pt/software/142975/hiver)
   - [Compare vs Desku](https://www.capterra.pt/compare/142975/1037380/hiver/vs/desku)
7. **Kustomer** — 4.6/5 (79 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs Desku](https://www.capterra.pt/compare/158128/1037380/kustomer/vs/desku)
8. **Zendesk Suite** — 4.4/5 (4083 reviews) — O software de chat ao vivo da Zendesk facilita o CRM conversacional com uma experiência personalizada de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Desku](https://www.capterra.pt/compare/164283/1037380/zendesk/vs/desku)
9. **CX Genie** — 4.0/5 (2 reviews) — Uma plataforma sem código e com tecnologia de IA para automatizar, gerenciar e otimizar o suporte ao cliente, reduzindo os tempos de resposta e aumentando a satisfação.
   - [Ver perfil](https://www.capterra.pt/software/1069278/CX-Genie)
   - [Compare vs Desku](https://www.capterra.pt/compare/1037380/1069278/desku/vs/CX-Genie)
10. **Sprinklr** — 4.3/5 (91 reviews) — O Sprinklr é uma plataforma de software empresarial criada para gerenciar as experiências dos clientes em escala.
    - [Ver perfil](https://www.capterra.pt/software/131274/sprinklr-platform)
    - [Compare vs Desku](https://www.capterra.pt/compare/131274/1037380/sprinklr-platform/vs/desku)
11. **Freshchat** — 4.2/5 (145 reviews) — O Freshchat é um software moderno de mensagens para equipes de relacionamento com o cliente conversarem com clientes atuais e em potencial em todos os canais.
    - [Ver perfil](https://www.capterra.pt/software/158117/freshchat)
    - [Compare vs Desku](https://www.capterra.pt/compare/158117/1037380/freshchat/vs/desku)
12. **Lime Connect** — 4.6/5 (647 reviews) — Bate-papo ao vivo para suporte pela Internet, celular e mensagem. Ajude os clientes quando for importante, onde for importante.
    - [Ver perfil](https://www.capterra.pt/software/131558/userlike-live-chat)
    - [Compare vs Desku](https://www.capterra.pt/compare/131558/1037380/userlike-live-chat/vs/desku)
13. **Bitrix24** — 4.2/5 (997 reviews) — Software gratuito de bate-papo ao vivo e central de atendimento usado por mais de 15 milhões de empresas. Também vem com CRM e marketing por e-mail gratuitos.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs Desku](https://www.capterra.pt/compare/113540/1037380/bitrix24/vs/desku)
14. **Zoho Desk** — 4.5/5 (2213 reviews) — Widgets integráveis de bate-papo ao vivo do Zoho Desk para a equipe de atendimento ao cliente. Agora você pode ajudar os clientes pelo site e pelos aplicativos.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs Desku](https://www.capterra.pt/compare/169505/1037380/zoho-desk/vs/desku)
15. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Combine bate-papo com clientes e funcionários com a solução unificada Genesys PureCloud, que unifica a comunicação em toda a empresa.
    - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
    - [Compare vs Desku](https://www.capterra.pt/compare/21409/1037380/genesys-cloud/vs/desku)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.capterra.pt/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1037380/desku)
- [View Product Profile](https://www.capterra.pt/software/1037380/desku)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/275845/Desku/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1037380/desku> |
| en-AU | <https://www.capterra.com.au/alternatives/1037380/desku> |
| en-CA | <https://www.capterra.ca/alternatives/1037380/desku> |
| en-GB | <https://www.capterra.co.uk/alternatives/1037380/desku> |
| en-IE | <https://www.capterra.ie/alternatives/1037380/desku> |
| en-IL | <https://www.capterra.co.il/alternatives/1037380/desku> |
| en-IN | <https://www.capterra.in/alternatives/1037380/desku> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1037380/desku> |
| en-SG | <https://www.capterra.com.sg/alternatives/1037380/desku> |
| en-ZA | <https://www.capterra.co.za/alternatives/1037380/desku> |
| es | <https://www.capterra.es/alternatives/1037380/desku> |
| es-AR | <https://www.capterra.com.ar/alternatives/1037380/desku> |
| es-CL | <https://www.capterra.cl/alternatives/1037380/desku> |
| es-CO | <https://www.capterra.co/alternatives/1037380/desku> |
| es-CR | <https://www.capterra.co.cr/alternatives/1037380/desku> |
| es-DO | <https://www.capterra.do/alternatives/1037380/desku> |
| es-EC | <https://www.capterra.ec/alternatives/1037380/desku> |
| es-MX | <https://www.capterra.mx/alternatives/1037380/desku> |
| es-PA | <https://www.capterra.com.pa/alternatives/1037380/desku> |
| es-PE | <https://www.capterra.pe/alternatives/1037380/desku> |
| fr | <https://www.capterra.fr/alternatives/1037380/desku> |
| fr-BE | <https://fr.capterra.be/alternatives/1037380/desku> |
| fr-CA | <https://fr.capterra.ca/alternatives/1037380/desku> |
| fr-LU | <https://www.capterra.lu/alternatives/1037380/desku> |
| pl | <https://www.capterra.pl/alternatives/1037380/desku> |
| pt | <https://www.capterra.com.br/alternatives/1037380/desku> |
| pt-PT | <https://www.capterra.pt/alternatives/1037380/desku> |

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