---
description: Tudo sobre Vocalcom Salesforce Edition: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vocalcom Salesforce Edition - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software para Central de Atendimentos](/directory/32035/contact-center/software) > [Vocalcom Salesforce Edition](/software/1022658/vocalcom-salesforce-edition) > [Alternativas ao Vocalcom Salesforce Edition](https://www.capterra.pt/alternatives/1022658/vocalcom-salesforce-edition)

# Alternativas ao Vocalcom Salesforce Edition

Canonical: https://www.capterra.pt/alternatives/1022658/vocalcom-salesforce-edition

> Explore the top alternatives to Vocalcom Salesforce Edition. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Comece gratuitamente com o LiveAgent e forneça excelente atendimento ao cliente com a solução definitiva de suporte técnico para empresas de todos os tamanhos.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/102188/1022658/liveagent/vs/vocalcom-salesforce-edition)
2. **Aircall** — 4.2/5 (458 reviews) — O Aircall é o mais intuitivo sistema telefônico baseado na nuvem. Experimente uma configuração fácil, sem hardware e dezenas de integrações de CRM.
   - [Ver perfil](https://www.capterra.pt/software/144486/aircall)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/144486/1022658/aircall/vs/vocalcom-salesforce-edition)
3. **JustCall** — 4.1/5 (223 reviews) — O JustCall é um sistema de telefonia baseado na nuvem para as equipes de vendas e suporte fazerem, receberem, registrarem ou gravarem chamadas diretamente do computador ou telefone.
   - [Ver perfil](https://www.capterra.pt/software/157853/justcall)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/157853/1022658/justcall/vs/vocalcom-salesforce-edition)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/164283/1022658/zendesk/vs/vocalcom-salesforce-edition)
5. **Bitrix24** — 4.2/5 (984 reviews) — Solução de alta qualidade feita para vendas, colaboração, comunicação, redes sociais e gestão de processos.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/113540/1022658/bitrix24/vs/vocalcom-salesforce-edition)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — O Zoho Desk pode ajudar as empresas a gerenciar a comunicação com o cliente por telefone, e-mail, bate-papo ao vivo, SMS, redes sociais e mais.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/169505/1022658/zoho-desk/vs/vocalcom-salesforce-edition)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — O PureCloud simplifica as relações com os clientes. O PureCloud conecta telefone, e-mail e bate-papo em uma única ferramenta para melhorar o relacionamento com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/21409/genesys-cloud)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/21409/1022658/genesys-cloud/vs/vocalcom-salesforce-edition)
8. **Five9** — 4.2/5 (481 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/132405/1022658/five9/vs/vocalcom-salesforce-edition)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
   - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/134775/1022658/incontact-call-center-software/vs/vocalcom-salesforce-edition)
10. **Kixie PowerCall** — 4.6/5 (293 reviews) — O Kixie é o caminho mais rápido para fazer mais chamadas de vendas. Comece a fazer chamadas locais ou internacionais em 3 minutos com o discador PowerCall.
    - [Ver perfil](https://www.capterra.pt/software/135636/kixie-powercall)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/135636/1022658/kixie-powercall/vs/vocalcom-salesforce-edition)
11. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [Ver perfil](https://www.capterra.pt/software/132852/talkdesk)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/132852/1022658/talkdesk/vs/vocalcom-salesforce-edition)
12. **ZIWO** — 4.7/5 (108 reviews) — Gerencie chamadas telefônicas, WhatsApp, conversas por SMS, tudo em um só lugar. Plug-ins completos de CRM e API. Números de telefone virtuais em qualquer país
    - [Ver perfil](https://www.capterra.pt/software/171265/ziwo)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/171265/1022658/ziwo/vs/vocalcom-salesforce-edition)
13. **Voiso** — 4.7/5 (30 reviews) — Solução de central de atendimento tudo-em-um, projetada para obter o melhor de cada interação com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/203121/voiso)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/203121/1022658/voiso/vs/vocalcom-salesforce-edition)
14. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/156723/1022658/gladly/vs/vocalcom-salesforce-edition)
15. **PhoneBurner** — 4.8/5 (176 reviews) — Power Dialer/CRM baseado na nuvem - disque para até 80 contatos/hora, deixe mensagens de voz e e-mails instantâneos, gerencie contatos e feche mais vendas.
    - [Ver perfil](https://www.capterra.pt/software/134672/phoneburner)
    - [Compare vs Vocalcom Salesforce Edition](https://www.capterra.pt/compare/134672/1022658/phoneburner/vs/vocalcom-salesforce-edition)

## Categorias relacionadas

- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software)
- [Sistemas de Telemarketing](https://www.capterra.pt/directory/31034/telemarketing/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1022658/vocalcom-salesforce-edition)
- [View Product Profile](https://www.capterra.pt/software/1022658/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1022658/vocalcom-salesforce-edition> |
| en-AU | <https://www.capterra.com.au/alternatives/1022658/vocalcom-salesforce-edition> |
| en-CA | <https://www.capterra.ca/alternatives/1022658/vocalcom-salesforce-edition> |
| en-GB | <https://www.capterra.co.uk/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IE | <https://www.capterra.ie/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IL | <https://www.capterra.co.il/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IN | <https://www.capterra.in/alternatives/1022658/vocalcom-salesforce-edition> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1022658/vocalcom-salesforce-edition> |
| en-SG | <https://www.capterra.com.sg/alternatives/1022658/vocalcom-salesforce-edition> |
| en-ZA | <https://www.capterra.co.za/alternatives/1022658/vocalcom-salesforce-edition> |
| es | <https://www.capterra.es/alternatives/1022658/vocalcom-salesforce-edition> |
| es-AR | <https://www.capterra.com.ar/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CL | <https://www.capterra.cl/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CO | <https://www.capterra.co/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CR | <https://www.capterra.co.cr/alternatives/1022658/vocalcom-salesforce-edition> |
| es-DO | <https://www.capterra.do/alternatives/1022658/vocalcom-salesforce-edition> |
| es-EC | <https://www.capterra.ec/alternatives/1022658/vocalcom-salesforce-edition> |
| es-MX | <https://www.capterra.mx/alternatives/1022658/vocalcom-salesforce-edition> |
| es-PA | <https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition> |
| es-PE | <https://www.capterra.pe/alternatives/1022658/vocalcom-salesforce-edition> |
| fr | <https://www.capterra.fr/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.capterra.be/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.capterra.ca/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-LU | <https://www.capterra.lu/alternatives/1022658/vocalcom-salesforce-edition> |
| nl | <https://www.capterra.nl/alternatives/1022658/vocalcom-salesforce-edition> |
| nl-BE | <https://www.capterra.be/alternatives/1022658/vocalcom-salesforce-edition> |
| pt | <https://www.capterra.com.br/alternatives/1022658/vocalcom-salesforce-edition> |
| pt-PT | <https://www.capterra.pt/alternatives/1022658/vocalcom-salesforce-edition> |

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