---
description: Tudo sobre LiveAgent: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [LiveAgent](/software/102188/liveagent) > [Alternativas ao LiveAgent](https://www.capterra.pt/alternatives/102188/liveagent)

# Alternativas ao LiveAgent

Canonical: https://www.capterra.pt/alternatives/102188/liveagent

> Explore the top alternatives to LiveAgent. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/124981/liveagent/vs/freshdesk)
2. **Slack** — 4.7/5 (24046 reviews) — Tenha uma central digital de atendimento ao cliente. Ofereça experiências diferenciadas aos clientes com o Slack.
   - [Ver perfil](https://www.capterra.pt/software/135003/slack)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/135003/liveagent/vs/slack)
3. **LiveChat** — 4.6/5 (1715 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/62194/102188/livechat/vs/liveagent)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/164283/liveagent/vs/zendesk)
5. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
   - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/144040/liveagent/vs/tidio-chat)
6. **Bitrix24** — 4.2/5 (984 reviews) — O Bitrix24 é a principal solução gratuita de gestão de clientes (CRM) e atendimento ao cliente usada por 15 milhões de empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/113540/liveagent/vs/bitrix24)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/169505/liveagent/vs/zoho-desk)
8. **Intercom** — 4.5/5 (1131 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
   - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/134347/liveagent/vs/intercom)
9. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Uma plataforma de atendimento ao cliente que capacita todos os funcionários de serviço com ferramentas e dados unificados.
   - [Ver perfil](https://www.capterra.pt/software/136189/salesforce)
   - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/136189/liveagent/vs/salesforce)
10. **Pipedrive** — 4.5/5 (3042 reviews) — O Pipedrive é uma ferramenta de CRM fácil de implementar que ajuda você a se concentrar nas atividades que levam ao fechamento de negócios.
    - [Ver perfil](https://www.capterra.pt/software/132666/pipedrive)
    - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/132666/liveagent/vs/pipedrive)
11. **EngageBay CRM** — 4.7/5 (907 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
    - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
    - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/178819/liveagent/vs/engagebay-marketing)
12. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
    - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/182476/liveagent/vs/hubspot-service-hub)
13. **Front** — 4.5/5 (286 reviews) — Trate os clientes como pessoas, não tíquetes. Entregue o suporte personalizado, não importa o canal.
    - [Ver perfil](https://www.capterra.pt/software/132901/front)
    - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/132901/liveagent/vs/front)
14. **HubSpot CRM** — 4.5/5 (4453 reviews) — Hoje, mais de 64.500 clientes em mais de 100 países usam o software, serviços e suporte da HubSpot para encantar seus clientes.
    - [Ver perfil](https://www.capterra.pt/software/152373/hubspot-crm)
    - [Compare vs LiveAgent](https://www.capterra.pt/compare/102188/152373/liveagent/vs/hubspot-crm)
15. **TeamSupport** — 4.5/5 (848 reviews) — Sistema de atendimento ao cliente baseado na Internet, fácil de implementar, com foco na gestão de clientes B2B e na colaboração em equipe.
    - [Ver perfil](https://www.capterra.pt/software/87908/teamsupport)
    - [Compare vs LiveAgent](https://www.capterra.pt/compare/87908/102188/teamsupport/vs/liveagent)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Sistemas de Service Desk](https://www.capterra.pt/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/102188/liveagent)
- [View Product Profile](https://www.capterra.pt/software/102188/liveagent)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/102188/liveagent> |
| de | <https://www.capterra.com.de/alternatives/102188/liveagent> |
| de-AT | <https://www.capterra.at/alternatives/102188/liveagent> |
| de-CH | <https://www.capterra.ch/alternatives/102188/liveagent> |
| en | <https://www.capterra.com/p/102188/LiveAgent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/102188/liveagent> |
| en-AU | <https://www.capterra.com.au/alternatives/102188/liveagent> |
| en-CA | <https://www.capterra.ca/alternatives/102188/liveagent> |
| en-GB | <https://www.capterra.co.uk/alternatives/102188/liveagent> |
| en-IE | <https://www.capterra.ie/alternatives/102188/liveagent> |
| en-IL | <https://www.capterra.co.il/alternatives/102188/liveagent> |
| en-IN | <https://www.capterra.in/alternatives/102188/liveagent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/102188/liveagent> |
| en-SG | <https://www.capterra.com.sg/alternatives/102188/liveagent> |
| en-ZA | <https://www.capterra.co.za/alternatives/102188/liveagent> |
| es | <https://www.capterra.es/alternatives/102188/liveagent> |
| es-AR | <https://www.capterra.com.ar/alternatives/102188/liveagent> |
| es-CL | <https://www.capterra.cl/alternatives/102188/liveagent> |
| es-CO | <https://www.capterra.co/alternatives/102188/liveagent> |
| es-CR | <https://www.capterra.co.cr/alternatives/102188/liveagent> |
| es-DO | <https://www.capterra.do/alternatives/102188/liveagent> |
| es-EC | <https://www.capterra.ec/alternatives/102188/liveagent> |
| es-MX | <https://www.capterra.mx/alternatives/102188/liveagent> |
| es-PA | <https://www.capterra.com.pa/alternatives/102188/liveagent> |
| es-PE | <https://www.capterra.pe/alternatives/102188/liveagent> |
| fi | <https://www.capterra.fi/alternatives/102188/liveagent> |
| fr | <https://www.capterra.fr/alternatives/102188/liveagent> |
| fr-BE | <https://fr.capterra.be/alternatives/102188/liveagent> |
| fr-CA | <https://fr.capterra.ca/alternatives/102188/liveagent> |
| fr-LU | <https://www.capterra.lu/alternatives/102188/liveagent> |
| it | <https://www.capterra.it/alternatives/102188/liveagent> |
| ja | <https://www.capterra.jp/alternatives/102188/liveagent> |
| ko | <https://www.capterra.co.kr/alternatives/102188/liveagent> |
| nb | <https://www.capterra.no/alternatives/102188/liveagent> |
| nl | <https://www.capterra.nl/alternatives/102188/liveagent> |
| nl-BE | <https://www.capterra.be/alternatives/102188/liveagent> |
| pl | <https://www.capterra.pl/alternatives/102188/liveagent> |
| pt | <https://www.capterra.com.br/alternatives/102188/liveagent> |
| pt-PT | <https://www.capterra.pt/alternatives/102188/liveagent> |
| sv | <https://www.capterra.se/alternatives/102188/liveagent> |
| tr | <https://www.capterra.web.tr/alternatives/102188/liveagent> |

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