---
description: Tudo sobre VoiceAnalytics: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceAnalytics - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Análise de Fala](/directory/32258/speech-analytics/software) > [VoiceAnalytics](/software/1014500/voiceanalytics) > [Alternativas ao VoiceAnalytics](https://www.capterra.pt/alternatives/1014500/voiceanalytics)

# Alternativas ao VoiceAnalytics

Canonical: https://www.capterra.pt/alternatives/1014500/voiceanalytics

> Explore the top alternatives to VoiceAnalytics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — O 3CX é um IP PBX de padrões abertos, incluindo videoconferência, bate-papo ao vivo e aplicativos móveis. Adequado para qualquer tipo de negócio ou setor.
   - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/158704/1014500/3cx/vs/voiceanalytics)
2. **LiveAgent** — 4.7/5 (1781 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/102188/1014500/liveagent/vs/voiceanalytics)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/164283/1014500/zendesk/vs/voiceanalytics)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/169505/1014500/zoho-desk/vs/voiceanalytics)
5. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
   - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/156723/1014500/gladly/vs/voiceanalytics)
6. **XM for Customer Experience** — 4.6/5 (255 reviews) — O Qualtrics Customer Experience facilita para as empresas monitorar, responder e melhorar cada momento-chave ao longo da jornada do cliente.
   - [Ver perfil](https://www.capterra.pt/software/152924/customer-frontlines)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/152924/1014500/customer-frontlines/vs/voiceanalytics)
7. **Kustomer** — 4.6/5 (79 reviews) — Kustomer é a plataforma omnicanal de gestão de clientes focada em oferecer experiências excepcionais, não em resolver tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/158128/kustomer)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/158128/1014500/kustomer/vs/voiceanalytics)
8. **Five9** — 4.2/5 (481 reviews) — Central de contato na nuvem com inteligência artificial prática - entrada, saída, ACD, resposta de voz interativa, discador preditivo, bate-papo, gravação de chamadas e integrações com CRM.
   - [Ver perfil](https://www.capterra.pt/software/132405/five9)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/132405/1014500/five9/vs/voiceanalytics)
9. **Twilio** — 4.4/5 (502 reviews) — O Twilio fornece APIs simples e de pagamento conforme o uso para empresas criarem aplicativos de voz e SMS com escala e segurança para Internet ou dispositivos móveis.
   - [Ver perfil](https://www.capterra.pt/software/180158/twilio-communications-platform)
   - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/180158/1014500/twilio-communications-platform/vs/voiceanalytics)
10. **JustCall** — 4.1/5 (224 reviews) — O JustCall é um sistema de telefonia baseado na nuvem para as equipes de vendas e suporte fazerem, receberem, registrarem ou gravarem chamadas diretamente do computador ou telefone.
    - [Ver perfil](https://www.capterra.pt/software/157853/justcall)
    - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/157853/1014500/justcall/vs/voiceanalytics)
11. **CTM** — 4.7/5 (158 reviews) — O CTM permite gravar e transcrever chamadas telefônicas que fornecem dados para a tomada confiante de decisões sobre treinamento de vendas e experiência do cliente.
    - [Ver perfil](https://www.capterra.pt/software/152004/call-tracking-software)
    - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/152004/1014500/call-tracking-software/vs/voiceanalytics)
12. **NiCE CXone** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
    - [Ver perfil](https://www.capterra.pt/software/134775/incontact-call-center-software)
    - [Compare vs VoiceAnalytics](https://www.capterra.pt/compare/134775/1014500/incontact-call-center-software/vs/voiceanalytics)

## Categorias relacionadas

- [Software de Análise de Fala](https://www.capterra.pt/directory/32258/speech-analytics/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1014500/voiceanalytics)
- [View Product Profile](https://www.capterra.pt/software/1014500/voiceanalytics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1014500/voiceanalytics> |
| de-AT | <https://www.capterra.at/alternatives/1014500/voiceanalytics> |
| de-CH | <https://www.capterra.ch/alternatives/1014500/voiceanalytics> |
| en | <https://www.capterra.com/p/231860/VoiceAnalytics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1014500/voiceanalytics> |
| en-AU | <https://www.capterra.com.au/alternatives/1014500/voiceanalytics> |
| en-CA | <https://www.capterra.ca/alternatives/1014500/voiceanalytics> |
| en-GB | <https://www.capterra.co.uk/alternatives/1014500/voiceanalytics> |
| en-IE | <https://www.capterra.ie/alternatives/1014500/voiceanalytics> |
| en-IL | <https://www.capterra.co.il/alternatives/1014500/voiceanalytics> |
| en-IN | <https://www.capterra.in/alternatives/1014500/voiceanalytics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1014500/voiceanalytics> |
| en-SG | <https://www.capterra.com.sg/alternatives/1014500/voiceanalytics> |
| en-ZA | <https://www.capterra.co.za/alternatives/1014500/voiceanalytics> |
| es | <https://www.capterra.es/alternatives/1014500/voiceanalytics> |
| es-AR | <https://www.capterra.com.ar/alternatives/1014500/voiceanalytics> |
| es-CL | <https://www.capterra.cl/alternatives/1014500/voiceanalytics> |
| es-CO | <https://www.capterra.co/alternatives/1014500/voiceanalytics> |
| es-CR | <https://www.capterra.co.cr/alternatives/1014500/voiceanalytics> |
| es-DO | <https://www.capterra.do/alternatives/1014500/voiceanalytics> |
| es-EC | <https://www.capterra.ec/alternatives/1014500/voiceanalytics> |
| es-MX | <https://www.capterra.mx/alternatives/1014500/voiceanalytics> |
| es-PA | <https://www.capterra.com.pa/alternatives/1014500/voiceanalytics> |
| es-PE | <https://www.capterra.pe/alternatives/1014500/voiceanalytics> |
| fr | <https://www.capterra.fr/alternatives/1014500/voiceanalytics> |
| fr-BE | <https://fr.capterra.be/alternatives/1014500/voiceanalytics> |
| fr-CA | <https://fr.capterra.ca/alternatives/1014500/voiceanalytics> |
| fr-LU | <https://www.capterra.lu/alternatives/1014500/voiceanalytics> |
| it | <https://www.capterra.it/alternatives/1014500/voiceanalytics> |
| ja | <https://www.capterra.jp/alternatives/1014500/voiceanalytics> |
| nl | <https://www.capterra.nl/alternatives/1014500/voiceanalytics> |
| nl-BE | <https://www.capterra.be/alternatives/1014500/voiceanalytics> |
| pl | <https://www.capterra.pl/alternatives/1014500/voiceanalytics> |
| pt | <https://www.capterra.com.br/alternatives/1014500/voiceanalytics> |
| pt-PT | <https://www.capterra.pt/alternatives/1014500/voiceanalytics> |
| tr | <https://www.capterra.web.tr/alternatives/1014500/voiceanalytics> |

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