---
description: Tudo sobre Enghouse Contact Center: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enghouse Contact Center - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [Enghouse Contact Center](/software/1014147/enghouse-contact-center) > [Alternativas ao Enghouse Contact Center](https://www.capterra.pt/alternatives/1014147/enghouse-contact-center)

# Alternativas ao Enghouse Contact Center

Canonical: https://www.capterra.pt/alternatives/1014147/enghouse-contact-center

> Explore the top alternatives to Enghouse Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — O 3CX é um IP PBX de padrões abertos, incluindo videoconferência, bate-papo ao vivo e aplicativos móveis. Adequado para qualquer tipo de negócio ou setor.
   - [Ver perfil](https://www.capterra.pt/software/158704/3cx)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/158704/1014147/3cx/vs/enghouse-contact-center)
2. **Convoso** — 4.5/5 (386 reviews) — O Convoso foi projetado para vendas externas. Os clientes que usam o Convoso tiveram um aumento de 300% nas taxas de contato e de 30% na receita.
   - [Ver perfil](https://www.capterra.pt/software/76768/cloud-predictive-dialer)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/76768/1014147/cloud-predictive-dialer/vs/enghouse-contact-center)
3. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Software de central de atendimento hospedado (de entrada e saída), com vários recursos e flexível, fácil de implantar, gerenciar e usar todos os dias.
   - [Ver perfil](https://www.capterra.pt/software/29589/callcenternow)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/29589/1014147/callcenternow/vs/enghouse-contact-center)
4. **Nextiva** — 4.6/5 (914 reviews) — O Nextiva Chat permite aumentar a receita, fornecer serviços mais rápidos e impulsionar a eficiência. Interaja facilmente com clientes e clientes potenciais.
   - [Ver perfil](https://www.capterra.pt/software/175788/nextiva)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/175788/1014147/nextiva/vs/enghouse-contact-center)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/102188/1014147/liveagent/vs/enghouse-contact-center)
6. **CallHippo** — 4.4/5 (675 reviews) — O CallHippo é um sistema de telefonia fácil de usar que oferece suporte de nível internacional. Pode ser configurado instantaneamente e oferece geração de relatórios avançada.
   - [Ver perfil](https://www.capterra.pt/software/159578/callhippo)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/159578/1014147/callhippo/vs/enghouse-contact-center)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/164283/1014147/zendesk/vs/enghouse-contact-center)
8. **Amazon Connect** — 4.5/5 (92 reviews) — O Amazon Connect é um centro de contato omnicanal na nuvem.
   - [Ver perfil](https://www.capterra.pt/software/1017140/amazon-connect)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/1014147/1017140/enghouse-contact-center/vs/amazon-connect)
9. **XCALLY** — 4.8/5 (130 reviews) — Pacote de atendimento ao cliente integrado ao Asterisk Open Source PBX. Solução multicanal para central de contato de entrada, saída e mista.
   - [Ver perfil](https://www.capterra.pt/software/136894/xcally)
   - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/136894/1014147/xcally/vs/enghouse-contact-center)
10. **Aircall** — 4.2/5 (458 reviews) — O Aircall é o mais intuitivo sistema telefônico baseado na nuvem. Experimente uma configuração fácil, sem hardware e dezenas de integrações de CRM.
    - [Ver perfil](https://www.capterra.pt/software/144486/aircall)
    - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/144486/1014147/aircall/vs/enghouse-contact-center)
11. **Gladly** — 4.8/5 (139 reviews) — O Gladly é uma plataforma de atendimento ao cliente radicalmente pessoal que coloca as pessoas no centro de uma conversa única e duradoura com o cliente.
    - [Ver perfil](https://www.capterra.pt/software/156723/gladly)
    - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/156723/1014147/gladly/vs/enghouse-contact-center)
12. **Webex Suite** — 4.4/5 (7396 reviews) — Encontre-se com qualquer pessoa em qualquer desktop, navegador, dispositivo móvel ou de vídeo de qualquer lugar do mundo.
    - [Ver perfil](https://www.capterra.pt/software/733/webex)
    - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/733/1014147/webex/vs/enghouse-contact-center)
13. **uContact** — 4.5/5 (81 reviews) — Proporcione uma experiência personalizada ao cliente em cada interação, em todos os canais, com o uContact, a solução de Contact Center em nuvem omnichannel da net2phone.
    - [Ver perfil](https://www.capterra.pt/software/115213/ucontact)
    - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/115213/1014147/ucontact/vs/enghouse-contact-center)
14. **Dialshree** — 4.7/5 (74 reviews) — Software de central de atendimento com recursos adicionais, como registrador de voz, VoIP, discador de saída, IPPBX e solução baseada em asteriscos.
    - [Ver perfil](https://www.capterra.pt/software/144944/dialshree)
    - [Compare vs Enghouse Contact Center](https://www.capterra.pt/compare/144944/1014147/dialshree/vs/enghouse-contact-center)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Software para Central de Atendimentos](https://www.capterra.pt/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1014147/enghouse-contact-center)
- [View Product Profile](https://www.capterra.pt/software/1014147/enghouse-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1014147/enghouse-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/1014147/enghouse-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/1014147/enghouse-contact-center> |
| en | <https://www.capterra.com/p/231432/Enghouse-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1014147/enghouse-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1014147/enghouse-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1014147/enghouse-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1014147/enghouse-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1014147/enghouse-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1014147/enghouse-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1014147/enghouse-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1014147/enghouse-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1014147/enghouse-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1014147/enghouse-contact-center> |
| es | <https://www.capterra.es/alternatives/1014147/enghouse-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1014147/enghouse-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/1014147/enghouse-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/1014147/enghouse-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1014147/enghouse-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/1014147/enghouse-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/1014147/enghouse-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/1014147/enghouse-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1014147/enghouse-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/1014147/enghouse-contact-center> |
| fr | <https://www.capterra.fr/alternatives/1014147/enghouse-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1014147/enghouse-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1014147/enghouse-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1014147/enghouse-contact-center> |
| it | <https://www.capterra.it/alternatives/1014147/enghouse-contact-center> |
| nl | <https://www.capterra.nl/alternatives/1014147/enghouse-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/1014147/enghouse-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/1014147/enghouse-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/1014147/enghouse-contact-center> |
| sv | <https://www.capterra.se/alternatives/1014147/enghouse-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Enghouse Contact Center","description":"Encontre as melhores alternativas ao Enghouse Contact Center na Capterra Portugal. Compare preços, recursos, leia avaliações de usuários e encontre a ferramenta ideal para o seu negócio!","url":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center","about":{"@id":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center#software"},"breadcrumb":{"@id":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center#breadcrumblist"},"@id":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.pt/#website"},"inLanguage":"pt-PT","mainEntity":{"@id":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center#software"},"publisher":{"@id":"https://www.capterra.pt/#organization"}},{"name":"Enghouse Contact Center","url":"https://www.capterra.pt/software/1014147/enghouse-contact-center","@id":"https://www.capterra.pt/software/1014147/enghouse-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":21},"offers":{"price":"65","@type":"Offer"}},{"@id":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Call Center","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Enghouse Contact Center","position":3,"item":"/software/1014147/enghouse-contact-center","@type":"ListItem"},{"name":"Alternativas ao Enghouse Contact Center","position":4,"item":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"15 melhores alternativas ao Enghouse Contact Center - Capterra Portugal 2026","@context":"https://schema.org","@id":"https://www.capterra.pt/alternatives/1014147/enghouse-contact-center#itemlist","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.pt/software/158704/3cx","@type":"ListItem"},{"name":"Convoso","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.pt/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"DialedIn CCaaS","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.pt/software/29589/callcenternow","@type":"ListItem"},{"name":"Nextiva","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.capterra.pt/software/175788/nextiva","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.pt/software/102188/liveagent","@type":"ListItem"},{"name":"CallHippo","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.pt/software/159578/callhippo","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.pt/software/164283/zendesk","@type":"ListItem"},{"name":"Amazon Connect","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.pt/software/1017140/amazon-connect","@type":"ListItem"},{"name":"XCALLY","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.capterra.pt/software/136894/xcally","@type":"ListItem"},{"name":"Aircall","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.pt/software/144486/aircall","@type":"ListItem"},{"name":"Gladly","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.pt/software/156723/gladly","@type":"ListItem"},{"name":"Webex Suite","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.capterra.pt/software/733/webex","@type":"ListItem"},{"name":"uContact","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.capterra.pt/software/115213/ucontact","@type":"ListItem"},{"name":"Dialshree","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.pt/software/144944/dialshree","@type":"ListItem"}],"numberOfItems":14}
</script>
