---
description: Tudo sobre HelpCenter: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCenter - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [HelpCenter](/software/1011967/helpcenter) > [Alternativas ao HelpCenter](https://www.capterra.pt/alternatives/1011967/helpcenter)

# Alternativas ao HelpCenter

Canonical: https://www.capterra.pt/alternatives/1011967/helpcenter

> Explore the top alternatives to HelpCenter. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/124981/1011967/freshdesk/vs/helpcenter)
2. **GLPI** — 4.5/5 (41 reviews) — Software via internet de gerenciamento de serviços de TI (ITSM na sigla em inglês) e central de serviços de código aberto. Fornece estoque automático, implantação de software e suporte técnico compatível com ITIL.
   - [Ver perfil](https://www.capterra.pt/software/126254/glpi)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/126254/1011967/glpi/vs/helpcenter)
3. **RepairShopr** — 4.4/5 (128 reviews) — Sistema de emissão de tíquetes e faturamento, gestão do relacionamento com o cliente, POS e plataforma de marketing para oficinas.
   - [Ver perfil](https://www.capterra.pt/software/133945/repairshopr)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/133945/1011967/repairshopr/vs/helpcenter)
4. **LiveAgent** — 4.7/5 (1787 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/102188/1011967/liveagent/vs/helpcenter)
5. **EngageBay CRM** — 4.6/5 (910 reviews) — Ofereça suporte individualizado e personalizado a cada cliente usando um software de bate-papo ao vivo grátis, simples e potente, fornecido pelo EngageBay.
   - [Ver perfil](https://www.capterra.pt/software/178819/engagebay-marketing)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/178819/1011967/engagebay-marketing/vs/helpcenter)
6. **LiveChat** — 4.6/5 (1727 reviews) — O LiveChat permite que os clientes existentes e em potencial conversem com a empresa por meio do site e forneçam a eles uma experiência pessoal em tempo real.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/62194/1011967/livechat/vs/helpcenter)
7. **HubSpot Service Hub** — 4.4/5 (191 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.pt/software/182476/hubspot-service-hub)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/182476/1011967/hubspot-service-hub/vs/helpcenter)
8. **Front** — 4.5/5 (288 reviews) — Responda a todas as necessidades dos clientes com o Front para bate-papo ao vivo. Obtenha respostas ou resolva problemas com a plataforma de comunicação com o cliente do Front.
   - [Ver perfil](https://www.capterra.pt/software/132901/front)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/132901/1011967/front/vs/helpcenter)
9. **Vision Helpdesk** — 4.6/5 (49 reviews) — Software de bate-papo ao vivo para várias empresas, engajamento com o cliente seguro e confiável e suporte ao cliente em tempo real.
   - [Ver perfil](https://www.capterra.pt/software/102230/vision-helpdesk)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/102230/1011967/vision-helpdesk/vs/helpcenter)
10. **Avochato** — 4.7/5 (135 reviews) — O Avochato é um CRM de mensagens entre equipes para dispositivos móveis que se integra ao Salesforce, Slack e milhares de plataformas através do Zapier.
    - [Ver perfil](https://www.capterra.pt/software/161117/avochato)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/161117/1011967/avochato/vs/helpcenter)
11. **Zendesk Suite** — 4.4/5 (4090 reviews) — O software de chat ao vivo da Zendesk facilita o CRM conversacional com uma experiência personalizada de atendimento ao cliente.
    - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/164283/1011967/zendesk/vs/helpcenter)
12. **Bitrix24** — 4.2/5 (1001 reviews) — Software gratuito de bate-papo ao vivo e central de atendimento usado por mais de 15 milhões de empresas. Também vem com CRM e marketing por e-mail gratuitos.
    - [Ver perfil](https://www.capterra.pt/software/113540/bitrix24)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/113540/1011967/bitrix24/vs/helpcenter)
13. **Intercom** — 4.5/5 (1135 reviews) — A primeira plataforma de mensagens do cliente do mundo para o crescimento dos negócios.
    - [Ver perfil](https://www.capterra.pt/software/134347/intercom)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/134347/1011967/intercom/vs/helpcenter)
14. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/144040/1011967/tidio-chat/vs/helpcenter)
15. **Zoho Desk** — 4.5/5 (2214 reviews) — Widgets integráveis de bate-papo ao vivo do Zoho Desk para a equipe de atendimento ao cliente. Agora você pode ajudar os clientes pelo site e pelos aplicativos.
    - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/169505/1011967/zoho-desk/vs/helpcenter)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software de Emissão de Bilhetes](https://www.capterra.pt/directory/30039/ticketing/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1011967/helpcenter)
- [View Product Profile](https://www.capterra.pt/software/1011967/helpcenter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1011967/helpcenter> |
| de-AT | <https://www.capterra.at/alternatives/1011967/helpcenter> |
| de-CH | <https://www.capterra.ch/alternatives/1011967/helpcenter> |
| en | <https://www.capterra.com/p/228973/HelpCenter/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1011967/helpcenter> |
| en-AU | <https://www.capterra.com.au/alternatives/1011967/helpcenter> |
| en-CA | <https://www.capterra.ca/alternatives/1011967/helpcenter> |
| en-GB | <https://www.capterra.co.uk/alternatives/1011967/helpcenter> |
| en-IE | <https://www.capterra.ie/alternatives/1011967/helpcenter> |
| en-IL | <https://www.capterra.co.il/alternatives/1011967/helpcenter> |
| en-IN | <https://www.capterra.in/alternatives/1011967/helpcenter> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1011967/helpcenter> |
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| fr | <https://www.capterra.fr/alternatives/1011967/helpcenter> |
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| fr-LU | <https://www.capterra.lu/alternatives/1011967/helpcenter> |
| it | <https://www.capterra.it/alternatives/1011967/helpcenter> |
| ja | <https://www.capterra.jp/alternatives/1011967/helpcenter> |
| nb | <https://www.capterra.no/alternatives/1011967/helpcenter> |
| nl | <https://www.capterra.nl/alternatives/1011967/helpcenter> |
| nl-BE | <https://www.capterra.be/alternatives/1011967/helpcenter> |
| pt | <https://www.capterra.com.br/alternatives/1011967/helpcenter> |
| pt-PT | <https://www.capterra.pt/alternatives/1011967/helpcenter> |
| sv | <https://www.capterra.se/alternatives/1011967/helpcenter> |

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