---
description: Tudo sobre HelpCenter: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpCenter - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [HelpCenter](/software/1011967/helpcenter) > [Alternativas ao HelpCenter](https://www.capterra.pt/alternatives/1011967/helpcenter)

# Alternativas ao HelpCenter

Canonical: https://www.capterra.pt/alternatives/1011967/helpcenter

> Explore the top alternatives to HelpCenter. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — O Freshdesk é uma solução moderna de atendimento ao cliente baseada em IA, com recursos empresariais, mas sem a complexidade típica das grandes empresas.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/124981/1011967/freshdesk/vs/helpcenter)
2. **Zendesk Suite** — 4.4/5 (4083 reviews) — O software de chat ao vivo da Zendesk facilita o CRM conversacional com uma experiência personalizada de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.pt/software/164283/zendesk)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/164283/1011967/zendesk/vs/helpcenter)
3. **Milvus** — 4.8/5 (298 reviews) — Sistema de gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.pt/software/202528/milvus)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/202528/1011967/milvus/vs/helpcenter)
4. **LiveAgent** — 4.7/5 (1786 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Crie uma comunidade de clientes, aumente a satisfação do cliente e tenha sucesso.
   - [Ver perfil](https://www.capterra.pt/software/102188/liveagent)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/102188/1011967/liveagent/vs/helpcenter)
5. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — O BeyondTrust Remote Support (anteriormente Bomgar Remote Support) acessa e dá suporte com segurança a qualquer dispositivo ou sistema, em qualquer lugar do mundo.
   - [Ver perfil](https://www.capterra.pt/software/86962/bomgar)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/86962/1011967/bomgar/vs/helpcenter)
6. **Zoho Desk** — 4.5/5 (2213 reviews) — Widgets integráveis de bate-papo ao vivo do Zoho Desk para a equipe de atendimento ao cliente. Agora você pode ajudar os clientes pelo site e pelos aplicativos.
   - [Ver perfil](https://www.capterra.pt/software/169505/zoho-desk)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/169505/1011967/zoho-desk/vs/helpcenter)
7. **Freshservice** — 4.5/5 (751 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/132997/1011967/freshservice/vs/helpcenter)
8. **LiveChat** — 4.6/5 (1727 reviews) — O LiveChat permite que os clientes existentes e em potencial conversem com a empresa por meio do site e forneçam a eles uma experiência pessoal em tempo real.
   - [Ver perfil](https://www.capterra.pt/software/62194/livechat)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/62194/1011967/livechat/vs/helpcenter)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo é um software de desktop remoto fácil de usar, seguro, mas acessível para Windows, macOS, iOS, Android, e Linux.
   - [Ver perfil](https://www.capterra.pt/software/177094/supremo-remote-desktop)
   - [Compare vs HelpCenter](https://www.capterra.pt/compare/177094/1011967/supremo-remote-desktop/vs/helpcenter)
10. **ServiceNow** — 4.5/5 (350 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
    - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/152871/1011967/servicenow/vs/helpcenter)
11. **SysAid** — 4.5/5 (520 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
    - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/107225/1011967/sysaid/vs/helpcenter)
12. **ISL Light** — 4.7/5 (779 reviews) — O software de suporte remoto ISL Light permite controlar um computador remoto ou dispositivo móvel. É multiplataforma, segura, rápida e personalizável.
    - [Ver perfil](https://www.capterra.pt/software/146892/isl-light)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/146892/1011967/isl-light/vs/helpcenter)
13. **Tidio** — 4.7/5 (590 reviews) — O Tidio é uma plataforma de atendimento ao cliente que combina bate-papo ao vivo e chatbots para melhorar o suporte ao cliente e gerar mais vendas.
    - [Ver perfil](https://www.capterra.pt/software/144040/tidio-chat)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/144040/1011967/tidio-chat/vs/helpcenter)
14. **JIRA Service Management** — 4.5/5 (770 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
    - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/138769/1011967/jira-service-management/vs/helpcenter)
15. **Desk Manager** — 4.8/5 (106 reviews) — A Desk Manager é uma empresa brasileira que oferece uma plataforma de ESM em escala globa que facilita da operação à gestão.
    - [Ver perfil](https://www.capterra.pt/software/173025/help-desk-software)
    - [Compare vs HelpCenter](https://www.capterra.pt/compare/173025/1011967/help-desk-software/vs/helpcenter)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software)
- [Software de Emissão de Bilhetes](https://www.capterra.pt/directory/30039/ticketing/software)
- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1011967/helpcenter)
- [View Product Profile](https://www.capterra.pt/software/1011967/helpcenter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1011967/helpcenter> |
| de-AT | <https://www.capterra.at/alternatives/1011967/helpcenter> |
| de-CH | <https://www.capterra.ch/alternatives/1011967/helpcenter> |
| en | <https://www.capterra.com/p/228973/HelpCenter/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1011967/helpcenter> |
| en-AU | <https://www.capterra.com.au/alternatives/1011967/helpcenter> |
| en-CA | <https://www.capterra.ca/alternatives/1011967/helpcenter> |
| en-GB | <https://www.capterra.co.uk/alternatives/1011967/helpcenter> |
| en-IE | <https://www.capterra.ie/alternatives/1011967/helpcenter> |
| en-IL | <https://www.capterra.co.il/alternatives/1011967/helpcenter> |
| en-IN | <https://www.capterra.in/alternatives/1011967/helpcenter> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1011967/helpcenter> |
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| it | <https://www.capterra.it/alternatives/1011967/helpcenter> |
| ja | <https://www.capterra.jp/alternatives/1011967/helpcenter> |
| nb | <https://www.capterra.no/alternatives/1011967/helpcenter> |
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| pt | <https://www.capterra.com.br/alternatives/1011967/helpcenter> |
| pt-PT | <https://www.capterra.pt/alternatives/1011967/helpcenter> |
| sv | <https://www.capterra.se/alternatives/1011967/helpcenter> |

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