---
description: Tudo sobre Consol CM/Helpdesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Consol CM/Helpdesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Consol CM/Helpdesk](/software/1010886/consol-cmhelpdesk) > [Alternativas ao Consol CM/Helpdesk](https://www.capterra.pt/alternatives/1010886/consol-cmhelpdesk)

# Alternativas ao Consol CM/Helpdesk

Canonical: https://www.capterra.pt/alternatives/1010886/consol-cmhelpdesk

> Explore the top alternatives to Consol CM/Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — (Help desk gamificado + gestão de ativos) - as complicações = Freshservice. Além disso, a central de serviços também está pronta para ITIL\!
   - [Ver perfil](https://www.capterra.pt/software/132997/freshservice)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/132997/1010886/freshservice/vs/consol-cmhelpdesk)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.pt/software/138769/jira-service-management)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/138769/1010886/jira-service-management/vs/consol-cmhelpdesk)
3. **Freshdesk** — 4.5/5 (3425 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 50 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.pt/software/124981/freshdesk)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/124981/1010886/freshdesk/vs/consol-cmhelpdesk)
4. **ManageEngine Endpoint Central** — 4.6/5 (1645 reviews) — Ajuda os administradores a automatizarem, padronizarem, protegerem e auditarem a rede Windows. Desktop Central agora apoia MDM também.
   - [Ver perfil](https://www.capterra.pt/software/170018/manageengine-desktop-central)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/170018/1010886/manageengine-desktop-central/vs/consol-cmhelpdesk)
5. **ServiceNow** — 4.5/5 (348 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
   - [Ver perfil](https://www.capterra.pt/software/152871/servicenow)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/152871/1010886/servicenow/vs/consol-cmhelpdesk)
6. **SysAid** — 4.5/5 (519 reviews) — O SysAid ajuda a TI a trabalhar de maneira mais inteligente, não mais difícil, com automação de suporte técnico baseada em uma década de informações de inteligência artificial. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/107225/sysaid)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/107225/1010886/sysaid/vs/consol-cmhelpdesk)
7. **Desk Manager** — 4.8/5 (106 reviews) — A Desk Manager é uma empresa brasileira que oferece uma plataforma de ESM em escala globa que facilita da operação à gestão.
   - [Ver perfil](https://www.capterra.pt/software/173025/help-desk-software)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/173025/1010886/help-desk-software/vs/consol-cmhelpdesk)
8. **Atera** — 4.5/5 (448 reviews) — O Atera é um software de RMM completo para MSPs e equipes de TI internas. Ele inclui tudo de que você precisa em um só lugar. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.pt/software/144309/atera)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/144309/1010886/atera/vs/consol-cmhelpdesk)
9. **ServiceNow IT Service Management** — 4.5/5 (42 reviews) — Ferramenta de gestão do conhecimento que captura o conhecimento de toda a organização por meio de propriedade de grupo, assinaturas e fluxo de trabalho.
   - [Ver perfil](https://www.capterra.pt/software/152874/servicenow-knowledge-management)
   - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/152874/1010886/servicenow-knowledge-management/vs/consol-cmhelpdesk)
10. **HaloITSM** — 4.7/5 (44 reviews) — O HaloITSM reúne o que você precisa para suporte de TI em uma solução centralizada.
    - [Ver perfil](https://www.capterra.pt/software/200140/haloitsm)
    - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/200140/1010886/haloitsm/vs/consol-cmhelpdesk)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
    - [Ver perfil](https://www.capterra.pt/software/179501/manageengine-service-desk-plus)
    - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/179501/1010886/manageengine-service-desk-plus/vs/consol-cmhelpdesk)
12. **Mint Service Desk** — 4.8/5 (23 reviews) — Central de serviços extremamente flexível e plataforma de gestão de ativos com recurso intuitivo de chat com clientes em potencial.
    - [Ver perfil](https://www.capterra.pt/software/187044/mint-service-desk)
    - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/187044/1010886/mint-service-desk/vs/consol-cmhelpdesk)
13. **IT Glue** — 4.6/5 (331 reviews) — O IT Glue é uma plataforma de documentação premiada, ajudando os provedores de TI a reduzir drasticamente o tempo desperdiçado em busca de informações.
    - [Ver perfil](https://www.capterra.pt/software/170401/itglue)
    - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/170401/1010886/itglue/vs/consol-cmhelpdesk)
14. **HaloPSA** — 4.8/5 (38 reviews) — A HaloPSA traz tudo o que um MSP precisa em um local centralizado.
    - [Ver perfil](https://www.capterra.pt/software/20971/halopsa)
    - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/20971/1010886/halopsa/vs/consol-cmhelpdesk)
15. **Motadata ServiceOps** — 4.6/5 (50 reviews) — Uma plataforma que obtém informações de negócios por processamento em tempo real, correlação e visualização inteligente de dados de TI.
    - [Ver perfil](https://www.capterra.pt/software/153905/motadata)
    - [Compare vs Consol CM/Helpdesk](https://www.capterra.pt/compare/153905/1010886/motadata/vs/consol-cmhelpdesk)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)
- [Software ITSM](https://www.capterra.pt/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.pt/alternatives/1010886/consol-cmhelpdesk)
- [View Product Profile](https://www.capterra.pt/software/1010886/consol-cmhelpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1010886/consol-cmhelpdesk> |
| de-AT | <https://www.capterra.at/alternatives/1010886/consol-cmhelpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/1010886/consol-cmhelpdesk> |
| en | <https://www.capterra.com/p/227671/Consol-CMHelpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1010886/consol-cmhelpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1010886/consol-cmhelpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/1010886/consol-cmhelpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1010886/consol-cmhelpdesk> |
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| en-IL | <https://www.capterra.co.il/alternatives/1010886/consol-cmhelpdesk> |
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| en-NZ | <https://www.capterra.co.nz/alternatives/1010886/consol-cmhelpdesk> |
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| es-CL | <https://www.capterra.cl/alternatives/1010886/consol-cmhelpdesk> |
| es-CO | <https://www.capterra.co/alternatives/1010886/consol-cmhelpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/1010886/consol-cmhelpdesk> |
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| fr | <https://www.capterra.fr/alternatives/1010886/consol-cmhelpdesk> |
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| fr-LU | <https://www.capterra.lu/alternatives/1010886/consol-cmhelpdesk> |
| it | <https://www.capterra.it/alternatives/1010886/consol-cmhelpdesk> |
| ja | <https://www.capterra.jp/alternatives/1010886/consol-cmhelpdesk> |
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| pt | <https://www.capterra.com.br/alternatives/1010886/consol-cmhelpdesk> |
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